PRAGA MEDICA Reviews 

1,511
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 206 reviews, reviewers overwhelmingly had a great experience with this company, often noting how smooth and reassuring the entire travel and medical journey is from start to finish. Customers frequently praise the professional staff, dedicated personal coordinators, and seamless organization provided during every step of their overseas medical treatment. People consistently mention that the clinical procedures are extremely thorough, remarkably comfortable, and lead to wonderful vision or health improvements in their daily lives. Some reviewers were not happy with initial assessment processes, mentioning they felt misled regarding expectations, encountered unexpected obstacles, or felt unsupported during vulnerable moments.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that the medical teams and coordinators are... See more

Service

Customers consistently note positive experiences with service, highlighting that communication is fast,... See more

Customer service

Consumers find customer service to be exceptionally supportive, with reviewers frequently praising prompt... See more

User experience

Clients share positive opinions on user experience, describing the entire journey from initial consultation... See more

Product

Customers had positive experiences with product, expressing absolute delight with their new vision and lens... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The clinic was spotless and the staff were very friendly and helpful also very welcoming too! They are very thorough in all tests and explain everything they're doing every step of the way! My husband... See more

Company replied

Rated 5 out of 5 stars

The end to end support of this service in particular Daniela and Tomas was excellent. They helped and put me at ease at every stage. The result has been excellent (and better than anticipated) s... See more

Company replied

Rated 5 out of 5 stars

This is my 2nd time with Pragamedica and both times were absolutely fantastic. Jana is an asset to the company who took care of organising everything from start to finish. Dr Fajtova is also excellen... See more

Company replied

Rated 5 out of 5 stars

Very professional service from start to finish. Picked up from the airport and taken to our hotel. went for initial eye examination next day. Bilateral surgery was carried out and clinic staff were ve... See more

Company replied


Company details

  1. Travel Clinic
  2. also in
  3. Dental Implants Periodontist
  4. Optometrist
  5. Plastic Surgery Clinic
  6. Reproductive Health Clinic
  7. Weight Loss Service

About PRAGA MEDICA

Written by the company

PRAGA MEDICA, trusted experts in medical treatment abroad

We make treatment abroad easy. Primarily for English and German-speaking patients residing in their home country. By providing elective health procedures at partner clinics and services surrounding travel to the Czech Republic.​ We take the stress out of treatment abroad by providing assistance with appointments, treatment procedures, translation, and travel arrangements. ​

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4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,511)

232 reviews in the last 12 months

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Rated 5 out of 5 stars

Lens Replacement

Whole process took about 8 weeks from when I just started thinking about it to flying home from Prague glasses-free.
Praga Medica appointed Kate Hrnčířová as my English-speaking ‘guide’ who took me through the whole process from start to finish.
Kate was brilliant and no issue was too small or too great and I can’t thank her enough.
Staff at the clinic were professional, kind and courteous at all times.
The process was completed in three visits:-
Day 1 - Pre-checks
Day 2 - Procedure
Day 3 - Check up

October 22, 2025
Unprompted review
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Reply from PRAGA MEDICA

Dear Rob,
Thank you for sharing your experience! We’re so pleased to hear that your journey from first enquiry to leaving Prague glasses-free went so smoothly. It’s wonderful that you appreciated the professionalism of our clinic team and that everything was clear and well-organised.

Warm regards,
Praga Medica Team

Rated 5 out of 5 stars

Prague cosmetica were excellent

Prague cosmetica were excellent, their communication was really good, they let me know what was happening every step of the way including organising taxis there and back to the surgery and airport pick up and drop off. My operation was explained carefully and was exactly as they said it would be.
Lovely people nothing was a problem everything was perfect.

October 22, 2025
Unprompted review
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Reply from PRAGA MEDICA

Thank you so much for your kind words! We’re delighted to hear that you had such a smooth and positive experience with us. Our team always strives to make every step , from communication and organisation to surgery and recovery, as easy and stress-free as possible.

It’s wonderful to know you felt well taken care of and that everything went just as expected. We truly appreciate your trust and lovely feedback!

