Precisionheating Reviews 

5
TrustScore 3.5 out of 5

3.5

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Company details

  1. Heating Equipment Supplier

Written by the company

Precision Heating, your trusted partner in heating and renewable energy solutions. We are recognised as a leading supplier of heating and renewable energy products, serving both residential and commercial customers throughout the whole of Ireland. Our advanced, extensive product knowledge spans across a wide range of areas including Residential & Commercial Heating Systems, Gas Boilers, Air Source Heat Pump, Solar PV and Smart Internet Connectivity among others. Our Product Range At Precision Heating, we offer an extensive range of products to cater to all your heating needs. Our offerings include: - Commercial / Residential Boilers & Burners - Flue Systems Pumps - Insulation - Heat Pumps - Shower Kits and Accessories - Heating & Ventilation - Underfloor Heating - System Components - Heating Controls - Domestic Hot Water Stores - Nozzles and many more! We invite you to get in touch with us today to learn more about our wide product range. Our Mission Our goal is simple: To provide the most advanced, cost-effective, reliable products from top brands to all our customers. At Precision Heating, we are committed to reducing our impact on the global climate. We strive to stay up-to-date with recent policies around climate change and continuously source and educate our customers on the latest energy-efficient, environmentally friendly, cost-effective and sustainable products emerging within the industry. We take pride in building excellent customer relationships and offering unparalleled customer support time after time. With a team of dedicated sales technicians and product support specialists, we are determined to uphold this standard. Our Vision Precision Heating is a well-organised company defined by the responsibilities and competencies of our employees. We build our future on mutual trust and respect among employees as well as clients. Our modern, energy-efficient and quality products are always in the best interest of our customers. Energy Efficiency We understand the importance of resource conservation and responsible consumption. That's why we place great emphasis on energy efficiency and promoting a clean and healthy environment. Precision Heating offers a wide range of products that significantly reduce everyday operational costs. Product Range We offer a wide variety of products available through our online store. If you're unsure about which product you need, don't worry! Our dedicated staff is just a phone call away. We provide support and guidance to ensure you walk away with the best solution at the best price. Popular Products Over the years, we have supplied many customers with a wide range of products each best suited to their specific needs. With projects completed in both residential and commercial sectors, we have seen many of our products provide one-stop solutions for our customers. Join us at Precision Heating as we continue to lead the way in providing advanced heating solutions for homes and businesses across Ireland. 


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3.5

Average

TrustScore 3.5 out of 5

5 reviews

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3.5

All reviews

(5)

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Rated 5 out of 5 stars

Pleasure to deal with

Our heating & hot water stopped working just as the cold snap began, Murphy's Law! We got a boiler repair man out and he couldn't fix problem, so we still shivered. Somebody suggested phoning Precision Heating as they specialize in Viessmann boilers. What a wonderful experience!! Spoke to Thomas who talked me through a few things and we managed to get it back working. I can't praise Thomas highly enough, he was brilliant and a credit to your company. I'd highly recommend Precision Heating to anyone, a total pleasure at a stressful time. Will definitely use again. Many thanks.

January 8, 2025
Unprompted review
Rated 1 out of 5 stars

Bad Viessmann experience

Terrible experience trying to track down warranty entitlement on a Viessmann gas boiler, after an apparently known issue with a leaking flexi-hose destroyed the control panel PCB. Obscenely expensive to replace, given how cheap PCBs are to produce.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Absolute gentleman Kevin

Absolute gentleman Kevin!

Couldn’t figure out how to fix my viessman boiler, within minutes kevin guided me, great attitude & energy! Saved my two fingers from falling off pressing them buttons lol!

March 12, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Thank you for providing a quality service!

We had an issue with our boiler which we urgently needed fixed. From the time of our query to the time our boiler was fixed was less than one day! Rafal couldn’t have been more helpful - he arrived on time and had us back up and running and provided us with a full report on the boiler / system which gave us great peace of mind.

Great service and would recommend!

March 8, 2024
Unprompted review
Precisionheating logo

Reply from Precisionheating


Dear Donall,

Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our service and that Rafal was able to promptly address and resolve the issue with your boiler. Customer satisfaction is our top priority, and we're thrilled to have provided you with a quick and efficient solution.

It's fantastic to know that Rafal's professionalism and timely assistance left you with peace of mind. We appreciate your recommendation and are grateful for the opportunity to serve you. If you ever have any more heating or plumbing needs in the future, please don't hesitate to reach out.

Thanks again for choosing us!

Best regards,
Precision Heating

Rated 1 out of 5 stars

Refused to sell me a PCB board and was…

Refused to sell me a PCB board and was told to get a RGI registered plumber to order the part for me. I was told its against the law to sell me a gas part which is not true. Very poor service altogether

January 4, 2024
Unprompted review
Precisionheating logo

Reply from Precisionheating

Hi John,

We are deeply sorry to hear about your recent experience with our company. It is always our intention to provide the highest level of service and support to our valued customers, and we regret that on this occasion, we seem to have fallen short of your expectations. Your feedback is extremely important to us, as it helps us identify areas where we can improve. 

We would like to clarify our company policy, which is primarily focused on supplying trade accounts only. This policy has been put in place to ensure that all our products are handled by professionals who have the necessary skills and knowledge to deal with any potential issues. We believe this approach helps maintain the high standards of safety and quality that we strive for.

In light of your situation with your boiler, we would strongly recommend seeking assistance from a registered gas installer. These professionals have the expertise required to diagnose and resolve any issues you may be experiencing. This recommendation is not only in line with our company policy but also aims at ensuring your safety and satisfaction.

Once again, we sincerely apologise for any inconvenience caused and appreciate your understanding in this matter. Thank you for bringing this matter to our attention. Your feedback helps us grow and improve, and for that, we are most grateful.

Regards
Precision Heating Team

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