Precision Tax Relief Reviews 

2,088
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and caring approach, making stressful situations manageable. Many people highlight the exceptional customer service, noting the team's responsiveness, knowledge, and patience in addressing all questions. The overall service is frequently described as excellent, with consumers appreciating the efficiency and smooth resolution of their tax issues. Reviewers often feel supported and informed throughout the process, with clear explanations and consistent updates. The company's ability to simplify complex tax matters and provide effective guidance is highly valued by many customers.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their professionalism, knowledge, and helpfulness.... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism, knowledge, and... See more

Service

Customers had positive experiences with service, often highlighting the professionalism and detailed approach... See more

Response time

Clients consistently express satisfaction with the promptness and responsiveness of communication. Reviewers... See more

User experience

Reviewers mention positive feedback about user experience, with many customers reporting excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Procrastination….Fear…..guilt…. anxiety. All in not attending to be a responsible citizen.Several yrs. Of sabotaging myself. Thanks to Precision Tax group they eliminated those anxieties. There... See more

Rated 5 out of 5 stars

Excellence, professionalism, and an amazing disposition to genuinely help people. I tried different firms in the past, and none of them are at the level of Precision Tax. Their follow-up, knowledge, a... See more

Rated 5 out of 5 stars

Excellent communication. Highly professional. All steps of my process were very clearly explained by my person, Jinney. She was incredibly efficient and consistent in keeping me up to date on my cas... See more

Rated 5 out of 5 stars

Precision Tax was immediately on top of helping to solve my tax issues. I felt relief to have someone in my court. My personal consultant was Clarissa Campbell and she always was available to answer m... See more


Company details

  1. Accounting Firm
  2. Certified Public Accountant
  3. Financial Consultant
  4. Tax Advisor
  5. Tax Attorney
  6. Tax Consultant

Written by the company

You don’t have to struggle with IRS wage garnishments, bank levies, tax liens, unfiled returns and collection attempts alone. With Precision on your side, you can get a fresh financial start, move on with your life and save money. In more than 1000 reviews with a 97% excellence rating, customers say time and time again that Precision Tax Relief came to their rescue. You’re in good hands with the A+ rated tax relief firm awarded 2019 Business of the Year, Better Business Bureau Torch Award for Ethics. Call us at 1-855-335-2125 for a free consultation and our best advice.

Top Rated Tax Advisor and Accountant on Trustpilot 1-855-335-2125

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(2,088)

121 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you Precision Tax Relief

Thanks to Heather and her team of experts I know I am in good hands, and have been for the last 3 years. I receive monthly (sometimes weekly) updates throughout the year on the progress with certain issues that I definitely cannot handle without them. Also Eric and the tax preparation team are the best! Everyone at Precision Tax Relief has the knowledge and wisdom it takes to make me feel secure. Thank you PTR!!

March 3, 2025
Rated 5 out of 5 stars

After having my business account…

After having my business account frozen, I didn't know who or where to turn to. I research many companies saying that they dealt with IRS issues, but upon calling the first thing out of their mouths were before they could get started they need a fee up front. Without even asking what's my situation or my name, those are the flags you don't question. You just hang up quickly before they hang you out to dry. Precision Tax Relief first of all thank me for inquiries of their practices,and without missing a beat ask how could they be of assistance to me and how did I hear about them. I explain my situation that my business account had been frozen due to non-payment of back taxes. They asked how much was I in the rear and would I like to know what it would take to become current or work together on making payments to resolve the issue. They made me feel like I was actually a part of their legal team,keeping me posted on every update. That's what I really appreciate about Precision Tax Relief.It's not about how much you owe with them it's about how much they can help you save and get you back on track. They actually look into my case for about 3 days before letting me know that if I wanted to move forward how much it would cost monthly. I was surprised at the amount of the monthly fee. Due to my outstanding back taxes I thought there was no way out,but since 2021, I can honestly say that every dollar I have spent to save my business has been wellworth every penny,four years later I have NO complaints. So before anyone ask you for a fee or even discuss your situation, make sure they have your best interests at hand. With Precision Tax Relief starting from the front desk receptionist to the Account Department and the Tax attorney's you will receive the BEST advice and HONESTY. I've agreed to continue to have them monitor my business account as long as I'm in business, because they make me feel like family instead of a customer. I receive random calls from the accounting department just to see if things are going well and if ever I'm not able to make my monthly fee on time,they adjust their calendar in order to keep me worried free. Thank you Precision Tax Relief for making my life more manageable and less stressful.

XP

March 7, 2025
Rated 5 out of 5 stars

Precision Tax Relief provided exceptional services!

Precision Tax Relief provided exceptional services specifically tailored to my individual needs. From the outset, their communication was outstanding; they were always available to answer my questions and address my concerns. Nick Player-Hoog kept me regularly updated with valuable information regarding my tax situation, ensuring that I was fully informed throughout the process. His expertise and guidance made navigating my taxes much simpler and less stressful, and I truly appreciated his proactive approach in keeping me in the loop.

