I was buying my pens from another store but they constantly replaced stuff like navy blue with standard blue thinking it doesn't matter... not here tho, not only is their range incredible ! But they w... See more
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See what reviewers are saying
Often order from Poscart. Especially the posca range. Great prices. Recently purchased a brand new product which I had not seen before anywhere else in Australia. Or even on Amazon. Always quick... See more
Company replied
Great service with delivery and packaging. All markers working except two of the metallic (gold & red) which were replaced free of charge… thanks Poscart Purchased the set of eight 0.7mm markers... See more
Company replied
My scrumptious set of pens arrived promptly & well packaged. I loved the little extras like the tiny bag of sweets & sticker. It shows that someone has thought about me, the customer- and has made t... See more
Company replied
Company details
Information provided by various external sources
Our team at Mega Thing live and breathe office supplies, but we realise that it may not be the focus of your day, it may even seem a chore. That is why we provide you with a hassle free ordering system, a variety of list builders, predictive purchasing based on history, simple account and user management, easy payments and easy access to order history.
Contact info
5/12 Greenway Drive, 2486, Tweed Heads South, Australia
- 1300783961
- admin@poscart.com.au
- www.poscart.com.au
4.7
Excellent
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Poscart
Hi Dee,
Thank you for the 5-star rating, we are so grateful that you have chosen PoscART. We value customer feedback and we love hearing when we were able to provide great service and respond to queries prompt and efficient. Have a lovely day! Keep safe! :)
Kind Regards, Princes
Parcel arrives safely and when…
Parcel arrives safely and when expected. Goods are packed well. Product is awesome
November 3, 2022
Reply from Poscart
Hi Dianne,
The team truly appreciates your kind words and lovely review, I am excited to hear that you appreciate our delivery and product. Check us out again soon to see what’s new! very. We’re always improving and updating our website, so I encourage you to come back again. Have a lovely day and keep safe! :)
Kind Regards, Princes
Posca is great
Got a bunch of posca pens and I can’t stop using them they’re so much fun!
October 18, 2022
Reply from Poscart
Hi there!
We are thrilled to have you as part of the PoscArt family! We are thrilled to hear you are enjoying your experience! Have a lovely day and we look forward to fulfilling your orders again soon! Keep Safe!
Kind Regards, Ally
Fast shipping and fantastic quality
Fast shipping and fantastic quality. I love these pens!
October 10, 2022
Reply from Poscart
Hi!
The team truly appreciates your kind words and lovely review, I am excited to hear that you appreciate our fast delivery and Pens quality! Check us out again soon to see what’s new. We look forward seeing you! Have a great day and Keep safe! :)
Kind Regards, Princes
Simple and vivid!
The order was simple and processed quickly. They ensured that I had all of the postage tracking information.
The markers themselves have been amazing, providing vivid colour to my artwork and allowed me to paint such small details on my models that I never thought posdible.
September 25, 2022
Reply from Poscart
Hi Alex,
Thank you for the 5-star rating, we are so grateful that you have chosen PoscART. We value customer feedback and we love hearing when we were able to provide great service, we look forward to fulfilling your orders again soon! Have a lovely day! :)
Kind Regards, Princes
Great thanks
Great thanks
My only comment is that the parcel took a long time to get to me
September 27, 2022
Reply from Poscart
Hi P Heaslip,
Thank you for your review and for taking the time to share your feedback with our community. The team truly values customer feedback, we would also like to thank you for your understanding and patience with the delay of your delivery. Have a lovely day! Keep safe!
Kind Regards, Princes
Order arrived thanks for little bag of…
Order arrived thanks for little bag of lollies it did take a bit longer than expected to arrive though that's why 4/5 stars.
October 10, 2022
Reply from Poscart
Hi Aston,
The team truly values customer feedback, we love hearing when our customers appreciate their orders are packed with pride. We would also like to thank you for your understanding and patience with the delay of your delivery. Have a lovely day! :)
Kind Regards, Ally
Hi I haven’t received my order as yet
October 9, 2022
Reply from Poscart
Thanks for taking the time to review us Else.
I can see from your order history that you placed your order on the 28th September and it left our warehouse the next day on the 29th September. It is currently showing as in transit with our courier partner, Australia Post. They are unable to give a specific reason for the delay in delivery however we have raised the issue with them and they have indicated they hope to make delivery early this week.
Please do not hesitate to reach out to our team via live chat on the Mega website if you experience any further issue though.
Many Thanks
Hayley
Worth the purchase
Love the box and how it seperates to ease viewing colours when using it. Would have been nice to have a black in there but not a huge deal, probably would have avoided the glitter pens if I had the option for more colours. Pens are great quality regardless. Will be buying again when I run out.
