Premier Solicitors Reviews 

722
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 264 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, polite, and quick to answer questions throughout the entire process. People also appreciate the smooth user experience, noting that paperwork and complex procedures are handled efficiently from start to finish. Reviewers often mention the clear guidance provided during important milestones like buying a home. Some reviewers were not happy with the overall service, reporting severe communication breakdowns and frustrating long delays. Consumers also mentioned ongoing difficulties in reaching handlers for timely responses and encountering errors in documents that caused unnecessary stress.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising their professionalism, helpfulness, and clear... See more

Service

Reviewers highlight positive aspects of service, noting that the overall process is efficient and... See more

Customer service

Customers had positive experiences with customer service, noting that team members were consistently... See more

Response time

Customers consistently note positive experiences with response time, highlighting prompt replies and thorough... See more

User experience

Consumers find user experience to be positive, describing the overall process as smooth, seamless, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Last year I was £530.00 cheated by Phil Pichard of Future Estate Planning Ltd, Worcester for my learning disabilities son Court of Protection. So contacted Premier Solicitor and believe me Mrs Rache... See more

Company replied

Rated 5 out of 5 stars

Gary Lee at Premier Solicitors provided outstanding advice and representation. His strategy was sharp, his communication was clear, and his work was thorough from start to finish. What stood out most... See more

Company replied

Rated 5 out of 5 stars

We were very pleased with the support we received from Matt and Gayan at Premier Solicitors. They helped us complete a purchase of an auction property within 25 days of instruction and the whole proce... See more

Company replied

Rated 5 out of 5 stars

Myself and Fiancé were both happy and pleased with Premier Solicitors. We would like to send our gratitude to Millie Connolly, who has been efficient with the whole process of buying our first house.... See more

Company replied


Company details

  1. Law Firm
  2. Legal Services

Information provided by various external sources

Proud to offer competitive fixed fees across our company / commercial and private client departments. Tel: 01234 358080 info@premiersolicitors.co.uk


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

722 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 78% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(722)

241 reviews in the last 12 months

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Rated 5 out of 5 stars

Many Thanks for Premier Solicitors for…

Many Thanks for Premier Solicitors for their excellent help and guidance throughout the entire process of purchasing our first property.
Best regards
Katarzyna Konik

February 13, 2026
Unprompted review
Premier Solicitors logo

Reply from Premier Solicitors

Dear Katarzyna Konik,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Premier Solicitors- great choice

Premier Solicitors were used following the death of my uncle to settle the IHT and apply for probate. They made the whole process so easy and stress free. A very professional service.

February 12, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Lloyd Diwell,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 4 out of 5 stars

Estate Administration

Thank you Tina Price-Johnson for all your work with administering the estate of my late friend. A complex task, but completed in a most professional manner and made my life a lot easier.

February 12, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Steve,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Exceptional Employment Law Support

I cannot thank Gary Lee at Premier Solicitors enough for his support and expertise. From the outset, Gary was clear, strategic, and incredibly thorough, guiding me through a very stressful employment matter with professionalism and empathy.

Gary demonstrated an excellent understanding of employment law, communicated clearly at every stage, and always made sure my best interests were protected. His determination and attention to detail ultimately led to a strong and positive outcome, and I felt fully supported throughout the entire process.

I genuinely felt listened to and reassured, which made a huge difference during a difficult time. I would not hesitate to recommend Premier Solicitors, and in particular Gary Lee, to anyone needing employment law advice.

Thank you again for everything.

February 11, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Leetz,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Settlement case managed excellently

I would like to commend the services of Mr Gary Lee Partner and Head of Employment at Premier Solicitors, who helped me with his thorough advice with successfully closing a settlement case. Gary has tremendous knowledge in employment law and he shows genuine care when approaching a case. He took time to explain all aspects and guided me for reaching a better outcome. Gary`s friendly communication style is much appreciated and I have no hesitation to recommend his legal services to anyone facing complex employment cases, let it be HR professionals who manage such cases or employees who need advice and guidance before reaching an agreement.

December 5, 2025
Unprompted review
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Reply from Premier Solicitors

Dear Peter,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Fantastic work

Fantastic work, Jayleigh has been very responsive, dedicated and competent at every step of our new home purchase. We heard very mixed stories about solicitors in this country, but our part of the chain has been handled flawlessly and Jayleigh has chased other parts of the chain when they were falling behind. We will definitely recommend her to our friends and colleagues.

February 6, 2026
Unprompted review
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Reply from Premier Solicitors

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 4 out of 5 stars

Generally very efficient. No extra (hidden) costs

The solicitor with whom I corresponded the most was generally very helpful. There were periods when I was unaware of what progress had been made but she responded quite quickly to my email and reassured me that all was proceeding as it should. The time frame to complete the whole process was longer than i had been originally advised but this was due to factors beyond the control of Premier Solicitors.

January 23, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Jennie E,

Thank you for taking the time to share your positive experience with Premier Solicitors. If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

I had an excellent experience with this…

I had an excellent experience with this firm throughout my mortgage process. This is the 2nd mortgage that the firm supported me with. From start to finish, the team was professional, responsive, and very thorough. They kept me informed at every stage, explained everything clearly, and handled the process efficiently, which made what can often be a stressful experience feel smooth and well managed.

I truly appreciated their attention to detail, clear communication, and commitment to seeing the transaction completed on time. I would confidently recommend this firm to anyone looking for reliable and professional conveyancing services.

