Portico Property - Woodford Reviews 

26
TrustScore 4.5 out of 5

4.5

461 High Road, IG8 0XE Woodford, GB


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Rated 5 out of 5 stars

Very honest and responsive team. A special shout-out to our property manager, Adeola. During a particularly challenging time for my wife and me, this lovely lady treated our situation as if it were... See more

Company replied

Rated 5 out of 5 stars

We sold our family home via Daniel Cantle and his team at Portico and they have been an absolute dream to deal with. Daniel is very thorough, knowledgeable and extremely professional and although... See more

Company replied

Rated 5 out of 5 stars

We just bought our dream home with the help of Adam Caunhye and he was extremely attentive to our needs and proactive in helping us get to completion. With the help of the incredibly reliable Hannah R... See more

Rated 1 out of 5 stars

When it came to renewing the tenancy they attempted to raise the rent by over 25%. From £1775 to £2400 than to £2100 than £1900 than to £1835 which was finally within the guidelines of the Retail Pric... See more

Company replied


Company details

  1. Real Estate Agency
  2. Handyman
  3. Property Investment
  4. Property Maintenance
  5. Property Management Company

Written by the company

Portico has been helping people navigate London property for generations, combining deep local knowledge with a straightforward, personal approach. We help buyers, sellers, landlords and tenants across London, providing expert advice across sales, lettings and property management. Our teams take the time to understand what matters to you, offering honest, informed advice and keeping you supported throughout your property journey. We believe property should be simpler, with people you can rely on. That means being approachable, knowledgeable and committed to achieving the right outcome for our clients, whether you're moving home, letting a property or looking for your next place to live. With a range of property services and trusted expertise under one roof, Portico is here to make your London property journey easier.

Written by the company

Property experts

We're approachable. We're insightful. We're in it for the long-term.

With a knowledge-driven approach, we deliver advice in a friendly and consultative way. We are committed and supportive, with high levels of communication thanks to our first-class internal training. And most importantly, we’re focused on delivering an outcome that is in the long-term best interests of our clients.

Contact info

Expert knowledge and guidance.

A passion for London and friendly agents, speak to us today.

4.5

Excellent

TrustScore 4.5 out of 5

26 reviews

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No recent history of asking for reviews

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Replied to 95% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(26)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Teamwork

Great teamwork from the guys in the Woodford branch especially 'Imran'👍🏽. When it come down to crunch time; he was always on hand to get the deal done.

August 2, 2022
Unprompted review
Portico Property - Woodford logo

Reply from Portico Property - Woodford

Good afternoon,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Rated 5 out of 5 stars

Excellent Experience

Imran my sales advisor was so efficient throughout the whole process of buying my first home. Really appreciate him taking my calls on weekends and promptly responding to all my questions. Will surely recommend Imran and Portico after a wonderful experience!

July 29, 2022
Unprompted review
Portico Property - Woodford logo

Reply from Portico Property - Woodford

Dear Sarita,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 1 out of 5 stars

When it came to renewing the tenancy…

When it came to renewing the tenancy they attempted to raise the rent by over 25%. From £1775 to £2400 than to £2100 than £1900 than to £1835 which was finally within the guidelines of the Retail Price Index, being a minimum of 3% and a maximum of 8% to £1835. No gas certificate for 2022, a failing front door for fire health and safety as there’s gaps all around the door and the closing safety catch is broken so the door would not close in the case of a fire, fire alarm in our flat hallway doesn’t work and if there’s a late payment they will call/email you in a disrespectful and harassing manner. All respect goes out the window and it turn more into a thuggery practice. I’m waiting for a bunch of tricks when it’s time to return my deposit and I’m expecting it. Door handles look like they’ve been drilled back on over 10x but they’ll probably say I done it. Poor property maintenance, poor customer services, unethical practices and harassment. If your going to pay a premium within the renting sector honestly avoid these lot.

July 28, 2022
Unprompted review
Portico Property - Woodford logo

Reply from Portico Property - Woodford

Dear Anthony Young Money Minko,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you.
Many thanks, Customer Care Team

Rated 5 out of 5 stars

I would like to thank the Portico team…

I would like to thank the Portico team especially Daniel,Imran and Natalie for arranging appointments with relevant potential buyers,keeping me constantly updated with the progress and then once again keeping me updated once my sale had been agreed.They are not only business like ,they are polite,courteous and friendly.

July 15, 2022
Unprompted review
Portico Property - Woodford logo

Reply from Portico Property - Woodford

Good afternoon,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

PORTICO THE PERFECT ESTATE AGENTS Daniel Cantle and his team at the…

Daniel Cantle and his team at the Woodford Essex Branch exceeded all my expectations by miles
Dan in particular was very professional and was instrumental in selling a property for us quickly in Woodford Green Essex I explained I lived 200 miles away and my mother had gone into a nursing home unexpectedly leaving us with a real dilemma on our hands
Dan came to our rescue and found us a firm to empty all the contents for a very very reasonable price then the same again for a Locksmith
He came to meet me at the property at short notice well past 6.30 pm ,nothing was too much trouble
He had all the photos and sale ect live on all major web sites within 3 days
Then within another week we had over 50 offers and 22 actual viewings carried out by Dan and his team inc Bilal Ahmed who was also very professional and hard working
Portico sifted through all the offers and advised us which one to go with
If you could clone these guys you’d have a world full of perfect Estate Agents
Well Done Portico you have a great asset in Dan and Bilal

November 27, 2021
Unprompted review
Portico Property - Woodford logo

Reply from Portico Property - Woodford

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Many thanks, Customer Care Team

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