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Portugal Vineyards Reviews 20,501

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, fantastic products, and the overall quality of their offerings. Many appreciate the wide selection of wines available at competitive prices, making it easy to find both everyday and exclusive options. The ordering process is frequently described as straightforward and efficient, with many consumers highlighting the clear website and timely communication regarding order progress. The packaging is also consistently noted as robust and effective in ensuring safe delivery. However, some customers also noted issues with delivery, including instances where orders were not delivered to the specified address or experienced significant delays. A few people were dissatisfied with unexpected additional charges, such as import duties, which were not clearly communicated during the purchase. There were also isolated cases where incorrect items were delivered or only partial orders were received, leading to frustration for some consumers.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast shipping, with... See more

Product

Reviewers highlight positive aspects of product. Customers consistently praise the excellent selection of... See more

Order

Users describe positive interactions with order. Many customers find the ordering process easy, with a clear... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the quality of the products,... See more

Price

Clients share positive opinions on price, frequently highlighting good value, fair, and reasonable prices for... See more

Based on these reviews

Rated 5 out of 5 stars

This was our second order from PV and everything went perfectly. Sending bottles is always tricky and this order had a lot of small ones. The packing was fantastic, courier-proof. All items arrived... See more

Rated 5 out of 5 stars

Quick and efficient service on behalf of Portugal Vineyards. However the UPS delivery was not at our home (as indicated) but in a local delivery centre. The box with 12 bottles of Port wine is very he... See more

Rated 5 out of 5 stars

No fuss wine ordering at great prices. Delivery was perfect. Well wrapped in strong cardboard boxes. The promotional prices encouraged me to try some new wines for sharing with friends.

Rated 5 out of 5 stars

Fantastic tasteful wines from Alentejo (Secrets of São Miguel) to Douro (D.Diogo vinhão red and verde,(fr fish) fruitful exquisite wines for meat and grill, for rather fair prices! only fedex is e... See more

Rated 5 out of 5 stars

Hi the shipment as been received, all the bottles are ok-no breakages. so I will say wonderful service. Thankyou very much. we are vistiing Porto on holiday in April/May we may try to find your viney... See more

Rated 5 out of 5 stars

Consistently good wines (both white and red). We haven't yet picked one we didn't enjoy. 12 bottle box arrives very well packaged and in good time. Have recommended PV to many and will continue to... See more

Rated 5 out of 5 stars

I had a problem with DHL. I contacted Portugal Vineyards customer support. The problem was resolved with their help in an hour. It’s so nice to know that not only do they have quality products, but t... See more

Rated 5 out of 5 stars

I have used Portugal Vineyards for a number of years, and cannot complain about the service or the Wines and Brandies they sell. waiting for their delivery is like a kid awaiting Santa. Excellent serv... See more

Rated 5 out of 5 stars

Excellent service throughout from a clear and easy to use website, to communication at each stage and delivery. As a UK customer, there was a tax bill to pay, but this was explained on the website and... See more

Rated 5 out of 5 stars

Easy to order on line. Stock available. Order progress provided. Amazingly quick delivery. Excellent service. What more could you want. Will be buying again.

Rated 5 out of 5 stars

Lovely Portugués wines. Gives me som many variations to explore. Good prices, especially when you make a bigger order. A halv year of the best wines for 100€ including shipping to Spain.

Rated 5 out of 5 stars

I like your web and the efficiency in which you prepare the orders. I still haven’t found why I get stuck every time I want to pay with my credit card but I have no problem in doing a bank transfer

Rated 5 out of 5 stars

Only half of the order has been delivered so far. Same as last year ! The other half has been delivered on the next day. Everything is OK now. Thanks PortugalVineyards for your follow-up !

Company replied

Rated 5 out of 5 stars

Have been ordering from here for years . Fantastic service and kept up to date with delivery . Kind and considerate delivery as well from DHL

Rated 5 out of 5 stars

The wine I wanted, great selection, fair price. Great Fed Ex delivery, Well Packed. Am a long time repeat customer.

Rated 5 out of 5 stars

Always perfectly delivered and in Time. Amazing choice and promotions. I’ve been ordering with them for more than two years with zero incidents. Totally recommend! Five stars

Rated 4 out of 5 stars

The order was easy to complete on the website with good value pricing. The order was complete and the delivery was made within a reasonable timeframe. I would have scored a 5 but there was limited inf... See more

Rated 1 out of 5 stars

Please beware of these scammers. My wife bought two cases of wine from them. Paid delivery of around £20 for each case, only to find out she owes £90 to FedEx for import duty. When you ask them why... See more

Company replied

Rated 5 out of 5 stars

This time I've placed a bigger order, but everything went totally smooth. I can just recommend Portugal Vineyards!

Rated 5 out of 5 stars

All perfect ! I am happy you took into consideration my advices regarding the envelope. No more broken bottles. You should send me a diploma of grateful (from Douro valley)😂

Rated 5 out of 5 stars

Very good prices, very good service, keeping me fully informed throughout. I will have no hesitation in recommending them to others. Thank you Portugal Vineyards.

Rated 5 out of 5 stars

In the past PV have not always given the greatest service but my most recent purchase was dealt with promptly and efficiently. Also the range of Portuguese wines available on PV is excellent and the w... See more

Rated 5 out of 5 stars

Relatively cheap method to buy excellent Madeira wine in Europe, as I cannot get this wine in The Netherlands. Delivery is well packed and on time.

Rated 5 out of 5 stars

very well positioned. Here you can find exclusive vines for occations and/or everyday vines with very good quality and price.

