Ive bern playing for 5 years and i have had on avarage 5 wins a year of small amounts, gift cards and prizes. I worked out i came in just below even. However. My brother and sister-in-law have won £50... See more
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People's postcode lottery does exactly what it says... for the people, millions of people who are helped, encouraged and supported in ways that are endless. During the call today I learned so much a... See more
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Had to wait on hold for a while but once my call was answered I was dealt with efficiently. The call handler also updated some information while we were dealing with the reason for my call. Was part... See more
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Speaking with the lady (sorry forgot her name now 😞) she listened to my query and solved it immediately without any problem. When I originally received my winning email, I was just about to order my... See more
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Company details
- Charity
- also in
- Lottery Vendor
About Postcode Lottery
Written by the company
Postcode Lottery is a subscription lottery which raises money for charities. Not only do our players win cash prizes, but good causes also receive essential support. Players sign up with their postcode and pay £12.50 per month. They are automatically entered into every draw and prizes are announced every day of the month. That's 20 draws a month for £12.50.
£1.8 Billion for Charities & Good Causes No less than 30% of the ticket price goes to charities, so our players know that they are helping amazing causes every single day. Our players are making a difference every single day by supporting a wide range of charities and good causes across Britain and around the world. To date, they’ve generously provided more than £1.8 Billion in funding which is helping thousands of organisations and projects. Catch up on all the latest charity news.
Sign up to Support & Your Chance to Win Big If you want to help us support a range of fantastic projects, sign up to play. For other ways to assist deserving charities, check out our How To Help page or find out about Local Causes near you on our website.
Postcode Lottery
Written by the company
- Contact information
- If you have a query about the lottery or need help with your subscription, we’re here to help at www.postcodelottery.co.uk/about-us/contact-us. If your request is urgent, we strongly recommended that you call us on freephone number 0808 109 8765.
Guaranteed Winners Every Day
20 draws/month for £12.50 - your chance to win millions!
For £12.50 a month you'll be entered into all draws to win amazing prizes!
Plus, a minimum of 30% of the ticket price goes to charities and good causes!
Contact info
28 Charlotte Square, Edinburgh, EH2 4ET, United Kingdom
- 0808 1098 765
- info@postcodelottery.co.uk
- www.postcodelottery.co.uk
Refer a Friend to Postcode Lottery
You should know
4.8
Excellent
51K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent service
September 30, 2026
Unprompted review
Reply from Postcode Lottery
Thank you for your review Gary, that's great to hear! 😊 - Lauren
Allen who I spoke to was very helpful…
Allen who I spoke to was very helpful and considerate. He was well informed and spoke clearly. He was patient. Well done😃👍
September 30, 2026
Unprompted review
Reply from Postcode Lottery
Thank you for your kind review Lynda, we're glad we could help 😊 - Lauren
Super friendly and helpful customer…
Super friendly and helpful customer service agents, a pleasure to deal with!
September 30, 2026
Unprompted review
Reply from Postcode Lottery
Thank you for your lovely review Clare 😊 - Lauren
Excellent customer service
Excellent customer service. The agent really took the time to deal with my query and was extremely nice and friendly
September 30, 2026
Unprompted review
Reply from Postcode Lottery
Thank you for your kind review, we're glad we could help 😊 - Lauren
The person l spoke with was very…
The person l spoke with was very helpful and my query was dealt with quickly and efficiently.
September 30, 2026
Unprompted review
Reply from Postcode Lottery
That's great to hear Alan, thank you for leaving us a review 😊 - Lauren
Amazing customer service and so helpful…
Amazing customer service and so helpful and kind. Thank you 😊
September 30, 2026
Unprompted review
Reply from Postcode Lottery
Thank you for your lovely review Deborah 😊 - Lauren
Katie answered the phone so lovely to…
Katie answered the phone so lovely to talk with I told her that I wanted to leave no change in her voice just a thank you for being with you and helping your charities.
September 30, 2026
Unprompted review
Reply from Postcode Lottery
Thank you for taking the time to leave us a review, we're glad we could help 😊 - Lauren
Helpful clear advice and explanation.
September 30, 2026
Unprompted review
Reply from Postcode Lottery
We're glad that we could help, thank you for your review 😊 - Lauren
Great customer service so friendly and…
Great customer service so friendly and helpful I think the lady I spoke to was Angela I’ve got a terrible memory for names but she was a delight and explained everything to me
September 30, 2026
Unprompted review
Reply from Postcode Lottery
Thank you for your lovely review Sarah 😊 - Lauren
Excellent service
Teresa was exceptional dealing with my query to add another postcode to my existing entry
September 30, 2026
Unprompted review
Reply from Postcode Lottery
Thank you for your kind review Anne. Best of luck in the draws! 😊 - Lauren
The young men I spoke to was very…
The young men I spoke to was very polite and friendly and sorted everything out for me
September 30, 2026
Unprompted review
Reply from Postcode Lottery
Thank you for taking the time to leave us a review, we're glad we could help 😊 - Lauren
Good experience
The chap that I spoke with was extremely helpful and patient with me. He also explained how much I had contributed to charity and the amazing amount that you have made In total .
September 30, 2026
Unprompted review
Reply from Postcode Lottery
Thank you for helping support so many amazing charities Anna. We appreciate you taking the time to leave us a review 😊 - Lauren
Staff were friendly and helpful
Staff were friendly and helpful. Sorted my problem out quickly. Only downside was it took 8 mins for my call to be answered.
September 30, 2026
Unprompted review
Reply from Postcode Lottery
So sorry for the wait! I'm glad you had a nice experience when you got through to us 😊.
- Michaela
Call handler was friendly and helped…
Call handler was friendly and helped quickly get my query sorted and gave some handy info. 10/10
September 30, 2026
Unprompted review
Reply from Postcode Lottery
We're glad that we could help, thank you for your review 😊 - Lauren
Carry Ann was super lovely and helpful…
Carry Ann was super lovely and helpful ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
September 30, 2026
Unprompted review
Reply from Postcode Lottery
Thank you for your kind review, we're glad we could help 😊 - Lauren
Good customer service
Custmer sevice is really good chatting and catring
September 30, 2026
Unprompted review
Reply from Postcode Lottery
Thank you for your review Carol, that's great to hear! 😊 - Lauren
Change my email …
Abigail was great sorting out things for me and helped change my email address
September 30, 2026
Unprompted review
Reply from Postcode Lottery
We're always happy to help Nigel. Thank you for your review 😊 - Lauren
Kind professional service of the…
Kind professional service of the speaking to me lady ( staff )
Problem solve immediately. Appreciate it.
September 30, 2026
Unprompted review
Reply from Postcode Lottery
Thank you for taking the time to leave us a review, we're glad we could help 😊 - Lauren
The gentleman was very helpful and knew…
The gentleman was very helpful and knew actually how me
September 30, 2026
Unprompted review
Reply from Postcode Lottery
We're glad that we could help Chrissy, thank you for your review 😊 - Lauren
I had a query which I had to discuss, it was done efficiently.
I had a query which I had to discuss with a Team Member of the Postcode Lottery.
The advisor with whom I spoke was Steven. He was very pleasant, polite, helpful and very knowledgeable. The query I had was dealt with efficiently and accurately.
September 30, 2026
Unprompted review
Reply from Postcode Lottery
Thank you for your kind review, we're glad we could help 😊 - Lauren
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