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3.2

Average

TrustScore 3 out of 5

5 reviews

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Rated 1 out of 5 stars

Unprofessional and a total disaster

Unprofessional and a total disaster. Sold me a car with multiple issues, no pre delivery inspection took place. I suffered engine failure, brake problems, comms system failure, locks that won’t stay closed. The suggested solution was for me to pay €14k extra for a brand new car, when I declined the dealership refused to speak to me any further. Disgusting and dishonest treatment. I was made to feel like I am the problem, when actually the failure is the fault of Porsche Dortmund. This nightmare has been going on since May, ruined what was supposed to be a treat and is now being taken to Porsche HQ, and spread across any social media I can find. The mark of truly great service is to excel when things go wrong, and this dealership failed me many times over.

July 26, 2021
Unprompted review
Show reviews in all languages. (5 reviews)

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