Warm regards,
Praga Medica Team

Rated 5 out of 5 stars

Lens replacement

Hi, I am so pleased that I chose Praga Medica to have my Lens replacement surgery. From start to finish it was so professional, from my consultations with Zuzana to my appointments and surgery I couldn’t have been looked after any better. I was really impressed with how Praga Medica do things and the hygiene at the surgery was immaculate. I have passed on the details of Praga Medica to one of my colleagues already who is looking at having lens replacement surgery. Overall I would rate this service 10/10. Many thanks Praga Medica. Kind regards David Dean

August 21, 2025
Unprompted review
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Reply from PRAGA MEDICA

Dear Mr. Dean,

Thank you for choosing Praga Medica and for your wonderful 10/10 review. We’re delighted to hear that your lens replacement journey felt professional and seamless from the first consultation with Zuzana through to your surgery and follow-up. Your kind words about our team and the immaculate hygiene standards mean a lot to us.

We truly appreciate your recommendation to your colleague—it’s the highest compliment. Wishing you many years of clear, comfortable vision!

Kind regards,
Praga Medica Team

Rated 5 out of 5 stars

I have just checked out of my hotel…

I have just checked out of my hotel (the Panorama) and felt that I need to make a record for others of my experience as an Irish person coming to Prague for lens replacement surgery

First of all it’s a very daunting decision to take and one that I have thought about for a while (had no need to be worried)

From first contact with Jana the process was professional and extremely efficient. All the information required to make a decision was furnished to me from the outset. This included the background to the company, the explicit details of the surgery and the price lists for the various procedures

After taking the decision to go ahead with the surgery and paying the deposit- Jana kicked into top gear and provided a full itinerary and timings for the initial consultation, the procedures and the post operative check up. She sourced a hotel within 500m of the clinic and organised taxis to pick me up and drop me back to the airport. She also organised a taxi to bring me to the clinic from the hotel on the first day (reassuring)

The clinic itself was immaculate with an endless supply of nursing, optometrists and doctors taking very good care of me.

On arrival at the Clinic I was met by Klara who was my right hand throughout the pre operative journey. Excellent and so efficient. The day of the surgery (I got both eyes done on the same day) Thomas - a multi lingual gentleman was there for all the patients talking us through the steps and what to expect post surgery. He was brilliant

The actual surgery was pretty straightforward and the surgeon had perfect English. It lasted less than 20 minutes in total. Wasn’t sore but was a weird sensation.

The day after I met the optometrist for final check off and was reassured prior to leaving.

My sight is better than what is was with glasses now and I am still trying to adjust phantom glasses on my nose

If anyone is thinking about the surgery be reassured there is no negatives from my visit and the team you will meet are 100%

Thanks again

October 22, 2025
Unprompted review
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Reply from PRAGA MEDICA

Dear Gavin,

Thank you so much for sharing your detailed and thoughtful review, it will surely be very helpful to others considering lens replacement surgery. We’re delighted to hear how smooth and reassuring your experience was from start to finish.

We’re especially happy to hear that your vision is now even better than it was with glasses . What an amazing outcome! Wishing you continued joy and confidence in your new, glasses-free life.

Warm regards,
Praga Medica Team

Rated 5 out of 5 stars

The best experience 10/10

I can not rate this company enough I would give it 10 stars if I could. From my first enquiry right through to recovery they have been fantastic, they arranged all my surgery, they handled everything for me, from pre-ops, consultations, hotels etc and despite a hiccup during my first visit they managed to fix everything and rearranged my surgery for another date. I had a FDL tummy tuck with Dr Kubik at the Esthe clinic. I am amazed as how neat and tidy my tummy tuck is and what great results I’m seeing just 2 days post surgery. The clinic was so clean, modern and the staff were all fantastic. This cost me a quarter of what I was quoted in the UK so the travel was absolutely worth it, plus Prague is a beautiful city to visit. Marketa was like my personal PA through the whole journey and I can’t thank her enough. I hope to have her again on my next surgery! Honestly if your thinking of surgery abroad Prague is all EU registered and all surgeons are experienced and board certified it’s very safe, plus Praga medica will do all the hard work for you!!

October 21, 2025
Unprompted review
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Reply from PRAGA MEDICA

Dear Siobhan,

Thank you so much for your amazing review and kind words! We’re thrilled to hear how happy you are with your experience, from the first enquiry through to your recovery.
Markéta will be overjoyed to know how much her care and dedication meant to you. We’re so glad she could make the whole process smooth and stress-free for you.

We truly appreciate your trust and your recommendation and we’ll be more than happy to assist you again when the time comes for your next procedure. Wishing you a smooth recovery and continued satisfaction with your beautiful results!