October 5, 2022
Reply from Poscart
Thanks so much for the 5-star review Georgia!
Black is a difficult one, with it being a staple colour and so many different nib sizes we made the decision to sell a complete set of black in all nib/pen sizes to make sure every pen was covered.
So glad you love PoscArt as much as we do, we look forward to seeing what set you'll choose next!
Many Thanks
Hayley
Reply from Poscart
Hi Sophia,
We are thrilled to have you as part of the PoscArt family! We are thrilled to hear you are enjoying your experience! Have a lovely day and we look forward to fulfilling your orders again soon! Keep Safe! :)
Kind Regards, Ally
not received my products
October 4, 2022
Reply from Poscart
Thanks for the review Junaid. I'm sorry to hear your parcel hasn't arrived! I can see tracking on your order advising delivery between 05/10 - 10/10. Makes me sad we couldn't get this parcel to you quicker, especially as we had it packed and out from the warehouse within 24 business hours of you placing the order! As I am sure you are aware, it was the "National Day of Mourning for her Majesty Queen Elizabeth II and the AFL Grand Final Long weekend". Don't hesitate to reach out to us via the Mega website should you require anything further in the interim. Many Thanks Nadine
Quick delivery
Quick delivery. We ordered 2 bulk packs, the individual packs come in coloured boxes. Happy with our order.
September 30, 2022
Reply from Poscart
Hi Chantal,
We are incredibly thankful that you took the time to leave us this review. The team put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for your amazing review!
Kind Regards, Weng
Poscart - New Posca product available locally
Often order from Poscart. Especially the posca range. Great prices. Recently purchased a brand new product which I had not seen before anywhere else in Australia. Or even on Amazon. Always quick delivery and postage from within own country always is a plus.
August 31, 2022
Reply from Poscart
Hi Roxanne,
We are incredibly thankful that you took the time to leave us this review, PoscART is such an amazing product and we are so glad that you love them as much as we do! Thank you for the support and for your amazing review!
Kind Regards, Ally
Easy ordering and fast delivery
Easy ordering and fast delivery, quality product. I love the organisation inside the case no more trying to find a colour in a pile of pens. I started creating as soon as I unwrapped all the pens.
September 6, 2022
Reply from Poscart
Hi Vanessa,
The team truly appreciates your kind words and lovely review, I am excited to hear that you appreciate our website shopping experience and fast delivery check us out again soon to see what’s new! very. Have a lovely day and we look forward to fulfilling your orders again soon! Keep Safe! :)
Kind Regards, Princes
I love all my posca pens
I love all my posca pens, I have been a loyal customer of posca for a couple of years and they are the best pens for my rock painting. They also always arrive quickly and I haven’t ever had any issues.
September 6, 2022
Reply from Poscart
Hi Felicity,
We are so grateful for your kind words. 🙏 Thanks for sharing your review with us and the community. It was a pleasure fulfilling your order. Our goal is to provide customer centric service, and I’m ecstatic that we were able to make it happen for you! Thanks again – we appreciate it! Keep Safe :)
Kind Regards, Ally
Brilliant customer service and…
Brilliant customer service and attention to detail, quick response to emails, and fast shipping. Such a pleasure to deal with.
September 5, 2022
Reply from Poscart
Hi R,
The team love hearing from our customers – especially when we were able to keep you informed and updated throughout the process. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for your amazing review!
Kind Regards, Ally
Reply from Poscart
Hi Roz,
Thank you for the wonderful review and for taking the time to share your feedback with our community. Our priority is customer service and we are ecstatic that we met that mark! Have a lovely day and take care! :)
Kind Regards, Princes
Very quick service
Very quick service. Liked the addition of a bag of lollies, well my son did,
August 14, 2022
Reply from Poscart
Hi Peter,
Thank you for the lovely review, our team is thrilled you’re so happy with your order. We love hearing from our customers – especially when our products and service are able to make a positive difference to them! :)
Kind Regards, Ally
Received my order promptly and can’t…
Received my order promptly and can’t wait to use all my new goodies 🤗
Thankyou
August 4, 2022
Reply from Poscart
Hi Sharon,
Thank you for your review. We will share your review with our team to let them know how we are doing. Thank you - we appreciate your review!
Kind Regards, Weng
Reply from Poscart
Hi Birdy,
We truly appreciate your kind words! I’m thrilled to hear that you appreciate our packaging and we were able to deliver your order quickly to you. It’s always humbling to hear how we’re able to make our customers’ experience valuable! Have a fabulous day, and thanks for the review! Keep Safe!
Kind Regards, WEng
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