Powerstep Reviews 1,031

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Absolutely the worst customer service ever,, when I tried to make a return. Shipping took days, and at one point tracking showed the product was returned to them, then shipped again. DO NOT GUVE THIS... See more

Rated 1 out of 5 stars

Fabulous product with snarky support. A 30 year and current user. [EDIT It's a damn shame I have no less than 6 sets and they walked me through healing born spurs Facitis something the Dr. wanted... See more

Rated 2 out of 5 stars

Your product was disappointing. The adhesive didn’t hold it in place. The material it is made of could be firmer.

Rated 3 out of 5 stars

I ordered the Tri-laminate Diabetic insoles because they appeared to be much thinner than the ones prescribed for me by my doctor several years ago. They were, in fact, much thinner. That's the good... See more

Company details

  1. Pharmacy

Information provided by various external sources

Powerstep® pre-fabricated orthotics are available in a variety of styles with various levels of cushioning and foot support, clinically proven to improve comfort and alleviate pain associated with a variety of foot conditions. Trusted by consumers for over 80 years, Powerstep® continues to expand the product line to offer comfort, support and style with recovery sandals and slippers.


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1.5

Bad

TrustScore 1.5 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Reasonable price point

Reasonable price point, EXCELLENT speed of delivery and actual ability to get the right product the first time. Thanks! I will reorder when these wear out!

January 21, 2020
Unprompted review
Rated 5 out of 5 stars

Best insole

Best insole! I have a low arch and suffer from Plantars. Discovered these LOW arch insoles and this is my second purchase so I can have them in all my athletic shoes. Buy them!

January 17, 2020
Unprompted review
Rated 5 out of 5 stars

Powerstep Helps My Plantar Fasciitis

Powerstep helps me wear shoes that are not made for plantar fasciitis sufferers. I can use Powerstep in boots and other shoes and I experience no pain. It's a great product.

January 14, 2020
Unprompted review
Rated 4 out of 5 stars

3/4 orthotics and footwear

I have arthritis in my ankle and the Powerstep 3/4 orthotics and the footwear have allowed me to be comfortable without surgery which called for fusion of the bones.

January 14, 2020
Unprompted review
Rated 5 out of 5 stars

Thanks for the help getting back on the trail!

I was running every other day a minimum of 4 miles, sometimes 6. All the sudden after my first half marathon and smart runs afterwards I developed pain in my metatarsal area, ball of my foot. It got to the point of developing a limp and the pain was always there. I ordered the Powerstep Pinnacle Plus Full Length orthotics, took out my custom made orthotics and wore the Pinnacle Plus in my running shoes everyday walking for 10+ days. My pain went down significantly and I had my first easy run this afternoon of 3.5 miles. I’m going to order more Powersteps so I have them for a few pairs of shoes without having to move from shoes to shoes. I’m ecstatic about the orthotics! So pleased with the product and price. Thanks!!

January 14, 2020
Unprompted review
Rated 4 out of 5 stars

Too expensive

These help tremendously with my Mortons neuromas. I wish I could afford to put a pair in all my shoes instead of taking them out and reinserting them into another pair of shoes every day.

January 7, 2020
Unprompted review
Rated 5 out of 5 stars

The best

Powerstep was recommended by my foot doctor. It was a great recommendation. I can really tell the difference in my feet. I have tried other inserts before but this is by far the best.

January 2, 2020
Unprompted review

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