Warm regards,
Praga Medica Team

Rated 5 out of 5 stars

Smooth, Stress-Free, and Superb Results

I went to Prague for implants and crowns arranged through Praga Medica, and honestly, it couldn’t have gone better. Lucie, their Treatment Abroad Lead Consultant was brilliant from start to finish — she gave me great advice, kept in touch throughout, and made sure everything ran smoothly. My dentist, Dr. Teleshman, and his team of technicians were amazing. They were professional, careful, and clearly very skilled. I felt completely at ease the whole time, and the results are even better than I expected. Travelling abroad for dental work can feel like a big step, but Praga Medica made it simple and stress-free. I’m so glad I chose them — top-quality care and a fantastic experience all round.

October 16, 2025
Unprompted review
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Reply from PRAGA MEDICA

Dear Ray,

Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with Lucie, Dr. Teleshman, and the dental team. It’s wonderful to know that everything went smoothly and that you’re delighted with the results. We truly appreciate your trust in Praga Medica and hope to welcome you back anytime!

All the best, Praga Medica Team

Rated 4 out of 5 stars

Overall good, but no aftercare comms

Sandra was informative prior to arriving and put my mind at ease. Everyone at the Neovise clinic were lovely. It’s a very busy place so there’s a bit of waiting on your first visit. The pre assessment I felt was quite basic in relation to the one I had in the UK and the rooms where equipment was in had a constant traffic and doors opening,people rushing past, whilst you were being tested on machines that needed a dark room, Like I say, busy. The assessment I had originally in the UK had around 13 machines and this experience was more like a standard eye test at Specsavers. I felt confident though due to the results being the same outcome so I’m glad I’d explored RLE before I went to Prague or I think I’d have worried it was basic for a pre op. I felt a little bit intimidated at the consultation part as I had a few questions and the consultant laughed a few times after my questions and spoke animatedly to my interpreter in Czech which made me feel really uncomfortable. It may have been nothing but felt that my questions were daft or something so it made me reluctant to ask anymore to her. I covered them off afterwards. The end of assessment and decision time, I felt under pressure and made me anxious. I wanted to explore the laser incision a little more but I felt a bit rushed to sign up and pay. Lucas was standing over me as I was in a room with a lady typing up contracts and taking payment, but I guess the clinic is so busy, they are trying to navigate the next person. The operation day, again, you feel like you’re on a wheel as so many people are sitting waiting for their op and getting eye drops in a cycle together but in some ways, I felt it desensitised the situation and I didn’t feel as nervous talking to people waiting for the same thing. Thomas was lovely and kept popping back to talk things through to prepare us. I asked him a lot of questions and he was calm and happy to reassure even though it was so busy. Operating team were fab and my surgeon spoke English which really helped. Procedure in both eyes at the same time was quick and the theatre was high tech and spotless. After the procedure you just basically get dressed and you go. I think I would have preferred for my one taxi they provide to be after the procedure as I felt a bit all over the place and overwhelmed and couldn’t see properly which was a bit unnerving. No one offered to call a taxi which was a similar experience after the assessment, the after the appointment/op part could do with a little bit more aftercare. I returned early morning the next day which was only 18 hours after the op and the consultant was lovely. She seemed to be happy with my eyes - didn’t give much away. She was less concerned about being as careful as I was told to be and said that I could go back the gym after a week or so, but I had been told by someone else to leave it until my 4 week eye testing so a bit disjointed in that sense which left me confused. Was there for 10 mins and that was it, done. All pretty straight forward. I am almost 4 weeks after the procedure now and my eyesight has significantly improved. It’s still blurry and find myself squinting a lot, light sensitivity is still an issue and halos haven’t reduced at all so driving as when cloudy and cars have headlights on it in the dark isn’t an option yet. I have my eye test in the UK in a few days and I’m keen for someone to look at my eyes. Since my follow up at the clinic I’ve had no communication with Praga Medica until today apart from when I contacted them as was a bit worried at 2 weeks as didn’t know what to expect. The fantastic aftercare that I read about in reviews has been none existent until today, 4 weeks later, asking me for a review. This was my concern about going overseas but I’ve got in with it as it was my choice. Overall the experience was good. Just a little fine tuning and some thought into aftercare.

September 24, 2025
Unprompted review
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Reply from PRAGA MEDICA

Dear Amanda,

Thank you for sharing your detailed feedback. We’re pleased to hear that you felt well supported by Sandra and Thomas, and that you’re happy with the results of your procedure so far. We truly appreciate your honest comments about the clinic’s atmosphere, communication, and aftercare. This kind of insight helps us continue improving our patients’ experience. We wish you a smooth and steady recovery and thank you again for choosing us.

