Plump It! Reviews 

714
•
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

The products are amazing, I cannot leave the house without my PlumpIt, I just do not feel complete... But, as with any product you buy, sometimes you experience an issue! So, more importantly, the cus... See more

Rated 5 out of 5 stars

I messaged over the weekend explaining my issue I did receive automated reply Monday had email asking for further info Olivia was amazing sorted my issue, organised replacement, straight away... See more

Rated 1 out of 5 stars

Very disappointed. I always read reviews and lots said it was brilliant but despite following every ‘how to’ advice and even with double the recommended amount my lips stung like mad and went red but... See more

Company replied

Rated 1 out of 5 stars

Not impressed at all, very disappointed. Used as directed but saw no improvement at all just nice sort lips but I could buy a decent lip balm for that at a fraction of the price 🤷. Maybe a money back... See more

Company replied

Company details

  1. Cosmetics Store
  2. also in
  3. Beauty Product Supplier
  4. Beauty Products Wholesaler
  5. Cosmetics Industry
  6. Cosmetics Wholesaler

Written by the company

LEADING THE CHARGE FOR NATURAL BEAUTY We believe that real beauty can be achieved without the need for needles, knives, and other invasive procedures. We also know that many of us want to enhance our natural features. That’s why Plump It! have created a range of transformative formulations that harness and accentuate your natural beauty in a safe and effective way.


Contact info

3.4

Average

TrustScore 3.5 out of 5

714 reviews

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No recent history of asking for reviews

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3.4

All reviews

(714)

7 reviews in the last 12 months

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Rated 1 out of 5 stars

Will not cancel subscriptions

I was not happy with the product but Plump It will not allow you to cancel a subscription until 3 orders have been fulfilled. Absolutely disgusting scam

September 18, 2024
Unprompted review
Plump It! logo

Reply from Plump It!

Hey Lynsey!

Thanks for taking the time to leave us a review! We are sorry you didn't have the experience you wanted with our product!

All of our subscription terms and information can be found on the product pages on our website, as well as in our FAQs. We try to make our subscriptions terms and conditions clear, so I am really sorry if you missed this whilst placing your order.

All of our products are also available on a one-time purchase basis if you're just looking to try them out without signing up 😊

We do understand that you may not like the product you have chosen to subscribe to, or it may not be the right product for you, which is why we are able to amend any subscription, at any time, to another product or delivery frequency. 

Please email support@plump-it.com if you require any further information, and we will be more than happy to continue to assist you there! :)

Rated 5 out of 5 stars

Absolutely incredible!!!

I got the Extreme Volumising Lip Plumper and Lip Oil kit and I can’t recommend these products enough! For years I’ve been searching for a REAL plumping lip kit and have never found anything. This product is everything I’ve been looking for! The instant volume and matte finish I got to my lips was beyond my expectations! Will never use anything else now. Thank you so so much!

September 2, 2024
Unprompted review
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Reply from Plump It!

Hey Charlotte!

Thank you so much for your review!

It's wonderful to hear that you had such a great experience with our product and we hope you continue to love it!

- Olivia

Rated 1 out of 5 stars

Stung but no plumping

Stung but no plumping, very disappointed

September 3, 2024
Unprompted review
Plump It! logo

Reply from Plump It!

Hey Dawn!

Thank you for taking the time to leave a review! We are sorry you didn't have the experience you wanted with our product!

As with all cosmetics, results can vary from person to person as the products react with your individual body make-up to produce results!

I hope this helps! But for further assistance if required, you can email us at support@plump-it.com and we will be more than happy to help!

Rated 5 out of 5 stars

Great products and excellent customer service!

I've been repeat purchasing the lip plumper for over a year now, and although it does tingle, the result is worth it! Best lip plumper I've found on the market! Customer service is also good, so you can buy with confidence, which is equally important as a good product! 5/5 Plumpit!

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

I bought the volumising lip oil

I bought the volumising lip oil, lip plumper, overnight lip fix and daily lip fix the products arrived quickly. Unfortunately one tube damaged. Olivia from the support team responded to my message immediately and sent a replacement.
- the lip plumper is very tingly but my lips looked immediately smoother. The lip oil feels lovely has a peppermint taste and shiny finish. I have used this a few times today. The effect is softening but they do say the plumping effect builds up over the days. Even though its early my lips look more moisturised and I’m pleased with the effect.

August 28, 2024
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Very disappointed. I always read reviews and lots said it was brilliant but despite following every ‘how to’ advice and even with double the recommended amount my lips stung like mad and went red but no plumping effect whatsoever. If only it said - ‘doesn’t work at all on some people’!!!

August 25, 2024
Unprompted review
Plump It! logo

Reply from Plump It!

Hey Liz!

Thank you for taking the time to leave a review! We are sorry you didn't have the experience you wanted with our product!

As with all cosmetics, results can vary from person to person as the products react with your individual body make-up to produce results!

I hope this helps! But for further assistance if required, you can email us at support@plump-it.com and we will be more than happy to help!

Rated 5 out of 5 stars

I loved my experience with Olivia!

I loved my experience with Olivia, she was the most kind!!!! She was very straightforward and helpful. She deserves everything and more! 🤗🤍 For the product, I use the volumising lip plumper and it’s the absolute best!! It makes my lips very plumped and red! I love it so much, been ordering for over a year now. Thank you, Plump-It! 🤍

August 20, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

DO NOT BUY
Absolute waste of money. I purchased the Volumising Lip Oil and it did absolutely nothing, might as well saved a lot of money and used lip gloss. Customer Services, they are a joke, fobbing me off with tips and tricks, can't believe they get away with taking money and not giving refunds. Be Warned

August 18, 2024
Unprompted review
Plump It! logo

Reply from Plump It!

