Plum Print Reviews 379

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

From the moment I started my experience everything went south. They had so many hidden fees and obstacles. They do not care about the photos, defend their lazy approach & just want your money. Stay aw... See more

Rated 5 out of 5 stars

I honestly didn't really expect much - I thought the idea was cute but figured what could they really do to make these come to life? Well how wrong was I! The images appear to pop off the page, the wa... See more

Company replied

Rated 5 out of 5 stars

Plum print always delivers an excellent product. I have used them the last several years making books that commemorate grade school work. They take bulky, unwieldy art and somehow make it look amazing... See more

Company replied

Rated 5 out of 5 stars

I cannot begin to tell you the joy I felt when I received this book and started flipping through the pages. I’ve always cherished the art my children created, and have framed as many pieces as possibl... See more

Company replied

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4.2

Great

TrustScore 4 out of 5

379 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The books came out beautiful

The books came out beautiful. I will cherish them forever. Thanks for the buy 2 get second 50% off -- allowed us to spring for extra copies for the grandparents!

July 17, 2023
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Reply from Plum Print

Thank you for the great review, Jasmine! We're so happy you love your books!

Rated 5 out of 5 stars

I had a fantastic experience working…

I had a fantastic experience working with Plum Print. Very professional and responsive team members were in touch with me to answer any questions I had prior to giving them my project. Once I decided to go with Plum, the process was seamless. We are DELIGHTED with the final product; it is exceptionally well designed and produced. Significant thought went into the layout and organization of our book, which is greatly appreciated. A wonderful experience! Thank you!

July 17, 2023
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Reply from Plum Print

Thank you so much for your wonderful review, Joy! We can't wait to work on your next project.

Rated 5 out of 5 stars

Designers are great

I let the designers create the book and they did an excellent job! I suggested one quick edit which was made quickly. The book turned out great!

June 29, 2023
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Reply from Plum Print

We're so happy you love your book! Thank you for the great review, Megan!

Rated 5 out of 5 stars

Great quality of product

Great quality of product. Process is a bit complex but worth it.

July 11, 2023
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Reply from Plum Print

We're happy you were satisfied with your book. Thank you for your review!

Rated 1 out of 5 stars

Unreasonably expensive and inflexible

Unreasonably expensive and inflexible. The whole point of your product is to take the hassle of saving kids artwork. Instead, you expect mothers to somehow understand how much art is too much and then offer no way to adjust the price once the artwork is sent in, effectively holding the memories hostage. I had already paid for another deposit but after that is done I won't use this service again, and I have stopped recommending it to other mothers.

June 26, 2023
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Reply from Plum Print

We are sorry to hear that you had a less than perfect experience. We attempted to contact you on numerous occasions to discuss your options for your orders with you, but received no reply to any of our attempts at communication. We try to be extremely clear on our pricing, with all customers, before they start their order. We work with all customers to make sure they love their books and always give them alternatives when the book size they select does not fit their budget. Our goal is for every customer to be thrilled with their final product.

Rated 5 out of 5 stars

Third time ordering and really happy…

Third time ordering and really happy with the product and being able to have a way to remember the art without keeping all of the art.

June 14, 2023
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Reply from Plum Print

Thank you so much for the wonderful review, Melissa!

Rated 4 out of 5 stars

School Fundraiser

I learned about plum print through a promotion for a school fundraiser. I felt the costs were high for the size of book. Please keep in mind the printed book may have a different size of the artwork (i.e. the size of the hand print was smaller in the printed book). It did not occur to me the size of hand prints might change. I was already over $100 for one book and there would be an additional fee to have art work returned. I did not have my art work returned.

It’s a local business and I wanted to show my support through purchasing the books despite the costs.

It was great communication with the company through out the process. Just be aware of the investment.

May 28, 2023
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Reply from Plum Print

Thank you for your review. We are so sorry that your experience was not positive. We always strive to have hand prints actual size. We will take a look at your book and see if it can be reprinted actual size. Also, for local customers there is no additional charge if you'd like to swing by our studios and pick up your artwork. We still have your materials so feel free to do so.
Best,
Cate

Rated 5 out of 5 stars

Trevor and Brooke

My book came out great! Next time I’m going to mark pages better. I will recommend your books ✌🏼
Thank you for my memories!

May 14, 2023
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Reply from Plum Print

Thank you so much for the wonderful review!

Rated 5 out of 5 stars

Great experience

The book came out amazing, and it was a very easy process. So glad we did it

April 7, 2023
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Reply from Plum Print

Thank you for the wonderful review! We're happy you enjoyed your experience with us!

Rated 5 out of 5 stars

I was very impressed

I was very impressed. Great communication back-and-forth with email, the product is amazing although, very pricey, I would highly recommend.

April 13, 2023
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Reply from Plum Print

We're happy to help. Thank you so much for your review!

Rated 5 out of 5 stars

My books totally exceeded my…

My books totally exceeded my expectations! Thrilled with the results!!!

March 31, 2023
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Reply from Plum Print

We're so glad to hear that, Lisa! Thanks so much for the review.

Rated 5 out of 5 stars

Awesome!!

Awesome!!! Thanks so much.

March 28, 2023
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Reply from Plum Print

Thank you for trusting us with making your book, Jeanne!

Rated 5 out of 5 stars

I was hesitant about sending my child's…

I was hesitant about sending my child's artwork, however I was totally impressed with the whole process. I received my box very quickly. The instructions were very easy to follow. There was plenty of space in box, to include large construction paper type things. I was very appreciative of the fact that I received email updates of the status of my items. i.e. when the box arrived, when the images were ready to review, when the items were shipped back, when the book was being made. The final product was exactly what I hoped it would be! I am now able to keep a couple of my favorite pieces and throw the rest away without feeling guilty. I'm already looking to purchase other items and making another book.

March 21, 2023
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Reply from Plum Print

Thanks for the review, Nicole! We're looking forward to getting started on your next book! :)

Rated 5 out of 5 stars

Thanks for making such beautiful books…

Thanks for making such beautiful books with my childrens' artwork. My kids love looking at the books, and I enjoy the thought that they will have the books for a lifetime to remember their childhoods.

March 14, 2023
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Reply from Plum Print

Thanks so much for your review!

Rated 5 out of 5 stars

Treasures Keepsake

My child's artwork, awards and other paper keepsakes were thoughtfully handled and curated into a lovely book! I could not be happier with the result!

March 20, 2023
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Reply from Plum Print

We're so glad to hear you love the book! Thanks for your review.

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