Great customer service - really appreciated. Helps with my back now when sitting on my low rise sunken sofa
Quality: 5
Value for money: 5
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Product details
Brand: Posturite
MPN: 401003
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I have Osteoporosis and have sustained 3 spinal disc fractures. The BackFriend was not comfortable for me and I had to return. Still searching for the right product!
Reply from Posturite
Good Morning, thank you for taking the time to leave us a review, we are sorry to hear the MEDesign Backfriend is not suitable for your needs. If you would like some assistance in choosing a product that may be more suitable for your needs, please feel free to contact our dedicated DSE team at DSEadvice@posturite.co.uk or use our live chat service via our website and one of my colleagues will be happy to assist you. Kind regards, Samuel
Cushion not soft enough for me. Needed the back longer.
Quality: 5
Value for money: 3
Reply from Posturite
Good Afternoon Helen, Thank you for your feedback and we are sorry to hear the item is not as expected. Should this prove to be unsuitable we would be happy to arrange a return. If you wish to proceed, please do contact our Customer Service Team (support@posturite.co.uk) where one of our advisors will be happy to assist. Kind Regards Louise
This is just what I needed. It has fully met my expectations. My back pain is now gone!
Quality: 5
Value for money: 5
Reply from Posturite
Good afternoon Keith, Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future. Kind regards, Rebecca