All the best, Praga Medica Team

Rated 5 out of 5 stars

From the very first day of…

From the very first day of corresponding with praga medica karolina was absolutely amazing and so helpful even sorted out transport to and from airport to hotel and hotel to clinic every day

October 17, 2025
Unprompted review
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Reply from PRAGA MEDICA

Thank you, Stephen, for your kind words! We’re so glad to hear that Karolina made your experience smooth and stress-free from start to finish. It’s wonderful that everything went well with your treatment and travel arrangements. We truly appreciate you choosing us!

All the best, Praga Medica Team

Rated 5 out of 5 stars

From Canada to Prague

We traveled from Canada to Prague for treatment and it was truly a better experience than we could have imagined. We found Fertility Port/Praga Medica through a web search and the reviews are what convinced us to try. The potential language barrier was a huge concern for us but our coordinators were very helpful and spoke perfect english, helping us every step of the way. We visited Prague twice, and both times we were well taken care of, all of our questions were answered, and we are now parents to a happy and healthy baby girl :) I recommend Fertility Port/Praga Medica to every single one of my friends interested in pursuing treatment as it's been the decision.

October 15, 2024
Unprompted review
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Reply from PRAGA MEDICA

Thank you so much for sharing your beautiful story! We’re overjoyed to hear about the arrival of your baby girl and that your experience with FertilityPort and Praga Medica exceeded expectations. It’s wonderful that you felt supported and well cared for throughout your journey from Canada. Your recommendation truly means the world to us. Congratulations to your family!

All the best, Praga Medica Team

Rated 5 out of 5 stars

from start to finish the experience…

from start to finish the experience with this company was special. from original booking of the the treatment to meet and greet at the airport to clinic visits and guidance to care of patients and clinical procedures to cost. Pragamedica was a real privilege to deal with and anyone thinking of going for RLE these are definitely worth 1st choice.

September 27, 2025
Unprompted review
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Reply from PRAGA MEDICA

Dear Scott,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a smooth and positive experience from booking to treatment. It’s great to know that you felt well cared for throughout your RLE journey — your recommendation means a lot to us. We truly appreciate you choosing us!
All the best, Praga Medica Team

Rated 5 out of 5 stars

Excellent experience

Excellent experience
Very good English and the care you receive is excellent

September 25, 2025
Unprompted review
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Reply from PRAGA MEDICA

Dear Luc, Thank you very much for your feedback!
All the best from Praga Medica Team

Rated 5 out of 5 stars

Praga Medica were absolutely fabulous

Praga Medica were absolutely fabulous. The premises are out of this world. The staff are amazing. Everything was explained to me. Everything was done to the upmost top of perfection I cannot recommend Prada medical more highly amazing extremely reasonable prices saved thousands from what I was quoted in England for the same work and I had to have far more detailed procedures to get my implants done so relaxed in the chair whilst treatment was being carried out, I even fell asleep thank you, so proud of Praga medical amazing
Dr Teleshman is a magician cannot recommend these more 100%

October 2, 2025
Unprompted review
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Reply from PRAGA MEDICA

Dear John,

Thank you so much, John, for your fantastic review! We’re delighted to hear how pleased you are with your experience and results. It’s wonderful that Dr. Teleshman and the team made you feel so relaxed and well cared for throughout your treatment. We truly appreciate your kind words and recommendation and we’re proud to have earned your trust!

All the best, Praga Medica Team

Rated 5 out of 5 stars

What a fantastic experience

What a fantastic experience , was worried especially about going to a different country but everything was very professional and the procedure was soo well explained and not painful at all. Delighted already and only after the OP two days ago.

October 9, 2025
Unprompted review
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Reply from PRAGA MEDICA

Dear Marie,

Thank you for your lovely review! We’re so happy to hear that you felt comfortable and well taken care of throughout your procedure. It’s great that everything went smoothly and that you’re already delighted with the results.
Wishing you a quick and easy recovery, Praga Medica Team

Rated 5 out of 5 stars

PragaMedica made our dream come true

We contacted Praga Medica for the first time in 2024. Eva quickly replied to my queries and found me a clinic in Prague, FertilityPort, who understood my needs and arranged a first online video call consultation.
Eva from PragaMedica ensured that my trips to the clinic were smooth and well prepared. She sorted out my free transport from the airport to
clinic, clinic to hotel, hotel to
airport. Eva was always present
during my visits to make sure that
everything went well. My treatment with the clinic followed a smooth process and was rewarded by the birth of our beautiful baby girl last September. PragaMedica has teamed up very well with FertilityPort Prague and made our dream to become parents come true.
I definitely recommend PragaMedica.

