PostcardMania Reviews 299

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Working with Postcard Mania has been very easy process. Everyone I have spoken to is professional and really cares about my company and my goals. I can wholeheartly recommend their services from m... See more

Company replied

Rated 5 out of 5 stars

I use Postcard Mania / Rocket Print & Mail for my land investing mailers. The company was great at bringing me up to speed, advising me on options, and generally supporting my whole process with light... See more

Company replied

Rated 1 out of 5 stars

I wanted to do a Business to Business mailer to increase my wholesale customer base. PostcardMainia failed completely. Their graphics department didn't know how to address my customers, their mailin... See more

Company replied

Rated 5 out of 5 stars

Customer service is the strength along with great communication and follow up from the top down. Best experience and having a great AE (Walter Varela) helps with the day to day challenge of dealing wi... See more

Company replied

Company details

  1. Marketing Agency

Written by the company

Join 81,767 Businesses & Plan your direct mail marketing campaign FREE. PostcardMania designs, prints and mails postcard mailers for advertising


Contact info

3.9

Great

TrustScore 4 out of 5

299 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 76% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service is unbeatable!

We have previously worked with Postcard Mania on several of our Postcards. We have tried using other companies but the customer service, and speedy response and unmatched! As well as the pricing. Thank you to everyone at PostcardMania, especially Megan & Bree.

June 13, 2022
Unprompted review
PostcardMania logo

Reply from PostcardMania

Thank you for the amazing review! I will be sure to let your Marketing Team know how well they did at making your experience that much better! We wish you the best ROI!

Rated 5 out of 5 stars

Should have partnered sooner

Our attendance continues to increase as we use more and more of Postcardmania's products and services.
The sales force is informative and are not pushy. They took time to learn my business and matched my needs to their products.

June 12, 2022
Unprompted review
PostcardMania logo

Reply from PostcardMania

Thank you for the kind review!! We appreciate the amazing feedback and wish you the best ROI!

Rated 5 out of 5 stars

Post card mania is responsive has a…

Post card mania is responsive has a great and creative team. I have been so happy with every step of the process. Best marketing team I have ver worked with.

June 11, 2022
Unprompted review
PostcardMania logo

Reply from PostcardMania

Thank you for the amazing review! I will be sure to let your Marketing Team know how well they did at making your experience that much better!

Rated 5 out of 5 stars

My experience with postcardmania was beyond my expectation

My experience with postcardmania was amazing. My account manager was Berthany Fort and she walked me through the process and made me feel like a million dollars. When she found out that my event was coming sooner than later, she made it possible for me to be able to show up with the best looking postcards I ever seen this far.
But that's not all. The design team worked with what I sent them with minimal changes. The final product was phonomenal to say the least. I look forward to working with Bethany on my website which is the next step.
Not to leave without thanking Daniel Douglas his knowledge at the beginning and granted me a discount that was very appealing.

June 9, 2022
Unprompted review
PostcardMania logo

Reply from PostcardMania

Thank you for the amazing review!! We appreciate the wonderful things you said and I will be sure to let your Marketing Team know how well they did at making your experience that much better! We wish you the best ROI!

Rated 5 out of 5 stars

WOW!!!

This has been a nice and easy experience for me. Tiffany was awesome to help get things started and Bethany has been great keeping in touch with me through the process! Chelsea’s design had me astonished!!! I do some design work myself so I was a little worried, but her vision was better than anything I could have imagined. She truly captured my style and essence. Thanks Post Card Mania!

June 8, 2022
Unprompted review
PostcardMania logo

Reply from PostcardMania

Thank you for the kind review! I will be sure to let your Marketing Team know how well they did at making your experience that much more enjoyable! We look forward to continuing our business relationship!

Rated 5 out of 5 stars

We used Postcard Mania for the first…

We used Postcard Mania for the first time for a new store Grand Opening Celebration. They we super easy to work with. Their first draft of the artworks was close to perfect. We think they're great and will use them again for sure.

June 7, 2022
Unprompted review
PostcardMania logo

Reply from PostcardMania

Thank you for the kind words! We look forward to continuing our business relationship!

