I read the reviews with trepidation as I had already placed and paid for my order. My fears were unfounded, as my parcel was dispatched and delivered without fan fare or any problems, and by a deliver... See more
Company replied
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I read the reviews with trepidation as I had already placed and paid for my order. My fears were unfounded, as my parcel was dispatched and delivered without fan fare or any problems, and by a deliver... See more
Company replied
Terrible company to deal with. Placed an order for an item that showed as in stock. Received an Order Confirmation then a strange Important Order info email then absolutely nothing for a week. They ig... See more
Having used Power Tools UK on quite a few occasions over a the years now I am still stunned by how quick these guys can get the order out to me from placing it online. On the one time I had a delay... See more
I ordered a Dewalt battery twin pack and other bits on September the 14th sep. The whole order was cancelled the next day, no email explanation from them, nothing. Looks like a lot of people had the s... See more
Written by the company
Power Tools UK no longer use Trustpilot as a method of collecting customer reviews as Trustpilot continue to allow organic (non customers) to post reviews against the wrong company. Due to this lack of interest from Trustpilot in dealing with incorrect and wrongly posted reviews we now use an alternative professional review company to collect genuine customer experience reviews. Current up-to-date customer reviews are easily found posted on our website, our current review company only allow bona-fide customers to post comments about our company, good and occasionally bad, allowing potential buyers to gauge true feedback from actual customers who have experienced service and machines from us at Power Tools UK
11A Law Place, Nerston Industrial Estate, G74 4QL, East Kilbride, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great product competitive pricing, quick delivery
Fist time I’ve used this company, but would definitely use them again.
Order spot on and arrived quickly.
All positives.
Fast delivery. Excellent products
Highly recommend this company. Tim
Bought a Dewalt Table saw DWE7845, cheapest price on the internet, fast delivery and really happy with the service and the saw itself, will buy again from here
No problems and great price can't get better than that
Easy to use website, helpful staff and order processed and delivered within 48 hours, even during this difficult period.
I placed an order for a set of ladders from Power Tools UK to be delivered to Northern Ireland, the order was accepted online and payment made but the order was subsequently cancelled a few days later without actually telling me it had been cancelled. I phoned up the company to understand where my order was and I was told that the order was cancelled as they don't ship to Northern Ireland. Really disappointed me that the company's name is Power Tools UK but they don't sell into 1 of the 4 countries that make up the UK and also by the lack of customer engagement to tell me my order was cancelled. I even offered to pay extra for delivery but still the company refused to do business with me so I can't unfortunately give a positive review.
Excellent service , Competitive/low prices quick and efficient very happy and would definitely recommend .
Great experience. Ordering clear and simple and kept up to date with delivery arrangements.
Product arrived quickly and packaging not damaged.
Happy customer.
I have not actually had the items delivered yet, taking a bit longer due to the COVID issue but given 5 stars from the customer service I received. I ordered these on Friday the 8th of May, site had been down due to the virus, called on the Monday just to ask when I could expect, nice lady said she would get someone from sales to call with stock update and within 30 minutes I was called. Then had message to say that my order had been despatched on 48 hour express, same day (will take longer due to COVID). Just really good to actually be called back and great team to deal with, hopefully the items will be here soon :-). would not hesitate to recommend, and will use again for sure, very refreshing.
Amidst all the coronavirus upheaval: I ordered a DeWalt table saw one day and it arrived the next. They used Parcelforce to deliver it, so it wasn't damaged.
After endless research on the web I found Power Tools UK to be the cheapest and with a user-friendly ordering process, I really could not be more satisfied.
Item received in good time, as advertised and specified. Good overall service.
Very good price (better than Amazon!). Prompt processing of order, and quick delivery.
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