November 11, 2024
Unprompted review
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Reply from PRAGA MEDICA

Dear Germy,

Thank you so much for sharing your wonderful experience and congratulations on the birth of your baby girl! We’re delighted that Eva and the team made your journey smooth, well-organized, and ultimately successful. Your kind words and recommendation mean a lot to us . We’re so happy to have been part of making your dream come true!

All the best, Praga Medica Team

Rated 5 out of 5 stars

EXCELLENT !!!!

I would never have considered travelling abroad for breast reduction surgery if my friend hadn’t been before and spoke very highly of PRAGA MEDICA. Luckily we both went together for op and what an experience- from start to finish. I did an online consultation first and a full medical questionnaire and sent photos and received a written quote detailing full package with no hidden costs and details of everything that was included which in itself was pretty impressive from courier to and from airport to pre op and health check and mammogram before op. Every step of the way we were looked after superbly. The team at praga medica were so lovely and met with us for appointments. The op itself was faultless and the results - just wow!!
So so happy and cannot recommend it enough. Never been to Prague before and what a beautiful country - wish we had more time there as so much to see. We stayed for a week in total and flew home. Every person that looked after us were so kind and caring. Excellent service. Cannot speak highly enough !! My surgeon was Dr Polak - his work is faultless ❤️ He listened to what I wanted and gave advice on best results for me and what to expect.

October 2, 2025
Unprompted review
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Reply from PRAGA MEDICA

Thank you so much, Jackie, for your amazing review! We’re thrilled to hear that you had such a positive and reassuring experience from start to finish. It’s wonderful that Dr. Polák and our team made you feel so well cared for and that you’re delighted with your results. We’re also happy you enjoyed your time in Prague .
Thank you for your heartfelt recommendation and kind words!

All the best, Praga Medica Team

Rated 5 out of 5 stars

Simply Brilliant - I’m amazed

From the moment I made my initial web enquiry to sitting here in the hotel foyer writing this review (without needing my glasses!) before I leave for home, I simply must say the entire experience with Praga Medica has been absolutely fantastic, faultless.

Every member of staff, from the brilliant Martina and Thomaz to the wider clinical and support team, has been professional, caring, and incredibly supportive throughout the whole process. Their guidance and reassurance made everything so smooth and stress-free.

The level of care and attention they provide to patients’ needs — is phenomenal. I honestly cannot recommend Praga Medica highly enough.

Thank you so much to everyone!

October 9, 2025
Unprompted review
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Reply from PRAGA MEDICA

Thank you so much, Ade, for your wonderful review! We’re delighted to hear that you had such a smooth and positive experience from start to finish. Martina, Thomas, and the whole team will be thrilled to know their care and support made such a difference. We truly appreciate your kind words and recommendation. We’re so glad you’re already enjoying your great results!

All the best, Praga Medica Team

Rated 5 out of 5 stars

Can not fault

We travelled for a breast uplift. The treatment you receive is faultless. Thorough tests before during and after the operation. Modern clinic. We had Dr Polka who was very informative and made time to properly discuss what we wanted. He came in and checked up on us in the evening and the following morning. Results are beyond our expectations.

October 1, 2025
Unprompted review
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Reply from PRAGA MEDICA

Dear Nicola,
Thank you! We’re so happy to hear that everything went smoothly and that you’re thrilled with the results. Dr. Pilka and our team truly appreciate your kind words!

All the best, Praga Medica Team

Rated 5 out of 5 stars

Excellent experience cannot fault…

Excellent experience cannot fault anything from start to finish.Somebody is always there to help.Already recommend to 2 people.

October 8, 2025
Unprompted review
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Reply from PRAGA MEDICA

Dear Karen,
Thank you for such lovely feedback! Client satisfaction is our highest priority!

All the best from Praga Medica Team

Rated 5 out of 5 stars

Brilliant service well structured and…

Brilliant service well structured and procedure went smoothly would highly recommend 👍

October 2, 2025
Unprompted review
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Reply from PRAGA MEDICA

Thank you for such lovely feedback! Client satisfaction is our highest priority!

All the best from Praga Medica Team

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