Premier Heating Surrey Ltd Reviews 286

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

It's now 3 months since the installation of a new central heating system and radiators. I waited till now to see the performance during the winter months. The installation was professionally handled b... See more

Rated 5 out of 5 stars

Absolutely outstanding service and company. Our central heating suddenly failed over the weekend. A phone call on Monday morning and Janice organised an engineer to attend 07.45 Tuesday morning. Chris... See more

Rated 5 out of 5 stars

We have used Premier Heating Surrey Ltd., for many years now, at both our present home in Farnborough and previously in Guildford, their services has always been first class, workmanship, time keep... See more

Rated 5 out of 5 stars

Premier Heating, very reliable, we have an oil fired boiler and the Engineer Graham is outstanding. Able to assist with CH wireless control set up and nothing ever seems to defeat or phase him. Have u... See more

Company replied

Company details

  1. Boiler and Heating Service
  2. Gas Installation Service
  3. Heating Contractor
  4. Plumber
  5. Radiator Repair Service
  6. Roofing Contractor

Written by the company

Premier Heating carry out heating and plumbing in domestic and commercial properties. The company is based in Guildford, carrying out installation and maintenance works in the surrounding areas. We offer a professional, high quality, friendly and reliable service; this has been the company’s policy since we first started in 1963.


Contact info

4.8

Excellent

TrustScore 5 out of 5

286 reviews

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Rated 5 out of 5 stars

Reliable Company

Have been using Premier Heating for many years both for installation of new boiler and servicing. Very pleased with the conscientious approach Graham always adopts in servicing the boiler.

September 5, 2018
Unprompted review
Rated 1 out of 5 stars

I have used this company for many…

I have used this company for many years. However they failed to identify a fault and subsequently took a very stroppy line regarding the the extra costs they generated.

I will not use them in future and will urge my friends and associated not to ever use them in the future.

I carefully read all the correspondence and am in no doubt you let us down. As you seek to justify it no with no hint of an apology I will be seeking out other sites where I can outline my disappointment with your performance and expertise

September 4, 2018
Unprompted review
Premier Heating Surrey Ltd logo

Reply from Premier Heating Surrey Ltd

Thank you for your review, I feel you have misunderstood the communication in our letter which explained what works and costs were necessary to resolve your problem.
We are sorry to hear you will not be using our services again as we try very hard to offer an excellent service, as can be seen by other reviews.

Rated 5 out of 5 stars

Annual Boiler Service

Craig was very thorough. As well as asking if we had had any problems over the last year, he showed us the corroded fragments collected by the magnet from inside the radiators. I shall be seeking to lag the outside condensation pipe (which froze during the 'Beast from the East') with the materials he suggested I buy from a plumbers merchant.

August 22, 2018
Unprompted review
Rated 5 out of 5 stars

Reliable & professional

As a landlord of several properties it is important to have tradesmen that you can rely on to deal with inspections and repairs promptly and engage with the tenant. I have been dealing with Premier Heating for many years and have no hesitation in recommending them to friends and family

August 22, 2018
Unprompted review

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