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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, comfort, and flattering fit, often highlighting the soft and durable fabrics. Many appreciate the stylish designs and the effectiveness of the activewear during various activities. The delivery service is frequently noted for being fast and reliable, with excellent communication throughout the process. Additionally, consumers commend the customer service for being attentive, helpful, and passionate. However, some customers were dissatisfied with the return policy, particularly concerning sale items or those purchased with a discount. These individuals found the return and exchange process to be unclear or restrictive, leading to situations where they were unable to return items that didn't fit or meet their expectations, sometimes resulting in store credit for a limited product range.

What people talk about most

Product

Customers had positive experiences with product quality and design. Many reviewers are satisfied with the... See more

Quality

Users describe positive interactions with quality, frequently praising the soft, comfortable, and durable... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the incredibly... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the customer... See more

Return policy

Consumers express significant dissatisfaction with the return policy. Many reviewers report being unable to... See more

Based on these reviews

Rated 5 out of 5 stars

I can highly recommend Powerlete to all gym girls who are looking for workout clothes that fit perfectly and are super comfortable. The fabrics are soft and stretchy and especially the sports bras an... See more

Company replied

Rated 5 out of 5 stars

I found powerlete on Instagram and when I followed, Erika reached out via Dm personally and engaged in conversation. She wanted to know more about me and my small business. A really lovely thing! I... See more

Company replied

Rated 5 out of 5 stars

Amazing experience, I messaged powerlete to check if a oversized tee I wanted would be getting more stock soon. Well within the same hour I got a reply to say they had some so I placed my order and... See more

Company replied

Rated 5 out of 5 stars

Have several pairs of Powerlete leggings and two of their bras. I live in them! I’m an active person, not a gym person, and their gear stays with me the whole way! I’ve just finished a multi day hike... See more

Company replied


Company details

  1. Clothing Store

Written by the company

Shop men’s and women’s gym clothing, exclusively online today! Enjoy lasting quality, supreme comfort & the perfect fit every time. Shop now!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

416 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Super happy and satisfied with my new…

Super happy and satisfied with my new Powerlete leggings in vintage blush colour.

Bought them in XL even though I fit L, so they are extra cosy and stretchy during my workout sessions - I use them both in fitness and on the reformer.

Simply love them! You gotta try them❤️‍🔥

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Designs, Room for Improvement in Material

I’ve had a positive experience overall with Powerlette. Their customer service is fantastic, attentive, responsive, and quick to help, which really makes a difference.

The designs are definitely a standout. They’re stylish, flattering, and clearly made with attention to detail. I genuinely love how they look.

That said, I do feel the material could be improved slightly in terms of quality and feel. It’s not bad, but there’s room to elevate it to match the level of the design.

Overall, I’m still happy with my purchase and would recommend Powerlette, especially if design is a top priority for you.

March 26, 2026
Rated 5 out of 5 stars

Deffo be ordering again

Received my order today after placing my order yesterday, very fast delivery. They look great and feel great and I can't wait to try them training.

March 13, 2026
Unprompted review
Rated 1 out of 5 stars

Sale items non-refundable

I purchased 2 items in the sale. Unless you read the small print in their Ts and Cs section, there's nowhere on the item pages that says you can't return sale items. In fact, it says '30 Day Returns On All Orders'! ALL being the key word there!

Really not happy I just waisted a lot of money on something I can't return.

Why would you do an online order for something you can't return?? It's ridiculous.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Extremely fast delivery, amazing quality!

Extremely fast delivery. Lovely customer service. Items are amazing. Lovely material, so soft and so flattering. Delighted with my order and will definitely be buying more!

December 15, 2025
Unprompted review
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Reply from Powerlete

This just made our day! Super happy you loved the fast delivery, the service, and the items (soft + flattering is our favourite combo ). Can’t wait to have you back for round two! 💖

Rated 5 out of 5 stars

Great products, great experience

I had the opportunity to personally be in touch with the founder who is truly such an angel. My experience has been very positive. Shipping was super fast and reliable and the products are great quality! Very soft and durable which is super important to me. Overall, no complaints 💕

December 7, 2025
Unprompted review
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Reply from Powerlete

Ah, this made us smile! 💕
So glad you loved the fast shipping + soft, durable goodies. Thanks for the lovely review! 😄

Rated 5 out of 5 stars

Easy to order the first time I have…

Easy to order the first time I have ordered from you. Delivery quick and delivery instructions followed. Items first class

November 26, 2025
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Reply from Powerlete

Yay! 🎉 So happy your first order was a breeze! Quick delivery + top-notch items = a win in our book 😄

Rated 2 out of 5 stars

Giant Joggers

Fabric quality is good but sizing is bizarre and returns and exchanges not straight forward (please make sure you are prepared to keep the product even if it does not fit before you purchase). I purchased joggers and the only guide to size was that model was 5'3" delighted as i am the same height I purchased the same, however they are much much longer in body and leg in larger size. L fit my daughter who is 5'9" in length but were far too big (she's usually a size 14). Don't think it would be too complicated to give a size guide? Mine would suggest size large fits a person who is at least 5'9" and probably a dress size 18.
Discovering this I found that because the item was reduced I cannot return or exchange so am now stuck with the giant joggers!!