Hey there!

Thank you for taking the time to leave a review! We are sorry you didn't have the experience you wanted with our product!

As with all cosmetics, results can vary from person to person as the products react with your individual body make-up to produce results!

For further assistance if required, you can email us at support@plump-it.com and we will be more than happy to help!

Rated 5 out of 5 stars

You have helped to improve the efficacy…

You have helped to improve the efficacy and longevity of my lip fillers and I do appreciate it. Your members of customer service are professional, and your packing is satisfying to open. Packaging is everything to me when it comes to products. That's always a nice perk! Thank you so much Plump It!

August 19, 2024
Unprompted review
Rated 3 out of 5 stars

I bought plump it through another…

I bought plump it through another website (just my look) and I am so disappointed as the first time it stung my lips but they only really went red, not bigger. The pumps after that don’t even tingle in my lips! It’s not cheap either and I bought both the original and the hylauronic ones so spent over £40! Wish I’d just used the money for filler tbh

August 17, 2024
Unprompted review
Rated 1 out of 5 stars

I hope I get a reply here.

I hope I get a reply here.
I bought plump it 6 days ago due to the great advert. Was excited to try it.
I applied it in front of my husband and daughter. Yes I felt the tingle but no difference to size of lips. Applied a further two times but still no difference. I messaged on business chat 5 days ago but no response at all. Messaged again since, no reply.
I was asking for advice.
But now I am asking for my money back! Dissatisfied customer!
Can someone come back to me please?

August 7, 2024
Unprompted review
Plump It! logo

Reply from Plump It!

Hi Julie,

Thank you for leaving a review, I'm really sorry to hear you didn't have the experience you wanted with your product.

The best way to contact us for any issues with your product is by emailing our dedicated Customer care team via support@plump-it.com, where we will be able to offer tips and tricks around how to get the most out of your product.

If you can please get in touch with us with your order number, we will be able to help further!

-Bryony

Rated 1 out of 5 stars

I've purchased the plump it kit could…

I've purchased the plump it kit could not wait to try it
Just nothing not a sausage made no difference what's so ever I feel cheated and I've fallen for the hype. So dissatisfied and disappointed

August 6, 2024
Unprompted review
Plump It! logo

Reply from Plump It!

Hi there!

Thank you for taking the time to leave a review. I'm sorry to hear you haven't had the experience you wanted with your product.

Please can you email support@plump-it.com with your order details so we can help you further :)

Rated 1 out of 5 stars

Used plump it no needles filler

Used plump it no needles filler. Biggest load of poop I've ever bought. Waste of money and not worth trying.

August 7, 2024
Unprompted review
Plump It! logo

Reply from Plump It!

Hi Amanda, we're sorry to hear you haven't yet had the best experience with our product.

Our tip for a perfect finish is to ensure your skin is well hydrated with an oil-free moisturiser before application!
For best results, give your moisturiser time to absorb into the skin before application!

If you get a chalky, white residue, you have used too much product!

For more help on getting the most out of your product, please get in touch! :)

Rated 5 out of 5 stars

Amazing Customer Service…

I messaged over the weekend explaining my issue
I did receive automated reply
Monday had email asking for further info
Olivia was amazing sorted my issue, organised replacement, straight away
Se by me tracking number
5*
Larger companies could learn from Plump
It
Thanks again

August 6, 2024
Unprompted review
Rated 2 out of 5 stars

Don't waste your time or your money

Don't waste your time or your money! It burns your lips, like you couldn't even imagine and the Customer Service is crap! You can't return it for a refund, if you have opened it, so they've got you. The worse company I have ever dealt with! Disgusting 🤬

July 31, 2024
Unprompted review
Plump It! logo

Reply from Plump It!

Hi Elaine,

Thank you for your review - we're sorry to hear that you feel this way!

Unfortunately, we are unable to accept used products back to our fulfilment centre for a refund. This is clearly stated in our Returns & Refund policy which is available on our website.

If there is anything else we can do to help, please get in touch :)

Rated 1 out of 5 stars

Omg no way !!

Omg , what is this stuff poison ? I got some on my tongue by mistake and it tasted vile but I managed to get it off as for the tingling that is not tingling that is pure acid burning and a slight difference in the plumpness of my lips but I can assure you I would have 100 needles then ever use this thing again and I have a very very high pain threshold. I worked for eight hours on a building, project before I went to hospital and had my appendix removed be warned ladies this is not for the fainthearted

August 1, 2024
Unprompted review
Plump It! logo

Reply from Plump It!

Hi Martisa,

Thank you for taking the time to leave a review. We're really sorry you didn't have the experience you wanted with your product!

We do try our hardest to inform our customers of this sensation - hence the warning tab found in the box!
We would always recommend keeping the product on the centre of the lip, well away from the inside of the mouth, and starting with just one click of the pen. This allows you to build up your tolerance, as some people can find the tingle quite intense!

It can help to apply your favourite balm or lipstick beforehand can help to reduce the sensation too!

Hope this helps :)

Rated 5 out of 5 stars

Tbis product does exactly as advertised AMAZING …

Tbis product does exactly as advertised the results are absolutely amazing i have this in my car handbag and make-up bag my daughters use it too no need for fillers with plump it!! Ive been using it months its a good price!!! Seriously if you are wanting plumper lips buy this its a MUST HAVE 💋 😍

April 11, 2024
Unprompted review

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