PRAGA MEDICA Reviews 

1,511
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 206 reviews, reviewers overwhelmingly had a great experience with this company, often noting how smooth and reassuring the entire travel and medical journey is from start to finish. Customers frequently praise the professional staff, dedicated personal coordinators, and seamless organization provided during every step of their overseas medical treatment. People consistently mention that the clinical procedures are extremely thorough, remarkably comfortable, and lead to wonderful vision or health improvements in their daily lives. Some reviewers were not happy with initial assessment processes, mentioning they felt misled regarding expectations, encountered unexpected obstacles, or felt unsupported during vulnerable moments.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that the medical teams and coordinators are... See more

Service

Customers consistently note positive experiences with service, highlighting that communication is fast,... See more

Customer service

Consumers find customer service to be exceptionally supportive, with reviewers frequently praising prompt... See more

User experience

Clients share positive opinions on user experience, describing the entire journey from initial consultation... See more

Product

Customers had positive experiences with product, expressing absolute delight with their new vision and lens... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The clinic was spotless and the staff were very friendly and helpful also very welcoming too! They are very thorough in all tests and explain everything they're doing every step of the way! My husband... See more

Company replied

Rated 5 out of 5 stars

The end to end support of this service in particular Daniela and Tomas was excellent. They helped and put me at ease at every stage. The result has been excellent (and better than anticipated) s... See more

Company replied

Rated 5 out of 5 stars

This is my 2nd time with Pragamedica and both times were absolutely fantastic. Jana is an asset to the company who took care of organising everything from start to finish. Dr Fajtova is also excellen... See more

Company replied

Rated 5 out of 5 stars

Very professional service from start to finish. Picked up from the airport and taken to our hotel. went for initial eye examination next day. Bilateral surgery was carried out and clinic staff were ve... See more

Company replied


Company details

  1. Travel Clinic
  2. also in
  3. Dental Implants Periodontist
  4. Optometrist
  5. Plastic Surgery Clinic
  6. Reproductive Health Clinic
  7. Weight Loss Service

About PRAGA MEDICA

Written by the company

PRAGA MEDICA, trusted experts in medical treatment abroad

We make treatment abroad easy. Primarily for English and German-speaking patients residing in their home country. By providing elective health procedures at partner clinics and services surrounding travel to the Czech Republic.​ We take the stress out of treatment abroad by providing assistance with appointments, treatment procedures, translation, and travel arrangements. ​

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4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,511)

232 reviews in the last 12 months

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Rated 5 out of 5 stars

The service Praga Medica provided was perfect

The service Praga Medica provided was absolutely perfect. They organized everything : meet me at the airport, accommodated in a very nice hotel, supported
me at every step. I came by myself but had a feeling that I was not alone, but pampered by the close friends. :-)) Doctor Lukas Magera did a great surgery and Jana (Treatment Abroad Consultant) took care of me every minute. I definitely can recommend them.

March 18, 2026
Unprompted review
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Reply from PRAGA MEDICA

Thank you so much for your wonderful feedback! 😊

We are truly delighted to hear that your experience with Praga Medica was perfect and that you felt supported every step of the way. It means a lot to us that even though you traveled alone, you felt cared for and in good hands throughout your journey.

We will be very happy to pass your kind words on to Dr. Lukáš Magera and Jana – they will greatly appreciate your feedback.

Thank you as well for your recommendation, it truly means a lot to us.

Wishing you all the best and continued happiness with your results!

Warm regards,
Your Praga Medica Team

Rated 5 out of 5 stars

Very straightforward service Marketa…

Very straightforward service Marketa was always just a phone call away Help with hotels and transportation made very easy. Amazing results for upper bleph carried out by Dr. Ženíšková at The Hůrka Clinic

March 12, 2026
Unprompted review
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Reply from PRAGA MEDICA

Thank you very much for your kind feedback! 😊

We are delighted to hear that everything was straightforward and easy for you, and that Markéta was always available to support you. It’s great to know that the assistance with hotels and transportation made your experience even more comfortable.

We are especially pleased that you are happy with the results of your upper blepharoplasty. We will be very happy to pass your kind words on to Dr. Ženíšková and the team at the Hůrka Clinic.

Thank you for your trust and recommendation – we truly appreciate it.

Wishing you all the best and continued enjoyment of your results!

