From the moment I started my experience everything went south. They had so many hidden fees and obstacles. They do not care about the photos, defend their lazy approach & just want your money. Stay aw... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I honestly didn't really expect much - I thought the idea was cute but figured what could they really do to make these come to life? Well how wrong was I! The images appear to pop off the page, the wa... See more
Company replied
Plum print always delivers an excellent product. I have used them the last several years making books that commemorate grade school work. They take bulky, unwieldy art and somehow make it look amazing... See more
Company replied
I cannot begin to tell you the joy I felt when I received this book and started flipping through the pages. I’ve always cherished the art my children created, and have framed as many pieces as possibl... See more
Company replied
Company details
Written by the company
Start Your Order Our Process See Our Shop
Contact info
45 S French Broad Ave, Suite 100, Asheville, North Carolina 28801, United States
- (828) 633-5535
- help@plumprint.com
- www.plumprint.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The books came out beautiful
The books came out beautiful. I will cherish them forever. Thanks for the buy 2 get second 50% off -- allowed us to spring for extra copies for the grandparents!

Reply from Plum Print
I had a fantastic experience working…
I had a fantastic experience working with Plum Print. Very professional and responsive team members were in touch with me to answer any questions I had prior to giving them my project. Once I decided to go with Plum, the process was seamless. We are DELIGHTED with the final product; it is exceptionally well designed and produced. Significant thought went into the layout and organization of our book, which is greatly appreciated. A wonderful experience! Thank you!

Reply from Plum Print
Designers are great
I let the designers create the book and they did an excellent job! I suggested one quick edit which was made quickly. The book turned out great!

Reply from Plum Print
Great quality of product
Great quality of product. Process is a bit complex but worth it.

Reply from Plum Print
Unreasonably expensive and inflexible
Unreasonably expensive and inflexible. The whole point of your product is to take the hassle of saving kids artwork. Instead, you expect mothers to somehow understand how much art is too much and then offer no way to adjust the price once the artwork is sent in, effectively holding the memories hostage. I had already paid for another deposit but after that is done I won't use this service again, and I have stopped recommending it to other mothers.

Reply from Plum Print
Third time ordering and really happy…
Third time ordering and really happy with the product and being able to have a way to remember the art without keeping all of the art.

Reply from Plum Print
This is my 2nd book and the experience…
This is my 2nd book and the experience has been great again.

Reply from Plum Print
They were patient with my design…
They were patient with my design changes and the book came out just as I expected.

Reply from Plum Print
School Fundraiser
I learned about plum print through a promotion for a school fundraiser. I felt the costs were high for the size of book. Please keep in mind the printed book may have a different size of the artwork (i.e. the size of the hand print was smaller in the printed book). It did not occur to me the size of hand prints might change. I was already over $100 for one book and there would be an additional fee to have art work returned. I did not have my art work returned.
It’s a local business and I wanted to show my support through purchasing the books despite the costs.
It was great communication with the company through out the process. Just be aware of the investment.

Reply from Plum Print
Trevor and Brooke
My book came out great! Next time I’m going to mark pages better. I will recommend your books ✌🏼
Thank you for my memories!

Reply from Plum Print
The customer service along the way was…
The customer service along the way was fantastic! My books came back better than I could have imagined.

Reply from Plum Print
Great experience
The book came out amazing, and it was a very easy process. So glad we did it

Reply from Plum Print
I was very impressed
I was very impressed. Great communication back-and-forth with email, the product is amazing although, very pricey, I would highly recommend.

Reply from Plum Print
My books totally exceeded my…
My books totally exceeded my expectations! Thrilled with the results!!!

Reply from Plum Print
I was hesitant about sending my child's…
I was hesitant about sending my child's artwork, however I was totally impressed with the whole process. I received my box very quickly. The instructions were very easy to follow. There was plenty of space in box, to include large construction paper type things. I was very appreciative of the fact that I received email updates of the status of my items. i.e. when the box arrived, when the images were ready to review, when the items were shipped back, when the book was being made. The final product was exactly what I hoped it would be! I am now able to keep a couple of my favorite pieces and throw the rest away without feeling guilty. I'm already looking to purchase other items and making another book.

Reply from Plum Print
Thanks for making such beautiful books…
Thanks for making such beautiful books with my childrens' artwork. My kids love looking at the books, and I enjoy the thought that they will have the books for a lifetime to remember their childhoods.

Reply from Plum Print

Reply from Plum Print
Treasures Keepsake
My child's artwork, awards and other paper keepsakes were thoughtfully handled and curated into a lovely book! I could not be happier with the result!

Reply from Plum Print
Book is gorgeous and team super patient…
Book is gorgeous and team super patient with me and my SLOW response getting box back and approving proof!

Reply from Plum Print
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






