Process Management International (PMI) Reviews 3

TrustScore 3 out of 5

2.8

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Company details

  1. Business Management Consultant

Written by the company

At PMI (Process Management International) we enable our clients to improve their business performance through better processes and more engaged people. We do this by providing invigorating consultancy, strategic advice, training and learning development services – working in all functional areas, with every kind of performance challenge. We are here to help improve your business performance through better processes and more engaged people.


Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

The website does not work very well

The website does not work very well. Refund are also not provided.

March 6, 2026
Unprompted review
Process Management International (PMI) logo

Reply from Process Management International (PMI)

Hi, thank you for taking the time to give us a review on the website. We're always happy to have an opportunity to continuously improve.

If you're able to reach out to Team PMI at team@pmi.co.uk or +44(0)1676 522 766 with the details of your purchase, we'd be happy to support.

Rated 1 out of 5 stars

Poor Customer Service

I attended an IAG meeting this morning via Teams. My microphone wasn't working, but everyone was using Chat, so this shouldn't have been a problem. However, I was locked out of Chat by the meeting holder (PMI) everyone else were chatting just fine, but I could not participate in any way, or ask any questions. After realising that I was wasting my time, I left the meeting.
I emailed PMI to let them know what had happened. I then received a notification from Teams. I went back to the meeting to see that they had turned my chat on, but the meeting was just closing. I have had no reply from PMI to my email regarding this. I feel like my time was completely wasted by these people.

January 22, 2026
Unprompted review
Process Management International (PMI) logo

Reply from Process Management International (PMI)

Hello, thank you for your feedback. We're sorry to hear about your experience at the recent Information Session for Apprenticeships.

Would it be possible to confirm the email address you reached out to?

In the meantime, my colleague Michael Horton has reached out to the outlook.com email address you used to register for the session. We'd be happy to arrange a 1:1 session to talk through any questions you have.

Alternatively, if you'd like to speak to a member of the team, please do reach out on +44(0)1676522766 and we'd be happy to help.

Kind regards,
Team PMI & Capella

Rated 5 out of 5 stars

Excellent online course

Studied the six sigma green belt on demand course, and gained a lot of useful insight from a well put-together, engaging course. Thoroughly recommend.

July 16, 2024
Unprompted review

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