Warm regards,
Your Praga Medica Team

Rated 5 out of 5 stars

Nadezhda

Nadezhda - from Praga Medica made it so easy and hassle free
Lots of great communication and nothing was too much trouble for her to assist me
The surgeons were so very skilled and put me completely at ease during my procedure
I was well looked after
I highly recommend

March 20, 2026
Unprompted review
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Reply from PRAGA MEDICA

Dear Nadezhda,

Thank you very much for your kind feedback! 😊

We are delighted to hear that everything was easy and hassle-free for you and that you felt well supported throughout the entire process. Your appreciation of the communication and care means a lot to us.

We will be very happy to pass your kind words on to Nadezhda and our surgeons – it’s wonderful to know that they helped you feel comfortable and at ease during your procedure.

Thank you also for your recommendation, we truly appreciate it.

We wish you all the best and continued satisfaction with your results!

Warm regards,
Your Praga Medica Team

Rated 5 out of 5 stars

Lens replacement

From start to finish everything was organised very well
All members of the clinic were very professional and the treatment was a complete success
This operation was life changing for me
I would highly recommend to anyone
Thank you so much
Lee

March 14, 2026
Unprompted review
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Reply from PRAGA MEDICA

Dear Lee,

Thank you so much for your wonderful feedback! 😊

We are truly happy to hear that everything was well organized from start to finish and that you felt our team was professional throughout your experience.

It means a lot to us to know that the treatment was a complete success and that it has been life-changing for you – this is exactly what we strive for every day.

Thank you for your recommendation, we greatly appreciate it.

We wish you all the best and continued enjoyment of your new vision!

Warm regards,
Your Praga Medica Team

Rated 5 out of 5 stars

Lens replacement

My experience was positive from beginning to end. Communication was efficient, clear and helpful. Replies to questions dealt with very quickly. We arrived at the airport and was picked up and taken to the Hotel. The following morning I was taken to the clinic. Everyone really friendly. Thomas my assigned interpretor was lovely. Three hours of thorough testing then surgery and date discussed for my lens replacement in both eyes. Arrived for surgery. Beginning to end you're at the clinic for about 2 hours. Within half an hour of my procedure I was walking back to the hotel. Clean, efficient, safe. Would recommend.
I would suggest Panorama Hotel. 5 minute walk to clinic and metro. Lovely breakfast. Thank you Praga Medica

March 10, 2026
Unprompted review
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Reply from PRAGA MEDICA

Thank you very much for your kind and detailed feedback! 😊

We are delighted to hear that your experience with Praga Medica was positive from beginning to end and that you were satisfied with the communication, organization, and overall care.

It’s especially nice to know that you felt well supported throughout your journey – from the airport transfer to your time at the clinic. We will be sure to pass your kind words on to Thomas and the entire team.

We are also pleased that everything went smoothly on the day of your surgery and that you felt comfortable, safe, and well cared for at all times.

Thank you as well for your recommendation – we truly appreciate it.

We wish you all the best and continued enjoyment of your improved vision!

Warm regards,
Your Praga Medica Team

Rated 5 out of 5 stars

Praga Medica upper blepharoplasty at Forme clinic prague

I would highly recommend Praga Medica! When I first contacted them it was Jana who put in place the dates , clinic and surgeon for my upper blepharoplasty procedure.

Jana was fantastic throughout my experience , I was met outside my apartment on the day of the operation taken to the clinic where the day was explained to me. Dagmar left at 8am then Jana took her place, helped with forms, spoke to the staff and was very efficient and nothing was too much trouble for her, truly a valuable person for Praga Medica. After the procedure Jana took me safely back to my apartment and checked in with me during my time in Prague to make sure everything was OK. On returning home again more correspondence to ask about healing/ how I'm doing.

I'd have to hesitation in recommending Praga Medica to anyone based on my own experience. Special mention to Jana who was there from the beginning of my journey and was always super quick to answer any queries.

March 5, 2026
Unprompted review
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Reply from PRAGA MEDICA

Thank you for sharing your experience. It’s great to hear everything went smoothly and that you felt supported throughout your time in Prague. Jana will be especially happy to hear your kind words — we’ll be sure to pass them on. Wishing you a smooth recovery and all the best!
Your Praga Medica Team

Rated 5 out of 5 stars

Amazing

I visited Dr.Pete Polák in February and from the very start I felt very comfortable with him I had a breast lift and implants I am absolutely over the moon with the results he had made me feel so much more better in my self I also had eye upper Blepharoplasty and I am over the moon with this too thank you so much I would also like the thank the receptionist she was brilliant and also both the nurse who looked after me who was amazing and thank to Hdriena my interpreter she was lovely and also to Caroline our consultant who helped us all the was though it overall absolutely brilliant would 💯 recommend Dr.Petr Polàk and this clinic

February 16, 2026
Unprompted review
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Reply from PRAGA MEDICA

Thank you so much for your wonderful feedback. It’s fantastic to hear how happy you are with your results and that you felt comfortable and well looked after throughout. We’ll be sure to pass your kind words on to the whole team, including Dr. Polák and Caroline. Your recommendation truly means a lot!
Your Praga Medica Team

Rated 5 out of 5 stars

Upper eyelid surgery..