January 13, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Babasola Shonibare,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 1 out of 5 stars

Awful, unprofessional, endless errors

Would have rated a zero if this was an option. Would advise anyone going through probate and needing help guidance to look anywhere else but here. Endless mistakes, forms completed incorrectly no updates or acknowledgment from seniors when they place junior solicitors on matters that are important but happy to charge and take your money before things are completed. We have found premier solicitors to of made what has and is a difficult time for our family losing our dad/husband even harder. You can’t trust the work being done as they can’t even spell names correctly or complete land registry documents correctly. Absolute joke! Awful experience that is sadly still ongoing nearly 2 and a half years later. If you want support and accuracy and trust that matters are handled correctly and with care these aren’t the right stop for you.

February 2, 2026
Unprompted review
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Reply from Premier Solicitors

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and would like to address your concerns directly. Our goal is always to provide the best possible service, and we regret that we fell short in this instance.

I have sent a request for further information so we may investigate the matter further. Could you please contact us at complaints@premiersolicitors.co.uk or provide further details so we can understand the situation better and work towards a solution?

We truly value your input and hope to make things right.

Kind regards,

Premier Solicitors

Rated 5 out of 5 stars

First buyer review

Premier Solicitors assisted my partner and I with our first property purchase. Our broker recommended their service and as first time buyers, it was really important to choose solicitors that we can trust and will look after us during this process.

Harpreet and Neelam are a great team. During this process, they were quick to respond to any queries, they informed us every step of the way, they were very organised and made the whole process easy and smooth for us who are on this journey for the first time. I highly recommend their service if you are looking for solicitors to assist you in your house purchase. Harpreet and Neelam are reliable and trustworthy professionals.

January 23, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Geralyn Samia,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Rachel K was excellent throughout…

Rachel K was excellent throughout the whole process of applying for Deputyship for our daughter. Her knowledge and compassion was second to none. I would not hesitate to recommend her to anyone. Once again thank you.

January 30, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Julie,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Excellent Experience

Jayleigh was my caseworker at Premier Solicitors, supporting me through my first house purchase — and she was absolutely amazing. She kept me consistently updated on progress, worked tirelessly to protect my interests, and pushed back firmly when the sellers’ solicitors tried to rush things through and overlook important issues. Thanks to her dedication and professionalism, the whole process felt much smoother than I ever expected. I’d go back to Jayleigh in a heartbeat for any future property purchase.

January 23, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Natalie,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Legal Employment Council Experts

Easily the best decision I have made in my career. Getting the right legal council! Gary Lee is a top tier individual who has supported me in one of my darkest seasons!

I highly recommend their Premier solicitors, they know the law and they get things done!

I was just about to call it in and then Gary really put a battery in my back and reminded me of my rights In the matter. I ended up in the best position possible and moving on to bigger and better things.

Thank you Gary and thank you to the team!

January 28, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Pierre Howell,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Great service

Attention and expediency shown to my case

January 28, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Ian Loveday,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Amazing Professional Service from Harpreet and Neelam

We’re incredibly grateful to Harpreet and Neelam for guiding us through our this journey. From start to finish, they made everything feel smooth and manageable. They kept us updated at every step, answered our questions with real patience and clarity, and were always so approachable whenever we needed reassurance.

Their support meant a lot to us, especially during moments when we weren’t sure what to expect. We genuinely felt looked after throughout the whole process.

If we ever need legal help again, Harpreet and Neelam will be the first people we turn to.

January 16, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Gaulochan Shah,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Excellent Service from Premier Solicitors

I had an excellent experience with Premier Solicitors, and I cannot recommend them highly enough. My solicitor, Jayleigh, was outstanding throughout the entire process.

Despite delays caused by other parties, particularly the management company, Jayleigh was proactive, persistent, and incredibly efficient. She chased matters daily, kept me fully informed, and worked tirelessly to keep everything moving forward. Her dedication and attention to detail made a significant difference and helped speed up what could otherwise have been a very frustrating process.

Thanks to Jayleigh’s professionalism and commitment, the transaction was handled smoothly and efficiently. An excellent service from start to finish highly recommended.

January 23, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Dashan Peiris,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Absolutely fabulous service Ryan

Absolutely fabulous service Ryan. Whole transaction was dealt with smoothly. Ryan was knowledgeable about all aspects required and kept me updated at all stages. I can’t thank Ryan enough.

January 22, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Sam Cox,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 1 out of 5 stars

Unprofessional

Kyle does not respond to emails or requests to call back for weeks, then blames you. Thoroughly unprofessional.

January 22, 2026
Unprompted review
Premier Solicitors logo

Reply from Premier Solicitors

Dear Andy Leitch

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and would like to address your concerns directly. Our goal is always to provide the best possible service, and we regret that we fell short in this instance.

I have sent a request for further information so we may investigate the matter further. Could you please contact us at complaints@premiersolicitors.co.uk or provide further details so we can understand the situation better and work towards a solution?

We truly value your input and hope to make things right.

Kind regards,

Premier Solicitors

Rated 5 out of 5 stars

Great help with selling a commercial

Matt, Kiyara and the whole team were outstanding. They assisted with a commercial property sale that was quite complex, with lots of delays on the other (buyer’s) side. They really helped keep an open line of communication, were personable and great to work with. Couldn’t recommend them enough!

January 7, 2026
Unprompted review
Premier Solicitors logo

Reply from Premier Solicitors

Dear ST,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

10/10 service from premier solicitors (employment law)

This is the second time I have used Premier Solicitors for matters relating to employment and once again I received a 5 star service from Gary Lee. Gary ensured my matter was dealt with professionally and thoroughly. Gary is extremely knowledgeable and always delivers a 10/10 service and I wouldn't use anyone else in matters relating to employment law.

January 13, 2026
Unprompted review
Premier Solicitors logo

Reply from Premier Solicitors

Dear M.G

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

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