The help desk is very responsive and super helpful. Although could do with some work on letting customers know when things such as expired cards might affect them so they can order new cards etc.
Company replied
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Review summary
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𝐼𝑡'𝑠 𝑎 𝑔𝑜𝑜𝑑 𝑏𝑎𝑛𝑘 𝑏𝑢𝑡... 𝐴𝑓𝑡𝑒𝑟 𝑢𝑠𝑖𝑛𝑔 𝑖𝑡 𝑓𝑜𝑟 𝑎𝑤ℎ𝑖𝑙𝑒 𝑢 𝑔𝑢𝑦𝑠 𝑚𝑎𝑑𝑒 𝑎 𝑟𝑒𝑣𝑖𝑒𝑤 𝑓𝑜𝑟 𝑚𝑜𝑟𝑒 𝑡ℎ𝑎𝑛 𝑡𝑤𝑜 𝑚𝑜𝑛𝑡ℎ𝑠 𝑎𝑛𝑑 𝑠𝑡𝑖𝑙𝑙 𝑐𝑜𝑢𝑛𝑡𝑖𝑛𝑔... See more
Company replied
User Experience, services everything is very good just one think related to payments is not good like everytime if you want to do any transaction or transfer money to another bank account so Pockit wa... See more
Company replied
Easy to join, nothing complicated, terms & conditions are easy to understand, other banks ive used havent been as good to explain which lead to unwanted charges ect. Used the £50 advanced & was credi... See more
Company replied
Company details
Written by the company
Send money to others with one click, get your own tap-and-pay contactless MasterCard, and pay in by cash or bank-transfer. You can also get paid directly from your employer!
Contact info
London, United Kingdom
- 0203 322 9170
- www.pockit.com
4.3
Excellent
23K reviews
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The best account iv had
The best account iv had
Customer service lisa is skilled with everything and always there
May 29, 2026
Reply from Pockit
We're so glad you had such a positive experience! It's wonderful to know our service met your expectations. Thank you for your kind words.
Many thanks,
The Pockit Team 💛
Reply from Pockit
Thank you for your feedback!
Many thanks,
The Pockit Team 💛
Well done. The help desk is very responsive and…
The help desk is very responsive and super helpful. Although could do with some work on letting customers know when things such as expired cards might affect them so they can order new cards etc.
May 29, 2026
Reply from Pockit
We're so glad to hear our help desk was responsive and helpful! We appreciate your feedback regarding proactive notifications for expiring cards; we'll certainly look into improving this process.
Many thanks,
The Pockit Team 💛
Reply from Pockit
Thank you for your feedback!
Many thanks,
The Pockit Team 💛
Reply from Pockit
We are so happy you love our bank and have had no problems. Thank you for your feedback!
Many thanks,
The Pockit Team 💛
Pocket Trustworthy!
May 24, 2026
Reply from Pockit
Thank you for your feedback!
Many thanks,
The Pockit Team 💛
Reply from Pockit
We are so glad you enjoyed your experience. We appreciate your kind words.
Many thanks,
The Pockit Team 💛
Reply from Pockit
We're glad our app is easy to use. Thank you for your positive feedback.
Many thanks,
The Pockit Team 💛
Quality bank
Quality bank, great team behind it and never had any problems with getting my money.
May 29, 2026
Reply from Pockit
We're so glad to hear you've had such a positive experience with our bank and team. Thank you for your kind words!
Many thanks,
The Pockit Team 💛
It’s been very easy to use.
May 29, 2026
Reply from Pockit
We're glad to hear it's easy to use. Thank you for your feedback!
Many thanks,
The Pockit Team 💛
Reply from Pockit
Thank you for your feedback!
Many thanks,
The Pockit Team 💛
Great services
May 29, 2026
Reply from Pockit
Thank you for your feedback!
Many thanks,
The Pockit Team 💛
Reply from Pockit
Thank you for your feedback!
Many thanks,
The Pockit Team 💛
Reply from Pockit
Thank you for your feedback!
Many thanks,
The Pockit Team 💛
Love it i cant wait to use it more
May 29, 2026
Reply from Pockit
We're so glad you love it! We hope you enjoy using it more.
Many thanks,
The Pockit Team 💛
Super ok...
May 29, 2026
Reply from Pockit
We appreciate your positive thoughts.
Many thanks,
The Pockit Team 💛
Very helpful
May 29, 2026
Reply from Pockit
We appreciate your positive thoughts.
Many thanks,
The Pockit Team 💛
Reply from Pockit
We're glad our app is easy to use. Thank you for your positive feedback.
Many thanks,
The Pockit Team 💛
Veryy satisfatory
May 29, 2026
Reply from Pockit
We appreciate your positive thoughts.
Many thanks,
The Pockit Team 💛
Great and easy
May 29, 2026
Reply from Pockit
We appreciate your positive thoughts.
Many thanks,
The Pockit Team 💛
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