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Rated 1 out of 5 stars

Beware..this outfit advertise kit online that is knowingly out of stock, charge your card immediately and then send you a message saying it’s out of stock and ask you to wait 10 to 12 weeks. Then yo... See more

Rated 5 out of 5 stars

I ordered a set of bilstein shocks as they were the best price I could find them for, had to wait a few weeks for them to come from Germany but was kept updated via there WhatsApp, just to counter som... See more

Rated 1 out of 5 stars

Communication is terrible response time is near to non exsitent bin trying to return item due not what I needed bin told to go to a particular site potn.co.uk wich doesn't work at all more hassel than... See more

Rated 1 out of 5 stars

Terrible company. Ordered some spacers on the 11th July and after trying an attempt to fit them by our garage, 3 of the nuts would not torque to the correct specification. On removal of the spacer t... See more

Company details

  1. Auto Parts Store

Information provided by various external sources

Are YOU looking for the latest internet prices on alloy wheels, car tuning parts or car styling? Click here for great deals now. We love cars as much as you.


Contact info

2.2

Poor

TrustScore 2 out of 5

40 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Terrible service

Terrible service! Customer service isn’t there and they just want to take your money. Do not buy anything from this company.

June 11, 2020
Unprompted review
Rated 1 out of 5 stars

Trash company

Trash company, an absolute joke, no organisation and they don't call you back or email you this is no way to treat your customers!!!! Amatures.

September 3, 2019
Unprompted review
POTN Blog logo

Reply from POTN Blog

Good Morning, Thank you for your review, I am sorry to hear you had such a bad experience with ourselves, are you able to provide an order number or more information on what happened?

Rated 5 out of 5 stars

Couldn't have asked for more

Although I am now slightly concerned that their description of what was delivered is NOT what I ordered (not fitted yet) I ordered springs for F55 - their order description says R55? Hope they're OK :)

October 2, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service and price

After being let down by another (demonic?) online parts supplier it was refreshing to receive such excellent service. Ordered at 11am on Monday, goods received at 10am on Tuesday. Plus the parts were cheaper and delivery was included.
I will use again and recommend to friends and colleagues.

May 18, 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic...

I bought a K & N air intake for my S2000. Was the cheapest on POTN by along way and free delivery.

Very efficient, great service and I'm a happy customer. Will be my first stop in future.

When you order, before they take your money, they check the part is correct for your car too which is a great idea.

March 28, 2012
Unprompted review
Rated 5 out of 5 stars

great customer service

I ordered a K&N filter for my motorbike but i ordered the wrong one i rang and spoke to someone who was very helpfull i sent the filter back on monday afternoon and received the right one on wednesday morning and i rang to say how helpfull they were, great service fast responce would buy from them again.
many thanks

MR C HALIL

March 8, 2012
Unprompted review
Rated 5 out of 5 stars

pug 306

very helpful had questions on product I required they were answered within couple of hours, the lady I spoke to knew what she was supplying and had alternatives if required - paid - delivery next day excellent sevice. I have recomended to several of my friends who have used them and found them as helpful. Well done!

January 10, 2012
Unprompted review
Rated 5 out of 5 stars

Great customer service

I sent an e-mail regarding an induction kit i got an e-mail back same day and not an auto reply!! Helpful info with links on the e-mail to 2 different induction kits ordered before cut off time for the day item in stock and came next day FREE delivery!!

January 9, 2012
Unprompted review
Rated 5 out of 5 stars

Brilliant product knowledge and super fast delivery

I purchased a K&N Induction kit for my car from Potn as they were the cheapest and offered a fast delivery. I was called within minutes of placing the order as Unfortunately the kit was out of stock at K&N. They then went through my options including the AEM alternative which I purchased. They knew the spec and actually listened to what I was looking for, not only that I had it 2 days later. Big thumbs up to these guys!!!

January 6, 2012
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

On Friday 4th Nov I ordered a K&N filter cleaning kit and was quoted 2-4 working days delivery. Imagine my surprise when it arrived in this morning, 5th No,v post. Brilliant

November 30, 2011
Unprompted review
Rated 1 out of 5 stars

Thieves

They promise to deliver next day but once they take your money they completely ignore you. I tried to get in touch several times over a period of several days but was ignored (they don't provide a phone number only an email address). After googling them, I realised I was one of many people who've had the same experience.

In the end I was forced to cancel the order, and a week after cancellation I'm still waiting for a refund. Please spare yourself a lot of misery and shop elsewhere. Most local shops will be able to match the online prices - I bought the same alloys locally, for the same price as online, and got them the next day, with much better customer service this time.

April 20, 2010
Unprompted review
Rated 1 out of 5 stars

SCAM-AVOID

No telephone number, no reply to emails, no refunds. Just another quick online scam done by couple of guys in a council flat. AVOID

January 21, 2010
Unprompted review
Rated 4 out of 5 stars

K&N kit

Found the cheapest price on a K&N 57 kit. Take Paypal which I used. Came in 2 days. Would of been even better next day

April 12, 2009
Unprompted review

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