I love this service, however the billing department and customer service I receive leaves a lot to be desired. I gave 3 stars only because I have great experience with the doctors I have seen. I h... See more
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Virtual primary care and mental health treatment when you need it. Get personalized, high-quality healthcare by talking to top U.S. medical doctors all from the ease of your smartphone.
2261 Market Street STE 22930, 94114, San Francisco, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 89% of negative reviews
Typically replies within 48 hours
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Doctor Revolinsky is using outdated research to treat women. When asked about getting progesterone prescribed.

Reply from PlushCare Virtual Healthcare: online doctor
I had an awful experience with a Dr. at this practice that I won't name here out of respect. Solomon quickly helped me. He was very clear and efficient. Super friendly and kind. Solomon is the epitomy of what an excellent customer representative should be. Thank you Solomon without your help I would still be crying after my visit
Agent was very well knowledgeable, and patience Thanks for the good customer service
They misinform you by saying the dr is in-network and all you have to pay is the copay even after uploading your insurance card. This implies they need it to check your insurance. It’s a bait and switch. They tell you to pay the copay then you get stuck with the entire visit. STAY FAR AWAY FROM PLUSHCARE!

Reply from PlushCare Virtual Healthcare: online doctor
Dr Riad Abdelkarim was excellent. His manner was personable and kind. He asked pertinent questions. He explained anything I didn’t understand. He dispatched the prescriptions needed and offered encouragement. I have met twice with him and the consultations were very helpful
It was great. Easy to set up appointment. Dr. Wooten was great and prescribed me some medication in needed.
Amanda B. Knew how to take care of my issue and was pleasant to speak with while the transaction was taken care of.

Reply from PlushCare Virtual Healthcare: online doctor
Amanda was personable, thorough, and incredibly helpful.
Both my wife and I used Plushcare while on vacation. While we hope we dont need similar medical care in the future, Amanda's excellent customer service made it very likely we would call Plushcare again if needed.
Refused to cancel subscription and continued to charge me monthly fee. Very shady operation.

Reply from PlushCare Virtual Healthcare: online doctor
Do not believe $129 without insurance bill
They will bill what they seam feel like .. First bill was $240 and the second bill$170 do not believe in what they say.

Reply from PlushCare Virtual Healthcare: online doctor
Provider acted like I was an inconvenience to her. I explained the medication situation and she absolutely refused. These are meds. I’ve been on for over a year. She refused to write it and was very rude. She acted like it was a very inconvenience to her to have to do my visit.
Will absolutely never use this telehealth again if the doctor I saw is the only option

Reply from PlushCare Virtual Healthcare: online doctor
Physician is not very competent when putting in medical codes, she will get it right once then put an incorrect code for the same medication delaying patient care. Seek another Dr , it makes me question her 12 years of experience, that or she requires a lot of CE’s on how to properly use APEX/EPIC. Will seek for another Dr in person

Reply from PlushCare Virtual Healthcare: online doctor
Great experience, loved the doctor, very detailed and thorough. Very easy process, I signed up, had my meeting, and was off to pick up a prescription within an hour, amd moat of that time was waiting for the prescription to get filled. Very happy, great experience!
excellent conversatiom with supporting information…
She went above and beyond expectations
Dr. Patrick has a huge ego - He did not seek to understand, rather turned very cocky and argumentative during the consultation. I've never had such a terrible experience with a doctor in my life.

Reply from PlushCare Virtual Healthcare: online doctor
Scam, do not use this site. No clear what will be required prior to making appointment. And will charge you $75 for canceling within 2 hrs of appointment, and that almost they show is available. Customer service awful and only by email.

Reply from PlushCare Virtual Healthcare: online doctor
I was having a difficult and frustrating time getting a refill prescription straightened out - until I spoke with Sanniyah. She got the ball rolling in the right direction. Her professional, friendly and cheerful customer service demeanor made all the difference!! The 'experience' I had continued on with getting a refill... Tonya J. in Customer Service was incredibly helpful; she did the due diligence and got this simple problem resolved in a helpful and friendly, professional manner.
Tonya J was awesome she consistently provided clear communication with me and still continues to be my hero when things get complicated. Thanks Tonya J!
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