Rated 1 out of 5 stars

ordered 6 bottles, only received 3 and of a different that the one ordered. Tried to settle amicably with them but they don't care literally. Stay away from them!!!

Company replied

Rated 5 out of 5 stars

Excellent experience, I'm glad I can find on their web the products I like the most. Perfect packaging and quick shipment! Obrigada

Rated 5 out of 5 stars

Wide selection of wines on offer at all price levels. Delivered very promptly and an easy to use ordering system.

Rated 5 out of 5 stars

I love the expertise, the variety and the prices. If you are a bit adventurous, go for the mixed cases. Excellent deals.

Rated 5 out of 5 stars

My second purchase from PV, 2 cases of ports and red wines. Everything was smooth, nice and easy like before: from surfing web site and choosing to getting my wines to the hall of my house. All proces... See more

Rated 1 out of 5 stars

They changed the vintage as they pleased and sent it, then spouted nonsense claiming the quality or price was better. When I asked for the one I originally ordered, they refused and acted like they di... See more

Company replied

Rated 5 out of 5 stars

Amazing selection, great prices and very pleased with the delivery process. Was given regular updates and had no problems whatsoever! Shall be ordering regularly from this amazing company!

Rated 5 out of 5 stars

Fast and reliebel service. Good system to track the parcel. Bottles was packed very good and in thick wall boxes. I can surely recommend this company.

Rated 5 out of 5 stars

Good choices of wines, quick dispatch, fair price and delivery costs. Happy customer for +7 years now!

Rated 5 out of 5 stars

I am a regular customer here and make few orders every month. Long term very satisfying services and excellent products.

Rated 5 out of 5 stars

Sending arrived at the door and not at a local distribution point. Good communication., bottles well packed

Rated 5 out of 5 stars

I ordered 15 cans of fish, one of them was not available in stock but they proposed to replace it with something else and after that the order was delivered in two working days. The service was great,... See more

Rated 5 out of 5 stars

Everything went very well, the site well organised to find and order, the delay very short and the packaging perfect.

Rated 5 out of 5 stars

Wines were delivered as promised - from Porto to VIlnius, Lithuania - 6 working days.

Rated 4 out of 5 stars

I ordered on February 16th, paid €66 for courier delivery which was to arrive between February 23rd and 26th. Shipment has been moving from one depot to another. It is now March 3rd and one box of thr... See more

Company replied

Rated 1 out of 5 stars

I was so happy after my trip to Porto. I loved the wine, found the website, and happily ordered twice... I didn’t realise that six months later I would be charged 100% of the order value in taxe... See more

Company replied

Rated 1 out of 5 stars

They delivered my order to my billing address, not my shipping address! Now I have to drive halfway across the country to collect my order.

Company replied

Rated 4 out of 5 stars

There is a fantastic selection of wines available on the website and very reasonably priced. Detailed descriptions of each wine to help with selecting new wines to try. The wines were well packaged... See more

Rated 4 out of 5 stars

Good selection, fair prices, but some wines were not available for the harvest year advertised. That’s not the first time that happenes with Portugal Vineyards.

Rated 1 out of 5 stars

Ordered wines of a particular year and sent some wines of a different year and cheaper than what i paid for with no credit.

Company replied

Rated 5 out of 5 stars

Allways doing what they promise. From Portugal to Holland in a week. Great wine, port and olive oil for a good price.

Rated 5 out of 5 stars

As always, another first class experience when purchasing Lagrima white port from PortugalVineyards. The ordering process through its web-site is straight-forward; the variety available is unri... See more

Rated 5 out of 5 stars

Ordered last Thursday arrived today safely extremely good service and great value

Rated 5 out of 5 stars

It was good all around. But if you live in Canada, Ontario specifically, expect UPS and LCBO to double the cost of your shippment.

Rated 5 out of 5 stars

The order was processed correctly and the items arrived in good condition. To improve on this service, try to deliver the order witihn a shorter period of time.

Rated 1 out of 5 stars

Be really careful you get charged import tax and duty by the courier that delivers. I was charged £36 for an £18 order. Whilst there is a brief mention of this as you purchase it doesn’t make it cle... See more

Company replied


Company details

  1. Wine Store
  2. Alcoholic Beverage Wholesaler
  3. Gourmet Grocery Store
  4. Soft Drinks Shop

About Portugal Vineyards

Written by the company

We are an online wine merchant specialized in Portuguese wines with a worldwide distribution. We stock more than 12.000 products in close partnership with the most relevant wine producers to provide our members all the new and rarest wines, at the best price in the market.

We also stock the typical gourmet products to pair with our range of wines and spirits so if you want to taste the best from Portugal, feel free to visit our store now.

WINES SPIRITS SOFT DRINKS GOURMET FOLLOW US

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

21K reviews

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Replied to 100% of negative reviews

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Rated 4 out of 5 stars

So far so good

So far so good, wines have arrived without any problems but haven't had chance to taste them yet!
If they are up to usual standard that shouldn't be a problem!

March 24, 2026
Rated 5 out of 5 stars

I don't know anything about wine

I don't know anything about wine, but I wanted to buy a 5-year-old bottle of wine for my friends' anniversary. I sent a note saying that I didn't know anything about wine and what did they suggest. I got a response with two suggestions that the person thought would be good. I so appreciated the thought that went into my question!!
Thank you.

March 17, 2026
Rated 5 out of 5 stars

Door to Door tracking

As always the website works smoothly and efficiently enabling detailed search and selection of known favourites and new delights.

Once selected and paid for the fun starts as you can track your products from door to door.

November 14, 2025

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