Magyar Posta Reviews 

I have sent 2 packages to my son in Israel back in November. The tracking updates stopped about 2 days later. I had to e-mail them and call their phone support but multiple times but never got any meaningful information out of them. Via e-mail (after a month and a half of no info on the packages), I have asked 3 times how I could make a complaint - they simply ignored to answer every single time. After about 2 months they finally suggested that I request an official search for the packages. OK. I have sent them the form: both packages were added to the same form (they were sent together, literally with 2 seconds difference). 2 weeks later I get an email saying that I need a document for each package separately - they haven't tried searching for them as they didn't have the correct documentation. I have sent a search for for both separately. They took 30 days to come back to me after this (mind you, this is 3,5 months after I posted the packages) saying that they lost both parcels, asking for invoices of their content. I have provided photos, invoices, everything that was in the packages (ca 300 euros all together). 2 weeks later I asked when I can expect the compensation to be on my account. A day later, I get a brief e-mail saying that they will refund my shipping costs and about 8(!) euros per package. EIGHT! Euros. I have called customer support, surprisingly they couldn't help other than saying that they can take note of my complaint again and get back to me in another 30 days. I have asked for a supervisor at this point, who was already out of office (3 PM - LOL), but called me back the next day. I have told her the whole story again (probably the 86th time), and asked her to expedite my case, because saying that I am frustrated doesn't really cover it. She promised she'll do everything she can. It's been another 2,5 weeks, and still no answer, but I already got the postal fees and the 8 euros / parcel from them. All this at a MUCH higher price than in Vienna. This company, along with all its employees is a disgrace to humanity. Shameless, careless, lazy, petty bureaucrats to say the least.
TLDR: avoid them at all cost!

Unfortunately they are not very helpful when it comes to lost packages.
We are waiting for more than a month for a personal package to be delivered to Hungary from Ireland.
All the other carriers have detailed status of our package, but after it got to Magyar Posta, apart from the initial entries, they are completely silent about our package, absolutely no updates.
After we contacted them and asked for help, they are sending the same copy&paste template answer for the third time even. They don't even confirm receiving the package, even though the entries are in hungarian in even the global and independent package trackers as well.
I have asked a few simple questions so I can understand the situation, but it seems that they are avoiding providing answers on purpose. Which is bad.

As the support was not helpful so far, I don't have any other choice, but to leave this review.
In case our package will not be recovered, we are going to seek legal guidance and will make the necessary steps.

Very unprofessional, avoid them if you can and use alternatives.