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Preen & Clean Reviews 2,514

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and reliable service, highlighting the staff's friendly demeanor and attention to detail. Many people are impressed with the quality of the cleaning, noting streak-free windows and sparkling results, often mentioning the effectiveness of the warm water wash system. The payment process is frequently described as simple, efficient, and convenient, with various options available. However, some customers also noted issues with the service. A few people reported issues with the completeness of the service or billing discrepancies. There were also instances where windows were left with streaks or in a worse condition than before the clean.

What people talk about most

Service

Clients share positive opinions on service, frequently praising the professionalism, efficiency, and... See more

Staff

Consumers find staff to be positive. Many reviewers praise the politeness, professionalism, and friendliness... See more

Quality

People report positive experiences with quality. Many customers are very pleased with the results, noting... See more

Payment

Reviewers mention positive feedback about payment. Customers frequently highlight the quick, efficient, and... See more

Product

Customers had positive experiences with the product. Many reviewers were impressed with the results, noting... See more

Based on these reviews

Rated 5 out of 5 stars

So happy I got Intouch with Preen&Clean services. I had issues with my last window cleaner saying they called when they clearly never.. so I made the leap to find a trusted professional company..An I... See more

Company replied

Rated 5 out of 5 stars

Quick and easy to book. Excellent communication letting me know when the windows would be done and reminder text and email sent the night before. Really good job, windows thoroughly cleaned, sills wip... See more

Company replied

Rated 5 out of 5 stars

Excellent service provided!! Windows plus doors all hot washed and looking new again. Would highly recommend, very professional and gentleman approach. Also offered to clean my soffits with a light... See more

Company replied

Rated 5 out of 5 stars

This is the second time I have used Preen & Clean. First they cleaned facia boards & gutting, today they cleaned all windows & doors. The entire experience with this company has been first rate. The c... See more

Company replied


Company details

  1. Window Cleaning Service
  2. Cleaning Service
  3. Gutter Cleaning Service
  4. House Cleaning Service

About Preen & Clean

Written by the company

Preen & Clean, the UK's premier purified, hot water window cleaning company. With thousands of happy customers, hundreds of 5* reviews and cutting-edge window cleaning equipment, Nobody cleans better. We currently operate in the following areas:

  • Barnsley
  • Blackburn
  • Bolton
  • Burnley
  • Bury
  • Bradford
  • Castleford
  • Dewsbury
  • Doncaster
  • Goole
  • Halifax
  • Harrogate
  • Huddersfield
  • Hull
  • Keighley
  • Leeds
  • Manchester
  • Oldham
  • Pontefract
  • Rochdale
  • Rotherham
  • Salford
  • Selby
  • Sheffield
  • Wakefield
  • Wetherby
  • York

Using our eco-friendly hot water window cleaning technology, we take our time cleaning your doors, glass, frames and sills - leaving you with windows that make your home smile again!

Nobody cleans better

Written by the company

Professional
Our 5* window cleaners provide only the best service to each of our customers, something we take pride in. You’ll easily spot Preen & Clean team in our branded vans, and we always arrive in uniform. We also keep you up to date on your cleaning schedule with reminders the day before we’re due to visit, so you’re never surprised to see us!
Friendly
We’re a family business, and we know how important it is to like and trust the people that take care of your home, so we put our customers at the heart of everything we do. From expertly tailored services, quality customer care, to a range of easy-payment options, our friendly team lives up to our shining reputation.
Reliable
You can rely on us to turn up and leave your windows sparkling, quickly, conveniently, and to our 5*standard. All of our window cleaners are local to the area, so they’re never too far away. And on the rare occasion we’re running late, we’ll always let you know in advance.
Value
Premium window cleaning, without the premium price tag! We offer excellent value for money with cleans starting from just £8 that are guaranteed to leave your windows gleaming. We get in to every nook and cranny, making sure your glass, frames, sills and doors are always left sparkling.

Our services

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Contact info

New customers save 20% for 6 months

Save 20% of the price of your window cleans for the first 6 months

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Had my first clean today and really…

Had my first clean today and really happy with the results. James did a great job and I will certainly be continuing with the cleans :)

April 16, 2026
Unprompted review
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Reply from Preen & Clean

Hi India G, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

James was a great help

James was a great help. He was doing my next door neighbours house. I randomly popped out to ask. He was very helpful with a great smile. Explained it all and how it works. He alone made me decide to join!! Great clean and great customer service!!! Thankyou james!!

April 16, 2026
Unprompted review
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Reply from Preen & Clean

Hi Hash Zahid, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

THE BEST IN A LONG TIME!

*Notified day before visit
*Clean was excellent, even after 12 months without
*Quick & efficient payment method
*Commumication spot on & helpful

April 13, 2026
Unprompted review
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Reply from Preen & Clean

Hi Prof Wood, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Excellent window clean

Excellent window clean, hot washed and sparkling, great communication notifying me the day before arrival overall very happy.