September 26, 2025
Unprompted review
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Reply from Powerlete

Thanks so much for your feedback! 😊

We’re glad you loved the fabric quality. Our oversized joggers are designed to be baggy, so that’s part of the style. We totally get how sizing can feel tricky, especially with different heights and we really appreciate you sharing your experience as it helps us make our sizing notes even clearer.

As mentioned on the product page for the item, these were a final sale/clearance item, which means we can’t offer returns or exchanges. Our returns policy is always available on our website and was hyperlinked at checkout for easy access. We know it’s not ideal, but we hope you can still rock your oversized joggers in style! ✨

Rated 5 out of 5 stars

Great form fitting kit

Great form fitting kit. Difficult to find gym tees that fit nicely and wash easy. Really good quality and 0 problems with delivery (have had issues with other brands, several times)

July 19, 2025
Unprompted review
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Reply from Powerlete

So happy to hear our gym tees hit the sweet spot for fit and quality! 🙌 Thanks for the shoutout and hooray for hassle-free delivery too! 🚚💪

Rated 5 out of 5 stars

Love the clothing

Love the clothing. Amazing quality. Delivered fast too

September 19, 2025
Unprompted review
Powerlete logo

Reply from Powerlete

Yay! 🎉 So glad you love the quality and that it got to you quickly, nothing like unboxing new gym gear! 💪😊

Rated 1 out of 5 stars

Awful customer service - they will just keep your money without enough product variety

I have never experienced such awful customer service and I wish I had read the reviews before ordering from them because I would never have done so and would not lost £80. If they have a sale on, even just 10% off which many retailers do frequently, you cannot return for a refund and must exchange - this is unusual and is not clear at all. Ordering from a new brand without stores to try on clothes with never being able to get your money back is a very risky thing for consumer. This does not work as they do not have other products for you to pick from - for example I bought 2 pairs of shorts (they only do shorts in one material). For me the material is too thick and doesn’t work for my body but they refuse to allow me to get a refund so I can buy them from another retailer (which I have had to do for a competition), even after explaining this that there is no other product that I need they still refused to let me get my money back and are expecting me to buy random other products form their website such as ‘lounge wear’, ‘sports bras’ etc - none of these I need. I feel absolutely furious I am stuck with some shorts I simply can’t wear and they are happy to just keep the money with no clear direction that this happens to consumers is so wrong!

September 18, 2025
Unprompted review
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Reply from Powerlete

Hi Sophie,

We’re very sorry to read your review and to hear how disappointed you feel. We completely understand how frustrating it can be when something doesn’t fit or feel right, especially when shopping online.

To clarify, your order was placed during one of our sale events. As explained by our customer service team and outlined in our Terms & Conditions and Returns Policy (available to review at the time of purchase), sale items are eligible for exchange or store credit only. This is also displayed in the Delivery & Returns section on each product page and again linked at checkout, so customers are aware of the terms before completing their order.

When trying a new brand for the first time, it’s always a good idea to check the returns policy beforehand, especially as different brands can have different terms. We make every effort to make our policy clear so that our customers can shop with confidence.

As a small, family-run business, we do need to apply this policy consistently to all customers in order to operate fairly and sustainably. It allows us to offer discounts while still keeping our business running and helps us make sure the same rules apply for everyone.

We want to reassure you that your items are not “non-returnable.” You’re very welcome to return them for either an exchange or store credit, which can be used across any of our ranges including sports bras, leggings, lounge sets, tracksuits and accessories. While our seamless shorts and leggings are made from the same fabric, we do offer other collections in different materials that may be better suited to your needs, and we’d love to help you find something you feel great in.

Thank you again for sharing your feedback. We truly value it and hope we can turn your experience around. 💛

The Powerlete Team

Rated 5 out of 5 stars

Great product

Great product, good communication through the delivery process

August 28, 2025
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Reply from Powerlete

Thanks so much! 🙌 We’re glad you enjoyed the product and appreciated the updates, we try to keep things smooth from click to doorstep! 😊

Rated 5 out of 5 stars

Lovely clothes, great service, highly recommended

I liked the oversized tops and after speaking to the founder on Instagram I decided to buy one. It arrived quickly and the quality was brilliant and I loved how I looked in it. I decided to buy another one on a different colour and I love that one too. Really impressed. Ill try the leggings or shorts soon as well. Really glad I bought the tops. Highly recommended.

August 26, 2025
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Reply from Powerlete

Ahh we’re so happy to hear that! 😍 Can’t wait for you to try the leggings and shorts next, we think you’re going to love them just as much! 💖💪

Rated 5 out of 5 stars

So impressed!!

I've been tempted by powerlete for a while and im so glad I finally put in an order. I purchased seamless shorts and leggings and they are amazing. Super comfy and super flattering 🍑The customer service is incredible, you can feel its very personal for them and that they truly appreciate every order. Will definitely be ordering again😊

August 22, 2025
Unprompted review
Powerlete logo

Reply from Powerlete

Yay! 😍 So glad you finally treated yourself and love the seamless shorts and leggings, nothing like comfy and flattering! Thanks for the lovely words about our customer service too, it really means a lot. Can’t wait to see you back for round two! 💪✨

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