Upper eyelid surgery..

I am so impressed ! I am 7 weeks post surgery and I am virtually healed . The scar is tiny and very neat which is sitting nicely in the crease of my eye lid. (Thanks Dr Tesani)

The overseas patient coordinator Jana is amazing she supported me with everything I needed to know prior to surgery and also checking in on me post surgery which I thought is very reassuring.(Thankyou Jana). I also had an interpreter Michalea who met me at our hotel reception to take me to the clinic . She was such a lovely kind hearted young lady and fantastic throughout. The staff, the nurses, the clinic are all amazing . Another thing I found, this clinic is not heavily promoted on social media so is actually a hidden gem. The standard of care is high and of course the cost is a fraction of the cost of the UK .

I travelled to Prague with my husband on 19th January and we had a lovely few days exploring the beautiful city and I had the procedure on 22nd, flying home the next morning . My surgeon was fantastic , Dr Tesani . I couldn’t be happier with my treatment and i will definitely be back at some point for my lower eyelid surgery ! The confidence I now feel …..it was worth every single penny and absolutely pain free. A great big Thank-you to Prague Medica!

Jane Taylor UK

January 22, 2026
Unprompted review
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Reply from PRAGA MEDICA

Thank you, Jane, for sharing your story. It’s so nice to hear how happy you are with the outcome and how everything came together for you. We’ll make sure your message reaches Jana, Michaela and Dr. Tesani — they’ll really appreciate it. And it’s great you got to enjoy Prague along the way too. Take care and enjoy your new confidence!
Praga Medica Team

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish! From my first enquiry, Praga Medica were incredibly responsive, informative and reassuring. The whole process was very well organised and I always felt supported and fully informed about each step.

Travelling to Prague for the surgery was seamless as everything was arranged for me, including transfers and appointments. The clinic itself was extremely modern, spotless and very professional, and all of the staff were friendly, welcoming and clearly very experienced. Any nerves I had quickly disappeared because the team took the time to explain everything and made me feel completely at ease.

The surgery itself was quick and completely painless, and the care I received both before and after the procedure was excellent. I had trifocal lens replacement and the results have been amazing. My vision is already incredibly clear and my near vision is perfect, which has made such a difference to everyday life.

I’m only in the early stages of healing but so far the experience has exceeded my expectations. If anyone is considering lens replacement surgery, I would absolutely recommend Praga Medica. The professionalism, organisation and level of care were outstanding.

March 8, 2026
Unprompted review
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Reply from PRAGA MEDICA

Thank you so much for taking the time to share your experience and for recommendation. It really means a lot to us. We're happy everything went smoothly for you and that you're already enjoying the results. Wishing you a comfortable recovery and lots of clear vision ahead!
Your Praga Medica Team

Rated 5 out of 5 stars

The whole process was made easy

The whole process was made easy. From start to finish I was totally supported by this company. My contact consultant 'Daniela', always kept me updated and answered any questions. I was collected as promised from the airport and my chosen accomodation. Clinic staff were always polite and friendly. I met several other English people having treatment which made it more comfortable. Surgeons and all staff gave exceptional service and all was very quick. I knew what was happening all the time. A big thank you to the guides...Jakub and Jurga ( not sure if that's the lady's name) they basically hold your hand while you are in the clinic. Happily rearranging transportation when I changed my mind. All in all they were all brilliant....I would recommend 100%>

February 20, 2026
Unprompted review
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Reply from PRAGA MEDICA

Thank you very much for your kind review. It means a lot to hear that you felt supported throughout the whole process and that our team helped make everything smooth and comfortable for you. We’ll be sure to pass your lovely words on to everyone. Wishing you all the best and thank you for your recommendation!
best regards,
Praga Medica Team

Rated 5 out of 5 stars

Lens Replacement Surgery

My partner and I decided to have lens replacement so we contacted two private clinics in the UK but were put off by the cost. Our friend who lives in Germany recommended Praga Medica as he had had laser surgery with them 10 years before. Our contact throughout the process was Kate who explained everything very clearly, organised our accommodation and was very patient in answering all of my searching questions.