April 14, 2026
Unprompted review
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Reply from Preen & Clean

Hi Jane, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

I love the concept of this window…

I love the concept of this window cleaning service. - easy to book, text the day before arrival and easy to pay. My windows look good and clean. Im a happy customer 😊

April 13, 2026
Unprompted review
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Reply from Preen & Clean

Hi Joanne, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 1 out of 5 stars

Scratched our new front door

Scratched our new front door and wriggling out of coming up with a solution. I don't want a new front door, after your heavy handed window cleaner chipped off the finish on our £1800 new front door. Maybe you could have showed a bit of customer service and said you could try and touch it up... Terrible service.

March 10, 2026
Unprompted review
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Reply from Preen & Clean

Hello, Thank you for your feedback and review, it helps us improve our services. We’ve been unable to locate your account in our system, likely due to insufficient information. We’ve requested some additional contact details, and once received, a member of our customer service team will be able to locate your account and investigate and resolve the issue. Thank you for your patience. Kind regards, Preen & Clean

Rated 5 out of 5 stars

Was updated on when windows were to be…

Was updated on when windows were to be cleaned. On the day the operative knocked on my door asking which windows were mine due to it been 1st time , communication is what matters and I have no issue with that.

April 9, 2026
Unprompted review
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Reply from Preen & Clean

Hi Mark Haigh, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Brilliant Service!!!

Brilliant Service!!!. Excellent communication, before the job and after completing. windows thoroughly cleaned, sills wiped down and no mess left. Online payment simple, again great communication. Details of how to contact if there were any issues. Highly recommend this company. Very pleased with the results.

April 10, 2026
Unprompted review
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Reply from Preen & Clean

Hi Ms Ali, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 4 out of 5 stars

Said they would be out between 1st and…

Said they would be out between 1st and 7th but came out on the 9th after I made contact,other than that fast,quick,efficient did a good job

April 9, 2026
Unprompted review
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Reply from Preen & Clean

Hi Vauled, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Great service

So happy I got Intouch with Preen&Clean services.
I had issues with my last window cleaner saying they called when they clearly never.. so I made the leap to find a trusted professional company..An I am pleased to say i did.. all windows and sills and exterior doors cleaned (front &Back door) very happy with the service and i would highly recommend to all . Are you wanting a reliable professional service...well Preen&Clean is for you.. They also offer a wide range of services gutter cleaning etc..

April 9, 2026
Unprompted review
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Reply from Preen & Clean

Hi Jason, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Everything was good

Everything was good - on time , friendly and professional cleaning.
I very happy 😊 and highly recommend.
Thank You for support.

April 8, 2026
Unprompted review
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Reply from Preen & Clean

Hi Rafal, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 4 out of 5 stars

First time using preen and clean and I…very impressed with the finish of

First time using preen and clean and I was very impressed with the finish of the windows spotless and the customer service is brilliant letting you know when they are coming and also letting you know when they have done the job well done

April 8, 2026
Unprompted review
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Reply from Preen & Clean

Hi Customer, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Great service my windows were sparkly…

Great service my windows were sparkly and streak free. Was a great feeling looking out of my sparkling clean windows. Thank you.

April 7, 2026
Unprompted review
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Reply from Preen & Clean

Hi Jackie, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Windows look the cleanest they’ve ever…

Windows look the cleanest they’ve ever looked, lovely lads. Very quick and they did an amazing job especially since the windows were the worst he’s seen🙈

April 10, 2026
Unprompted review
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Reply from Preen & Clean

Hi Alex, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Almost perfect first clean

Lovely first clean. Windows hadn’t been cleaned in 4-5 years since we moved in. Some minimal streaks appeared on a window but nothing that a second clean won’t completely get rid of. Polite gentleman hard worker and really took his time to get all the stains off the frames and windows. I was really happy. Lots of light now comes through the windows. Thank you

March 23, 2026
Unprompted review
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Reply from Preen & Clean

Hi Mohammed, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Just had our first window clean with…

Just had our first window clean with this company. Dec was excellent and did a really thorough and professional job. Would recommend.

April 7, 2026
Unprompted review
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Reply from Preen & Clean

Hi Jonathan, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

1st time using them and they were…

1st time using them and they were great! Windows look amazing and happy to continue using for the foreseeable future :)

April 1, 2026
Unprompted review
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Reply from Preen & Clean

Hi Jack, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 1 out of 5 stars

We cancelled as the service was very…

We cancelled as the service was very expensive for what it is. However, they have kept coming despite our cancellation and are now sending letters demanding payment. Not impressed at all.

April 1, 2026
Unprompted review
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Reply from Preen & Clean

Hello Emma, thank you for your feedback. We're sorry to hear you are unhappy with our service. We have passed your details on to a member of our customer service team and someone will be in touch shortly to investigate the matter and get this resolved for you. Kind Regards, Preen & Clean

Rated 3 out of 5 stars

If I’m honest I didn’t think they was…

If I’m honest I didn’t think they was cleaned well marks on the glass still and pvc was still dirty

April 1, 2026
Unprompted review
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Reply from Preen & Clean

Hello Victoria, thank you for your feedback. We're sorry to hear you are unhappy with our service. We have passed your details on to a member of our customer service team and someone will be in touch shortly to investigate the matter and get this resolved for you. Kind Regards, Preen & Clean

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