February 26, 2025
Rated 5 out of 5 stars

Compassionate and Patient Case Management

Heather was compassionate and attentive in helping me unwind a very messy tax situation, which arose due to my being unable to simultaneously keep up with self-employed taxes while also taking care of my elderly mother with dementia. I learned a hard lesson about the unmitigated cruelty of the tax collection arm of a country that I have served and love. And in working with Heather at Precision Tax, I learned that her kindness and highly competent management of my case was the most important factor in its resolution. Thank you!

February 27, 2025
Rated 5 out of 5 stars

Outstanding People = Exceptional Results

I'm so grateful and thankful for everyone at Precision tax relief. The results and personalized service I experienced at PTR was amazing!

Since I'm older and not very tech savvy have only given one other review and that was over 5 years ago. So for me to leave a review means I had to be completely astonished by the company's results as well as my entire experience with them.

To help contrast this I'd like to give some examples of what I experienced as I searched for a quality tax resolution company. I'm including this so those with complex cases would have hope that there's help even for difficult situations. The first tax attorney I spoke to was a friend of my sister's he was a nice guy but his prices were not. He quoted me $4,500 down and $350 per hour. When I asked how many hours he said until it's finished. Who can afford that? So I left discouraged and without hope. After some time of searching I came across a flat tax rate settlement company and My Hope began to rise again until I called them. The price was nice but the owner was not and didn't even answer many of my questions. Even though it was only 2,800 per year as I read the reviews I found many people had waited two to three years till their cases were settled. That means though the cost was low initially it would probably be multiplied by two or three times that amount so it really wasn't a great deal after all. I did find a few other places after that but nothing was too impressive and their reviews weren't great either.

Then by the grace of God I found Precision tax relief. As I began to research PTR I was impressed by their long-term 57-year track record which is almost unheard of nowadays. In addition they also had an A+ rating with the BBB and last but not least had an average rating of 4.87 Stars that's phenomenal. I felt hopeful there might be help for me so I decided to call. Before I called I prayed that God would give me the right person that could help me to resolve my tax burdens and give me some peace of mind. I believe God answered my prayers and I had an amazing conversation with one of their Tax Consultants by the name of Mike Schulze. As I explained my situation he listened with heartfelt care and compassion you could feel. He offered me personalized Solutions to help resolve my complex tax issues. He also did a great job in explaining everything which helped relieve a lot of my cares and concerns. I loved his out of the box thinking and big picture views along with his innovative ideas. Prior to calling I had prepared eight questions but by the time he had finished explaining everything all of my questions were answered what's the chance of that? I don't think it was chance but an answer to my prayer. Mike is an amazing man with a heart of gold. His knowledge and expertise exceeded all of my expectations.

I was then assigned to one of their senior managing tax accountants by the name of Starlynn Nipp. Her first name says it all she was truly a Star that helped guide me every step along the way. Her deep knowledge and experience along with her care and empathy made me really feel at ease. I also appreciate that she took the time to answer my questions and explain everything in a way that made me feel understood and valued. I never felt like I was being rushed or that I was just a number. Starlynn always made me feel welcomed and appreciated it was like I was talking to one of my best friends.

Besides the amazing customer service she provided the company's pricing was amazing as well. They had no hidden fees or unpleasant surprises. In addition Starlynn was able to get a $10,000 plus dollar debt off my IRS transcript. The IRS wanted me to pay capital gains on it but She was able to get it removed and I wasn't charged any additional fee for that. Finally as if that wasn't enough she was able to obtain a stimulus check for me as well as refund checks on my last 3 years of tax returns. In the end I received much more back than I had paid!

There's so much more I could praise and thank them for but I had to try to shorten this review. I thank God that I found them. I believe you would be blessed to have PTR represent you to help relieve you of all your tax cares. Thanks again PTR you're the best!

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

I love Tracy

I would like the owners of the company to know how well Tracy Gross has taken care of me ever since I have been a customer starting ten years ago. From the very first phone call that I made to precision she has always been so real, so so down to earth and so professional. I was a nervous wreck when I first called but she made me feel so confident that I had chosen the right place to help me through this stressful situation. I have always seen Tracy as kind of my point person when I need to call for anything. She always goes above and beyond when I ask her for advice, reminders or payments . Precision has always been so pro. Especially Tracy has been so awesome to work with and I like to just talk to her and shoot the breeze as we get down to business . As you know she is a great person and therefore always a pleasure to do business with. I like Tracy so much that I want her to be the first person that my brother, who also needs a tax preparer, and is right now having some tax problems of his own talks with. He is a nervous wreck just like I was and I know that Tracy will put him at ease just like she did for me.Your company rocks and so do all of your employees like Tracy Gross.
Riccardo Altieri. Happy costumer. Thank you all!

