Policy Store Reviews 898

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Both Nimesh & Heather did a splendid job , of speaking me through and explaining everything in great detail. I wasn't the easiest person to get a hold of , but they made time when I had . Would defi... See more

Rated 5 out of 5 stars

The phone call to update my husband policy resulted in me sorting out a policy for me Excellent service email and text to confirm the steps taken Telephone number and contact to ring regarding c... See more

Rated 5 out of 5 stars

Cannot fault the service provided by Policy Store. Took out a Life Insurance policy eight years ago and the process was very thorough, great advice was given and always kept me informed. Just had a re... See more

Rated 5 out of 5 stars

Nimesh Patel was absolutely excellent in his customer care and service. Very patient, knew the product range in detail, tailored exactly to my needs, top level service. His team member Heather Lines w... See more

Company details

  1. Insurance Agency

Information provided by various external sources

Life, health and income insurance experts


Contact info

4.9

Excellent

TrustScore 5 out of 5

898 reviews

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Rated 5 out of 5 stars

Professional and personal

We were able to get a great life insurance policy through the work of the Policy Store. They have a thorough grasp of what's available and most importantly they can explain it in a way that is easily understood.
I found them very professional and reliable. I was most impressed by their personal approach and felt my issues were understood and dealt with by real people. I particularly grateful for Nimesh who walked us through the process of finding us a policy that works for us.

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

This is at least our third time doing…

This is at least our third time doing business with The Policy Store for providing our Life and Critical Illness & Family Plan cover. They are always super courteous and patient in their approach and explain things in a very simple and easy manner. They have always provided us with a very competitive policy and have have no hesitation in recommending them.

April 9, 2021
Unprompted review
Rated 5 out of 5 stars

As usual

As usual, the Policy Store was courteous, efficient and very professional in explaining and dealing with our life assurance matters. Thank you once again.

April 6, 2021
Rated 5 out of 5 stars

Outstanding Service

This is at least our third time over many years of doing business with the Policy Store. Once again excellent service and support from the Policy Store Team in particular this time from both Stuart and Soni who we couldn't fault. Very happy customers Andy and Helen

April 6, 2021
Unprompted review
Rated 5 out of 5 stars

Very easy way to get the best deal on…

Very easy way to get the best deal on the market, the policy store take all the hassle out of updating your life and critical illness policy, they make sure that you get the best deal out there. The staff are friendly but professional and knowledgeable about the policies making the experience as smooth as possible.

March 29, 2021
Unprompted review
Rated 5 out of 5 stars

Honest insurance ????? Look No Further.

I have used Policy Store for my life/ health insurance in line with my property purchases and will continue to do so.
The staff are unbelievably caring and helpful in ensuring that your insurance is what you NEED at the MOST competitive price.
The fact that this company still has the same staff working for it only goes to show that these staff are as happy with Policy Store as I am.

March 23, 2021
Unprompted review
Rated 5 out of 5 stars

Great service from Soni

Great service from Soni. Listened to what I wanted and worked with me to give me the product I was after which would financially work for me as well. Great communication throughout too.

March 10, 2021
Unprompted review
Rated 5 out of 5 stars

I first found this great team 8 years…

I first found this great team 8 years ago, i can not recommend them highly enough, proactive ensuring I've always got the best cover, a call every couple of years to review and re visit my needs, Friendly and helpful with the knowledge needed.
Thank you Nemesh, Soni and team.

March 9, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic organisation

Fantastic organisation, always a pleasure to speak with the staff, well spoken and easy to understand and never pushy with sales, I highly recommended there services

March 2, 2021
Unprompted review

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