PM Outdoor Reviews 

544
•
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

I was heading off to Scotland to hike made an order and delivery was delayed so it arrived after i was left for the trip , once i came back the package was already returned to the p.m. outdoors . I fi... See more

Rated 1 out of 5 stars

Sent a jacket back, they refused to refund me because they do not have enough money : Probably banckrupt. Do not order if you do not want to loose money.... I should have kept the jacket

Rated 1 out of 5 stars

4 months to be refunded, not even a single apologize. They even dare to refuse to refund the shipping cost, despite their own condition of use which clearly state they to after using cancellati... See more

Company replied

Rated 5 out of 5 stars

I am in the UK. I ordered some Goretex Ecco shoes at an amazingly discounted price from Germany. They arrived very quickly but came up a little smaller than my usual model. I returned them last Sat... See more

Company details

  1. Hunting Store
  2. Camping Store
  3. Ski Holidays

Information provided by various external sources

Outdoor & Trekking Online Shop von PM-Outdoor.de.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

544 reviews

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1.5

All reviews

(544)

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Rated 4 out of 5 stars

Good service

Ordered a jacket online quick and cheap delivery to UK. Unfortunately jacket was not suitable. Returned to UK returns address and was promptly refunded full amount. Good service.

November 7, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service and fast despatch

I didn’t read the reviews until after I’d ordered and I was a bit worried I’d even receive item.
I’m very pleased to say that the service from PM Outdoor was fantastic. I had tried to order the bag from the UK but it was out of stock and the colour was being discontinued.
I ordered late on a Wednesday and I received the item today, Monday.
Item was delivered by Parcel Force on behalf of GLS.
Don’t believe all the negative comments and give these guys a try.

November 6, 2017
Unprompted review
Rated 5 out of 5 stars

Bought three Rab tops for the price of …

Bought three Rab tops for the price of just over 1 and the postage was only Euro 7.50. Everything arrived really quickly and there were plenty of emails telling me the status of my order. I couldn't have been happier with the service from this company

October 22, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent - could not fault

Excellent.
Ordered my Fjall Raven poncho on 23/09 was delivered on 27/09. Shipping was not only fast but cheap and could track the whole time.
Buying from PM Outdoor I was able to buy my item £40 cheaper than UK.

I would definitely recommend this company and will definitely buy from them again.

September 27, 2017
Unprompted review
Rated 5 out of 5 stars

International delivery (Netherlands) OK

Sending to the Netherlands was good, no shipping costs which is great. Took about 6-7 days which is absolutely not bad! Package was OK, nothing wrong with that.

To everybody who is complaining about their refunds: I disagree with your low rating because it takes long. In my experience other shops take equally as long, if not longer. If you are hesitating about buying a pack, try it on first in a local shop before you purchase it online (like we did)
We saved over 180 euros on 4 packs during this sale. For me this absolutely compensates for bad service (which it wasn't)

July 27, 2015
Unprompted review
Rated 5 out of 5 stars

Great service to UK

I ordered a tent on Monday and it arrived on Thursday morning. The price was less than local suppliers in the UK and everything was pretty effortless with the help of google translate.

June 5, 2014
Unprompted review
Rated 5 out of 5 stars

Fast and trustworthy!

Order tuesday, free delivery thursday to Bruges (Belgium): FAST! :-) Something went wrong with my discount, I reported it. Without much hope, because I don't trust webshops quickly ;-) But the customer service was VERY helpful and understanding! Two days later they refunded my €34 discount, with a friendly apology :-) How many webshops would give back money after the sale? This webshop appears to be VERY trustworthy, I'm very satisfied!

February 8, 2014
Unprompted review
Rated 5 out of 5 stars

Good and fast service at a fair price.

In need for a sleepingbag I found it at a fair price at PM-outdoorshop in Germany
Tuesday, late at night I ordered a sleeping bag.
Wednesday, I got ordering confimation and later shipping information.
Friday morning I receivede the package in Denmark.
So I'm very happy with PM-outdoorshops service

October 22, 2012
Unprompted review
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