I have to say it's a pretty slick operation, they are very well organised, from the first moment at the clinic we were assigned an English speaking employee who basically held our hands throughout the first day there. Don't expect luxurious surroundings, the clinic is one business in a large serviced building, it's very functional. When you first enter you'll be forgiven for thinking it's a rather small place but you will soon see it's a bit of a rabbit warren, corridors, waiting areas and lots of rooms.

A lot of people may be nervous going to Prague for such an operation, I have to admit I was a little but there's no need to be, they know what they're doing, they're all highly trained and highly skilled.

We went into the theatre not being able to read without glasses, half an hour later we walked out of surgery having had both eyes painlessly operated on. After our eyes had stopped stinging and watering (don't worry it doesn't last for long) we could read everything on our phones for the first time in years!

A couple of things to remember
No.1, they will tell you this at the clinic when you first arrive but I think it bears repeating. Don't be afraid to ask questions at any point. They may not seem to be forthcoming with a lot of information but I think that may be because they're not overly confident speaking our language, (and who can blame them, we knew precisely none of theirs) but they will answer any questions you have.
No.2, they will tell you this after your surgery but again I think it bears repeating, be patient with your new eyes. The op may only take half an hour but it's still a very invasive procedure. You will get some side effects but they will fade as time goes by. Don't panic if they're still there after a month or two, your brain has to get used to your new lenses.

I can't recommend Praga Medica highly enough, if you're thinking of lens replacement, get quotes from UK clinics, then get a quote from Praga Medica, book 5 days in Prague, see a beautiful European city, get your eyes fixed & save yourself a bunch of money.

December 11, 2025
Unprompted review
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Reply from PRAGA MEDICA

Thank you, Adam, for taking the time to share such a detailed account of your experience. It means a lot to hear that you felt well looked after throughout the whole journey. We’re especially glad Kate and the clinic team helped make the process clear and comfortable for you. Wishing you many years of great vision, and thank you for your strong recommendation!
with regards
Your Praga Medica Team

Rated 5 out of 5 stars

Blepharoplasty surgery

I contacted Pragamedica to ask if they could arrange blepharoplasty surgery. They were extremely efficient with great communication. I dealt with Marketa who arranged everything for me with the surgeon at “Perfect Clinic”. I am extremely pleased with the results so far ( 1 week post surgery).

February 23, 2026
Unprompted review
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Reply from PRAGA MEDICA

Thank you for your kind review. We’re very pleased to hear you were happy with the communication and support from Marketa throughout the process. We wish you a smooth recovery and are delighted that you are already happy with your results.
Your Praga Medica team

Rated 5 out of 5 stars

Would recommend without hesitation

I've just returned to Wales after having an eye lens replacement arranged through praga. All the arrangements were great, taxis bang on time, all appointments as scheduled. The operation was fine and the people at the clinic are great. But the best result is my eye. Had a bifocal lens instead of the tri but intermediate and far vision is perfect and close vision is great, can use phone etc without glasses no problem. My contact at Praga was Kate, all arrangements, payment etc were faultless. Would recommend their services without hesitation.

February 26, 2026
Unprompted review
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Reply from PRAGA MEDICA

Thank you for sharing your experience. We’re delighted to hear everything went smoothly and that you’re happy with your vision results. Kate will be very pleased to hear your kind feedback, and we truly appreciate your recommendation.
best regards,
your Praga Medic Team

Rated 5 out of 5 stars

I had my eye surgery with Neovise…


I had my eye surgery with Neovise clinic and had Femtolasik HD surgery provided by Praga Medica recently, and I couldn’t have asked for a better experience. From the very start, Kate guided me through everything with patience and care, Kristof was always there to help, and Dr. Jana’s expertise and kindness made me feel completely at ease.

Traveling abroad for surgery can be stressful, but this team made everything smooth, organised, and reassuring. They didn’t just take care of the medical side they genuinely supported me emotionally, answering all my questions and checking in along the way.

Thanks to Kate, Kristof, Dr. Jana, and the entire team, my surgery experience was calm, positive, and worry-free. I’m so grateful for their professionalism, warmth, and care they truly go above and beyond for their patients!

