Postcode Lottery Reviews 

50,740
•
TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

Ive bern playing for 5 years and i have had on avarage 5 wins a year of small amounts, gift cards and prizes. I worked out i came in just below even. However. My brother and sister-in-law have won £50... See more

Company replied

Rated 5 out of 5 stars

People's postcode lottery does exactly what it says... for the people, millions of people who are helped, encouraged and supported in ways that are endless. During the call today I learned so much a... See more

Company replied

Rated 5 out of 5 stars

Had to wait on hold for a while but once my call was answered I was dealt with efficiently. The call handler also updated some information while we were dealing with the reason for my call. Was part... See more

Company replied

Rated 5 out of 5 stars

Speaking with the lady (sorry forgot her name now 😞) she listened to my query and solved it immediately without any problem. When I originally received my winning email, I was just about to order my... See more

Company replied

Company details

  1. Charity
  2. also in
  3. Lottery Vendor

About Postcode Lottery

Written by the company

Postcode Lottery is a subscription lottery which raises money for charities. Not only do our players win cash prizes, but good causes also receive essential support. Players sign up with their postcode and pay £12.50 per month. They are automatically entered into every draw and prizes are announced every day of the month. That's 20 draws a month for £12.50.

£1.8 Billion for Charities & Good Causes No less than 30% of the ticket price goes to charities, so our players know that they are helping amazing causes every single day. Our players are making a difference every single day by supporting a wide range of charities and good causes across Britain and around the world. To date, they’ve generously provided more than £1.8 Billion in funding which is helping thousands of organisations and projects. Catch up on all the latest charity news.

Sign up to Support & Your Chance to Win Big If you want to help us support a range of fantastic projects, sign up to play. For other ways to assist deserving charities, check out our How To Help page or find out about Local Causes near you on our website.

Postcode Lottery

Written by the company

Contact information
If you have a query about the lottery or need help with your subscription, we’re here to help at www.postcodelottery.co.uk/about-us/contact-us. If your request is urgent, we strongly recommended that you call us on freephone number 0808 109 8765.

Guaranteed Winners Every Day

20 draws/month for £12.50 - your chance to win millions!

For £12.50 a month you'll be entered into all draws to win amazing prizes! Plus, a minimum of 30% of the ticket price goes to charities and good causes!

Contact info

Refer a Friend to Postcode Lottery

Refer a friend and you'll both receive a £15 gift card. It's win-win!

You should know

4.8

Excellent

TrustScore 5 out of 5

51K reviews

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No recent history of asking for reviews

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4.8

All reviews

(50,740)

8,935 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

The friendly, knowledgeable gentleman dealing with my inquiry.,

September 29, 2026
Unprompted review
Postcode Lottery logo

Reply from Postcode Lottery

Thank you for your kind review! 😊
- Michaela

Rated 5 out of 5 stars

Would be nice to win a bit.

Havent won any cash, but I am happy, test it goes to help worthwhile causes
Would be nice to win a bit, in our old age.
Have had a couple of items, a frying pan and a cheese board.
Thank you, it was a nice surprise

September 29, 2026
Unprompted review
Postcode Lottery logo

Reply from Postcode Lottery

Congratulations on your prize voucher win, and great choices there! Fingers crossed the next win is a big cheque 🤞😊🍀
- Michaela

Rated 5 out of 5 stars

The staff was very friendly & helpful

The staff was very friendly & helpful.
The service was very good.
My experience with the person on the phone was good & warm.

September 29, 2026
Unprompted review
Postcode Lottery logo

Reply from Postcode Lottery

Thank you for sharing your lovely experience! 😊
- Michaela

Rated 5 out of 5 stars

Joining the Post code lottery Did hang on a little while as the lines…

Did hang on a little while as the lines were busy. The young lady was very professional and very informative especially explaining about the charities that are being supported and some very close to my heart.

September 29, 2026
Unprompted review
Postcode Lottery logo

Reply from Postcode Lottery

Thank you for your review. We're sorry you had a bit of a wait to get through, but we're delighted to hear our advisor gave you a lovely experience 😊.
- Michaela

Rated 5 out of 5 stars

Polite and helpful

Person I spoke to was very helpful, polite and answered my question.

September 29, 2026
Unprompted review
Postcode Lottery logo

Reply from Postcode Lottery

Thanks for your great review! 😊
- Michaela

Rated 5 out of 5 stars

Very helpful

Very helpful. The man I spoke to was so lovely too- he stayed on the phone while I signed up and he kept me on track. Brilliant service and I left with a smile on my face after chatting with him.

September 29, 2026
Unprompted review
Postcode Lottery logo

Reply from Postcode Lottery

Lovely to hear! 😊
- Michaela

Rated 5 out of 5 stars

I had to change my email address to a…

I had to change my email address to a new one, and it had to be done over the phone. Alan made the change quickly and was very professional throughout the call.

September 29, 2026
Unprompted review
Postcode Lottery logo

Reply from Postcode Lottery

Thank you for your review! 😊
- Michaela

Rated 5 out of 5 stars

Amazing staff

Amazing staff
Amazing company
I been playing for 14 years ..
Still waiting too win big
So 37.50 x 12 x 14 equals
£6300.00
Towards fab charities..
So hopefully one day before I go heaven I will win ..
BIGGGGG..
thank you postcode lottery
I LOVE U XOXO

September 29, 2026
Unprompted review
Postcode Lottery logo

Reply from Postcode Lottery

Thank you so much for your incredible support! We'll be keeping our fingers crossed for you 😊🤞🍀
- Michaela

Rated 5 out of 5 stars

Lovely call handler she was very…

Lovely call handler she was very professional ,patient and understanding. We shared a good laugh and she resolved my issues quickly .Thank you !

September 29, 2026
Unprompted review
Postcode Lottery logo

Reply from Postcode Lottery

It sounds like you had a lovely experience! Thank you for sharing 😊.
- Michaela

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