February 21, 2025
Rated 5 out of 5 stars

After a very difficult situation with a…

After a very difficult situation with a personal matter, I found out that several years of returns had not been filed as I had been told and the accountant that worked with me was very helpful in getting to the bottom of the situation and helping me get my returns filed and let me know what was necessary with every step along the way. I am happy to have this mess behind me now and would recommend and use the service again. Grateful!

February 21, 2025
Rated 5 out of 5 stars

It is with great pleasure for me to…

It is with great pleasure for me to leave a review about Precision Tax Relief. Clearly the words "Tax Relief" are the most comforting!
In December 2022 I made a frantic call to them (after reviewing numerous agencies) when I received a "disturbing" letter from our friends at the IRS!
Within minutes of my 1st contact I was COMPLETELY set at ease immediately. I couldn't believe I had waited so long to call them! At that time, I had them prepare my State and Federal taxes, and hired them as my advocate to review my past taxes for the last approximately 8 years. They arranged doable monthly payment arrangements which allowed them to take on my "case" which took the weight of the world off my shoulders from the IRS.
After speaking with so many members of the staff, I can actually say I felt they were family. They ALWAYS had my best interest in their hands and kept me informed at every avenue.
Needless to say, when my case was settled, (in my favor) I was sad our relationship was over.. BUT, not really because I will continue to have them prepare all my taxes.
I truly admire the values and ethics of Precision Tax Relief.

February 21, 2025
Rated 5 out of 5 stars

Back in 2019 I needed help on Taxes PTX…

Back in 2019 I needed help on Taxes PTX has been there for me in every step of this process.
Especially Jenny,Tracy and Richard. I can’t imagine not having a great group of team members that care for me as a client. Especially Tracy from billing who work hard to make sure the payment plan was doable and was very understanding and patient in my needs to complete the terms.
As for Jenny who work hard to make sure I wouldn’t be on a collectible status.PTX has represented me above and beyond my expectations thanks a million
Tracy ,Jenny , Richard 🙏🏼🙏🏼🙏🏼🙏🏼

February 21, 2025
Rated 5 out of 5 stars

This has been a long road for my…

This has been a long road for my husband and I. From the beginning and end of that road, is a phenomenal individual named Tracy! She is very knowledgeable, welcoming and sincere. She often puts herself in the client's financial shoes and then creates a payment plan that is stress free, and attainable. She speaks to the clients in a caring manner. Overall, meeting Miss Tracy, and the others like Kelsey, Sabrina, Jennifer, Thy and Ciera.
Has made our experience with the entire billing department at Precision Tax Relief, nothing less than a RELIEF.
Tracy, my husband and I thank you for everything that you have done and continue to do with care. Not only for us, but for everyone that gets to experience the compassion from Precision Tax Relief
Tanya and Kevin ❤️

February 21, 2025
Rated 5 out of 5 stars

Where can I start

Where can I start? Letters arrived from the IRS stating we owed nearly 29k in back taxes, penalties, and fees this past October. I was beside myself on what to do and who to turn to. Well, after a bit of research Precision Tax was recommended by a friend and I gave them a call, and was I thankful! Not only did they put my fears at ease they went right to work for us that very day! Just in a few days they had already responded to the IRS and took care of my situation quickly! After a few months of back and forth I got a letter from the IRS on Christmas Eve stating the misunderstanding and had my settlement dropped to around 5k! Talk about a Christmas present! I paid the settlement a few days later and we are now in the clear with our tax situation! I cannot thank Precision Tax enough for their hard work and dedication to our case! Without them I am not sure what we would have done! If you have a tax problem do yourself a favor and call them, you wont be sorry you did!

February 18, 2025
Rated 5 out of 5 stars

Precision Tax bookkeeping

Our Precision Tax bookkeeper is just an email or phone call away when we have questions or need help with our financial records. Today a question came up with regards to connecting Quickbooks to a particular app and received an answer over the phone that was thorough, fast and resolved the problem. It is very reassuring to have their support and bookkeeping expertise when we need it, and in a timely manner!

February 19, 2025
Rated 5 out of 5 stars

Kay Harris is amazing!

Kay Harris with Precision Tax has been filing my taxes for the past few years and she is absolutely incredible! I have worked with a number of different accountants over the years at different companies and she is by far the best. She is thorough, meticulous, and is very generous with her time spent communicating by phone/email. Highly recommend Precision Tax and Kay Harris!

February 18, 2025
Rated 5 out of 5 stars

Less stress!!!!

Was told by the IRS that hiring a company to negotiate wouldn’t make a difference but that was a lie by hireing precision tax it gave me the time I needed to make the money needed to get things worked out! Plus not dealing with the IRS keeps things less stressful 😂

February 14, 2025
Rated 5 out of 5 stars

This organization provides critical protection…

This organization provides a friendship and family oriented sense of protection for folks like myself and, God Rest her soul, my wife.... And has done this consistently for many years. Minimizing the often crippling anxiety associated with this process of taxes, and owing back taxes, by 95%. They have been a life saver.

February 14, 2025

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