February 25, 2026
Unprompted review
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Reply from PRAGA MEDICA

Dear Nikita,

Thank you for your wonderful review. We’re very happy to hear that your experience with Clinic and Praga Medica was smooth and positive. Kate, Kristof, and Dr. Jana will be delighted to hear your kind words.

It means a lot to us that you felt supported and well cared for throughout your journey. We wish you continued comfort and great vision!

Warm regards,
The Praga Medica Team

Rated 5 out of 5 stars

Excellent experience with Praga Medica

This is the second time I have used Praga Medica. On both occasions I have experienced a first class service from the initial enquiry to the consultation, procedure and post op care. Karolina was amazing supporting me through the whole process from the initial enquiry to picking me up after the procedure. Karolina meet me on arrival at the clinic and helped to ensure all the preliminary tests were completed before seeing the consultant. The clinic was elegant, professional and clinical where the majority of the staff spoke English. Everybody involved in my care was extremely approachable, professional and reassuring.

February 19, 2026
Unprompted review
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Reply from PRAGA MEDICA

Dear Hazel,
Thank you for choosing Praga Medica again and for your kind words. We’re happy to hear you had another positive experience, and Karolina will be very happy to hear your feedback. We truly appreciate your trust in our team.
Your Praga Medica Team

Rated 5 out of 5 stars

Great correspondence from the start

Great correspondence from the start, questions answered quickly and everything explained fully. The travel arrangements and help with booking accommodation was much appreciated. The initial consultation and then the procedure was explained. I felt relaxed and in safe hands. The results have been fantastic. I would highly recommend.

February 24, 2026
Unprompted review
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Reply from PRAGA MEDICA

Thank you so much for taking the time to share your experience. It means a lot to know you felt comfortable and supported throughout your journey with us. We’re genuinely grateful for your trust and your recommendation.
your Praga Medica Team

Rated 5 out of 5 stars

5 stars

Completely looked after from start to finish. Exceptional service. Highly recommended.

December 12, 2025
Unprompted review
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Reply from PRAGA MEDICA

Thank you for your lovely feedback, Amy! We’re so happy to hear you felt fully supported throughout your journey. Your recommendation truly means a lot to us.
regards
Praga Medica Team

Rated 5 out of 5 stars

RLE Prague

Very good communication and organisation. Flying solo to a different country for an eye operation does feel daunting but the company guide you through the process and help is available at any time. The clinical staff are very efficient and well practiced in what they do. Would certainly recommend.

February 16, 2026
Unprompted review
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Reply from PRAGA MEDICA

Thank you for your thoughtful review. We completely understand how travelling alone for treatment can feel overwhelming, so we’re very glad you felt guided and supported throughout. It’s great to hear our team and clinical staff made you feel confident and well cared for. We truly appreciate your recommendation.
Praga Medica Team

Rated 5 out of 5 stars

Great experience, would definitely use Praga Medica again

From start to finish my experience with Praga Medica has been great. The communications were great before booking and once booked any questions I had were answered promptly.
When I arrived in Prague I was contacted to let me know that Dagmar would meet me at the clinic the following morning and Dagmar also whats apped to introduce herself. Dagmar was lovely and she came into the meeting with the consultant in case of any communication issues. There was not as he spoke very good english but it was reassuring just in case. The clinic was very clean, the staff friendly and all spoke excellent English. The surgery was very straightforward and excellent post op info about how to take care of the wound. I was supplied with a cooling eye mask as well as pain relief and scar cream.

February 13, 2026
Unprompted review
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Reply from PRAGA MEDICA

Dear Samantha,
Thank you for such a detailed and positive review. We’re delighted to hear everything ran smoothly — from the initial communication through to your time at the clinic. It’s especially nice to know Dagmar helped you feel comfortable and reassured. We’re glad you felt well looked after and fully informed after your procedure. We’d be very happy to assist you again in the future.
Regards
Praga Medica Team

Rated 5 out of 5 stars

I couldn’t fault the experience from…

I couldn’t fault the experience from the very first time I made contact with Marketa she guided me through the process and everything I should know ,it all planned out for you they will even book hotel for you , Dr zeniskova and the nurses were so reassuring and informed you step-by-step what was happening ,they were all so kind I couldn’t find a fault with anything, they looked after you amazingly 💕

February 5, 2026
Unprompted review
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Reply from PRAGA MEDICA

Thank you so much for your feedback. We’re thrilled to hear that Marketa guided you clearly from the very beginning and that you felt reassured by Dr. Zeniškova and the nursing team throughout. Knowing you felt so well cared for truly means the world to us.
Your Praga Medica Team

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