I ordered 10 booster boxes of Nihil Zero from PokeninJapan. The price was absolutely amazing, everything was packaged nice and securely, and from the moment it left their facility, it took only 5 days... See more
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Review summary
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Reviews shaping this summary
Excellent experience. Made 2 orders for around 2k euros total. I had doubts about a shipping label being not deposited and they answered quickly. Tryed sealed products, slabs and singles (if they say... See more
Company replied
Pokeninjapan became my go to shop for everything pokemon. My orders are always delivered fast, packaged carefully, and the condition of everything is immaculate. Their customer support team is friendl... See more
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First time purchase from Pokeninjapan, was a great experience. Pulled a Mega Clefable SAR and Clefairy AR from 1 of the 2 booster boxes ordered. Will be a returning customer in the future for sure 💪... See more
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Company details
Written by the company
PokeNinJapan is a store specializing in Japanese Pokemon cards. We bring a huge selection of Pokemon cards from Japan to Pokemon card fans around the world.
Contact info
4.5
Excellent
499 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I think pokeninjapan is a great place…
I think pokeninjapan is a great place to shop as they have transparency and speed in handling purchases.
April 20, 2026
Unprompted review
Reply from Pokeninjapan
Thank you for your review! We’re so happy to receive such a high rating. Our team will keep working hard to ensure your continued satisfaction. We look forward to serving you again!
First time Australian order made easy.
Well first time buyer with this company, from overseas in Australia.
I found it very easy to order and add a gifted note, which was a lovely touch to the order.
Shipping was very professional and arrived with day to day updates.
The supplier was very prompt with any questions I had. Customer service is excellent.
Price of good was really good, even with sale prices on offer.
Have made my second order already, it’s that easy 🙌🏼😎
Highly recommended if you’re looking for a quick and easy way to buy what you’re after with the products available.
Thank you 🙏 Steven from Australia 🇦🇺
April 17, 2026
Unprompted review
Reply from Pokeninjapan
Thank you for your review! If you are ever looking for cards, boxes, or anything else, please feel free to visit PokeNin again.
We will continue working to improve our service and ensure your satisfaction, and we look forward to serving you again!
AR BULK -Not Worth the Cost – Too Many Duplicates
Unfortunately I had a disappointing experience with my recent order of the 'AR BULK' from PokeNinJapan. While I understand that bulk card purchases can include some duplicates, the level I received was excessive—7 copies of one card and 5 of another. This significantly reduced the value of the order, especially considering I paid $161 AUD.
I reached out to customer support and provided photos, but the resolution offered was only a ¥500 store credit, which doesn’t feel proportionate to the issue. The product description also didn’t clearly indicate that duplicates could occur at this scale.
Overall, I was expecting a fairer distribution of cards and a more reasonable response to my concern.
April 21, 2026
Unprompted review
Reply from Pokeninjapan
Hello, this is the PokeNin Customer Support Team.
As mentioned in our previous message, the 50 cards are prepared as 10 sets of 5 cards each, and since they are sorted manually in advance, there can be cases where duplicates are relatively common.
However, there are no duplicates among the front cards of each set, and there are no duplicates within each 5-card set.
This is because our packing staff pick items to avoid visible duplicates, and our sorting staff strictly ensure there are no duplicates within each 5-card group.
We make every effort to minimize duplication through these processes, but please understand that duplicates can still occur.
Our AR and SR bulk sets are sold with almost no profit and are very popular service items that always sell out when restocked, so we kindly ask for your understanding.
Have had great experience with PokeNinjapan
Have had great experience with PokeNinjapan. Although being a UK based customer, the customer service has been very efficient, and communication has been prompt to solve my issue (required updating my order). The team is super transparent and helpful, great prices and transaction has been smooth. Will be returning! Thanks to PokeNinjapan team.
April 24, 2026
Unprompted review
Reply from Pokeninjapan
Thank you for your review! We’re so happy to hear your kind words about our customer support.
If you have any questions or concerns in the future, please don’t hesitate to reach out. We look forward to serving you again!
The cards are a great price
The cards are a great price, my items were shipped well and arrived quickly
April 20, 2026
Unprompted review
Reply from Pokeninjapan
Thank you for your review! How was the product? We’re so glad to hear that you were satisfied with our service. We’d be happy to have you shop with PokeNin again!
Reply from Pokeninjapan
Thank you for your wonderful review!
We truly appreciate you choosing PokeNin among so many shops. We will continue striving to improve our service and look forward to serving you again.