Rated 1 out of 5 stars

Rip-off

When talking with them to start my campaign, they had suggested sending 1000 mailers out a month and 3 free months of their advertising on Facebook and Google for my insurance company. After mailing out the first thousand and getting zero responses, I voiced concern. They told me you have to give it at least three mailings before they can evaluate it. So of course, I listened but after the second mailing, getting the same results, I’m still biting my tongue. Meanwhile, I'm paying $360 for first-class postage on all of these.
So the third mailing goes out and out of 3000 cards, I get 2 responses. Also, they informed me there were over 800 clicks to my website, and out of those 800, I got zero calls and zero inquiries via email. The response on that was “at least you got your logo and name out” even though I clearly said that was not the goal. How does that even make sense not even 1 person out of 800 reached out?
Eventually, I finally get to talk to Jordanna in quality control who I was told was the highest-ranking person that I could talk to in the company. Again, I voiced my concern to her. The first words out of her mouth were “we don't guarantee results”. She repeats this at least 10 times during our conversation. I told her I understand it's not a guarantee but what I was looking for was the 1% - 2% response which is what I was told was the performance rate of their campaigns. Again, they told me, “We don't guarantee results”. It seems like that's the only thing they can guarantee is that they don’t guarantee what they say they do.

June 4, 2022
Unprompted review
Rated 5 out of 5 stars

Always on time!

The whole team is attentive and on top of their game, from the designers, to the campaign manager, and even billing. Every interaction I’ve had has been pleasant and professional. Highly recommended!

June 4, 2022
Unprompted review
PostcardMania logo

Reply from PostcardMania

Thank you for the amazing review!! I will be sure to let your Marketing Team know how well they did at making your experience that much better! We wish you the best ROI!

Rated 5 out of 5 stars

Great team and collaborative spirit

Bree, Nick, and Jennifer have been so awesome in helping to create and tailor our mailers for our audience. We reached out for about 15 different changes, and they have always been so kind and willing to help out and make the adjustments. In a couple words, PostcardMania is flexible, courteous, and experts.

June 3, 2022
Unprompted review
PostcardMania logo

Reply from PostcardMania

Thank you for the kind words! I will be sure to let your Marketing Team know how helpful they were with your experience! We wish you all the success!

Rated 5 out of 5 stars

Fabulous customer service!

From beginning with Daniel in customer service to Cassidy and Raj in product design and delivery, Postcardmania did everything they could to make my mailing design, pricing and timeliness perfect!
I always used a private design printer for my mailings but in a pinch I chose Postcardmania from a Google search.
They took care of everything!
I recommend the service highly!

May 28, 2022
Unprompted review
PostcardMania logo

Reply from PostcardMania

Thank you for the amazing feedback! I will be sure to let your Marketing Team know how well they did at making your experience that much better! We look forward to continuing our business relationship!

Rated 5 out of 5 stars

Good job, PostcardMania!

I was very happy with each person I worked with at PostcardMania. Each person was helpful and responded to my questions and revisions promptly. The postcards were good quality. I highly recommend this company.

May 28, 2022
Unprompted review
PostcardMania logo

Reply from PostcardMania

Thank you for the kind words! I will be sure to let your Marketing Team know how well they did at making your experience that much better! We wish you the best ROI!

Rated 5 out of 5 stars

I have been doing mail for years

I have been doing mail for years. I mail to over 1000 people who know me. No one ever called me after a mailing and asked me to "come over and list my house" but I always justified it as "building my brand" and "keeping on top of mind". Also, I did have people call and refer to my postcards during the listing process.
I switched to PostCard Mania four months ago. They changed my design so it would be more productive. Even my 96 year old mother commented on how much better "that last card looked".
Plus, each time a card went out I got a call the day they hit. "Greg, we need to sell our house, can you come over when you have time?"
As you know, a call like that can pay for a years worth of mailing.
They know what there doing, they are priced competitively and they know how to design a program that more than pays for itself.
What more can you ask for?

May 23, 2022
Unprompted review
PostcardMania logo

Reply from PostcardMania

Thank you for the amazing review! We love to hear how well things have been going and the response rate! I will be sure to let your Marketing Team know how happy you are with the campaign! We look forward to continuing our business relationship!

Rated 5 out of 5 stars

10/10

Eliza, Raj and the whole team have been great. Very quick to reply and have handled everything we needed. Would highly recommend.

May 19, 2022
Unprompted review
PostcardMania logo

Reply from PostcardMania

Thank you for the kind words! I will be sure to let your Marketing Team know how well they did! We look forward to continuing our business relationship!

Rated 5 out of 5 stars

Our sales always seem to increase every…

Our sales always seem to increase every time we send out postcard mailings. Postcard Mania has really good follow up and customer service.

May 16, 2022
Unprompted review
PostcardMania logo

Reply from PostcardMania

Thank you for the amazing feedback! We look forward to continuing our business relationship!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look