polartech.com.au Reviews 5

TrustScore 3 out of 5

3.0

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3.0

Average

TrustScore 3 out of 5

5 reviews

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Rated 1 out of 5 stars

STAY AWAY - SCAMMERS !!!!

Ordered a battery for my phone. Waited two weeks to see any info about tracking number, but no updates. I contacted them to ask about my item AND.......they asked me to pay more money. In the end they just canceled my order and robbed me. No refund was issued. STAY AWAY - THEY ARE SCAMMERS. Also they sell FAKE items from China but advertise them as OEM original - THIS IS FAKE and they will steal your money!!!

March 3, 2026
Unprompted review
Rated 1 out of 5 stars

faulty under-warranty product not replaced

I purchased a battery case for iphone 12. After 6 months item got faulty and the company provided me with a replacement and advising new part has 1 warranty. After 6 months same battery case got faulty again. this time Polartech was making excuses and arguing it was my fault by overcharging my phone overnight. As electronic technician I can safely say that this is completely no sense. I have chase this up, however the company decided to completely ignore me. What can I say? I experienced poor-quality product and poor customer service. I strongly discourage to purchase from this supplier

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

longer delivery time but original mainboard

I had ordered a new mainboard for my Samsung A50s, but since the part wasn't in stock, it had to be ordered. I inquired after two weeks and received an immediate response. The item arrived after about four weeks, and I installed it. Everything works perfectly, and I'm completely satisfied. Thank you very much.

September 7, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

SCAMMERS: Can confirm, still advertising OEM products and selling aftermarket (that are not even in new condition?)

I just bought a replacement replacement battery for my HP laptop and when it arrived it did not have the HP logo, and all of the writing is in different places. Tried to call them, just rang out and then it said the voice mail box is full. messaged them online 11 days ago, still not seen.

I then looked them up on Reddit and Google reviews and it's clear that they've been doing this for a long time

August 28, 2025
Unprompted review

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