I have been buying all my Japanese TCG…
I have been buying all my Japanese TCG from this seller for almost a year. Every purchase has been a positive one. Items always arrive well packaged and in good condition. I live in the U.S. and it takes about 5-6 days for my order to arrive. I usually try to buy more than one item to make the shipping and customs fees worth it. I continue to buy from them bc their prices are way better than what i see at my local card shops and always recommend them to friends.
April 16, 2026
Unprompted review
Reply from Pokeninjapan
Thank you for your review and for your high rating! We also appreciate your feedback regarding shipping. Our team will keep working hard to ensure your continued satisfaction. Thank you!
Great shop! 😊
I ordered several Pokemon Displays. They were carefully packed and arrived shortly after I placed the order.
I'm really content and already placed a new order ;)
March 28, 2026
Unprompted review
Reply from Pokeninjapan
Thank you for your review!
We will continue striving to improve our service and look forward to serving you again.
Quick and effective communication even…
Quick and effective communication even when dealing with shipping delays.
March 25, 2026
Reply from Pokeninjapan
Thank you for your review! We’re so happy to receive such a high rating. Our team will keep working hard to ensure your continued satisfaction. We look forward to serving you again!
Reply from Pokeninjapan
Thank you for your wonderful review!
We truly appreciate you choosing PokeNin among so many shops.
Our team will keep working hard to ensure your continued satisfaction. Thank you!
Excellent service and fast shipping
Excellent service and fast shipping. The website is also easy to use. We strongly recommend Pokeninjapan
April 10, 2026
Unprompted review
Reply from Pokeninjapan
Thank you for your review!
We truly appreciate your continued support of PokeNin.
If there is anything else we can assist you with, please don’t hesitate to contact our customer support team.
Reply from Pokeninjapan
Thank you for your review! We’re so happy to hear your kind words about our customer support.
If you have any questions or concerns in the future, please don’t hesitate to reach out. We look forward to serving you again!
Communication is good and easy to work…
Communication is good and easy to work with
April 6, 2026
Unprompted review
Reply from Pokeninjapan
Thank you for your review! We’re so happy to receive such a high rating. Our team will keep working hard to ensure your continued satisfaction. We look forward to serving you again!
First Time order ninja spinner box
First Time order ninja spinner box, they have excellent package tracking, box intact. No complications and I had good hits
March 22, 2026
Unprompted review
Reply from Pokeninjapan
Thank you for your review! How was the product? We’re so glad to hear that you were satisfied with our service. We’d be happy to have you shop with PokeNin again!
Product come fast was sealed vrey good…
Product come fast was sealed vrey good price will defo come back vrey genuine seller
March 26, 2026
Reply from Pokeninjapan
Thank you for your review! If you are ever looking for cards, boxes, or anything else, please feel free to visit PokeNin again.
We will continue working to improve our service and ensure your satisfaction, and we look forward to serving you again!
Orders are always processed in a timely…
Orders are always processed in a timely manner and come well-protected. Sealed product arrives in collector condition, and cards are pristine. Best prices I've seen.
March 26, 2026
Reply from Pokeninjapan
Thank you for your review! We’re so happy to receive such a high rating. Our team will keep working hard to ensure your continued satisfaction. We look forward to serving you again!
Reply from Pokeninjapan
We truly appreciate you choosing PokeNin among so many shops. We will continue striving to improve our service and look forward to serving you again.
The delivery was amazing but received a…
The delivery was amazing but received a whole different set. The ticketing support is very slow as the discord didn’t help.
March 25, 2026
Reply from Pokeninjapan
Hello, we sincerely apologize for the inconvenience.
After checking the support tickets, we could not find any message or inquiry regarding the order number in question. It’s possible that due to some error, your message did not reach us.
However, after checking your order number through Trustpilot information, we confirmed that we did indeed deliver the wrong item.
We apologize for the trouble, but please contact customer support again so we can resolve the issue.
Thank you for your cooperation.
Best Japan card store for Pokemon
Beautiful Pokemon product selection list. The list is very expansive. Great bulk AR and SAR quick delivery via FedEx for international shipping—continuous updated Library and pre-sales.
I bought Japanese booster boxes and Bulks of EX’s SAR & AR.
March 25, 2026
Reply from Pokeninjapan
Thank you for your review! How was the product? We’re so glad to hear that you were satisfied with our service. We’d be happy to have you shop with PokeNin again!
Reply from Pokeninjapan
Thank you for your review! We’re glad to hear you satisfied our service, we will keep working hard to make sure everyone is satisfied, so we hope to see you again!
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