PremiumPress Reviews 413

Revised - long term update. I've been using a premium press theme for a while now and I really do believe the team have gone above and beyond with their support.

I look forward to my continued use and recommend the themes to anyone looking to start their own website.

Love it and will be back to purchase every other theme!

Not only are they great themes, but the support was amazing, all sorted for me in a day and it was the weekend, top marks PremiumPress

All stars for this service. The product itself is a high quality product. The support team is great and very patient. I highly recommend Premiumpress and will definitely work with them again!

Nothing but good words for this company, prompt support and great themes.

Im new to WordPress so getting started was a little tricky, I found the install video very helpful and managed to get everything setup.

The next step was updating my design which took a little getting used to. Once again the video tutorials were great and with extra help from Mark and Marie I got my design the way I wanted.

Overall I am very happy with my purchase and will recommend them to my friends.

I am always amazed at how responsive support is and how quickly they respond.
I use Premuimpress in a Japanese environment and I think it is a great product, simple and easy to understand. I look forward to every version upgrade.

I could review them with full 5 stars. They helpfull, fast end efficient, and always answer of questions. Never had bad expirience with this Support.

Amazing Support! They answered all my questions and helped me correct my mistakes. They are fast and helpful. Thank you very much.

Excellent customer support! Very responsive and helpful. Highly recommended!

The problems that I had of the Theme are finally solved thanks to the Support team. This Theme is really complete and useful if you want to create a specific website like the options they have. There are still some issues that are not completely fixed or well configured but in general is really good!

I am happy with the theme (dating theme) and the support from Mark. Thank you!
Jacqueline / Buddyklub.nl

He solved my problem until late. I really appreciate it. Mark is a great staff. We will continue to purchase this system in the future.

I had a huge paypay issue. And he solved the problem in 1,2,3,4. done! Thanks for your patience and professional skills!

Je me suis sans doute laissé un peu abuser par tous les avis dithyrambiques sur le sujet, cependant, le résultat est extrêmement décevant.

J'ai acheté le thème "Dating Theme" de Premium Press. En apparence il semble faire son travail, mais ce n'est pas le cas. Je n'ai pas pu dénombrer tous les problèmes rencontrés tellement ils sont nombreux et je ne parle pas des beugues de mise en page, de version mobile, de factures impayées qui sont en fait payées, de champs vides non résolus, etc. Si vous ne touchez à rien, le site doit certainement marcher, mais la plupart des customisations que j'ai dû faire pour mes propres besoins ont en fait montré à quel point le thème est extrêmement mal conçu et fragile.

L'assistance a été rapide et courtoise, mais ça ne contrebalance pas du tout le fait que le thème est à moitié cassé. À tel point que je cherche actuellement à le remplacer (pour un thème payant, c'est ridicule d'être aussi peu professionnel).

J'ajoute qu'une mise à jour faite de manière machinale dans l'admin de WordPress vous bloque l'entièreté de votre espace administrateur si vous êtes hors de la période premium et ce, sans aucun avertissement.

> Answer to the comment below:

You don't understand French but you can use DeepL or Google Translate to get a more than correct translation, so I guess you're pretending not to understand. Let me be clearer: the theme I used had many bugs, not just a few, I had dozens of them, including during the premium period (which I didn't renew, obviously). I did my best to fix them through the support, but at some point, it's useless to insist when every time I touch an option I run into problems. Among the bugs: messed up header layout, subscription deletion after a few minutes for no reason, a message saying there are unpaid invoices when this is not the case, navigation problems on the mobile version, automatic redirections that persist when they don't need to (a member who ends up on the subscription page, able to choose a lower subscription by mistake for instance), wrong visual integration of a subscription option, etc.

I'm not here to teach you your job, so I'm going to use something else.

PremiumPress has one of the best customer services and themes products. Mark helped me a lot to navigate the installation and set up.

Hello,

I purchased the theme on the Black Friday deal & today when I login in to download the theme to build my website they limit the download file only 2 times & both times the file failed to download. now iám not able to download the theme file. the time they sell they said you can install it on all of your websites (unlimited) now they limit to download only 2 times. also, they ask you to your website personal info if we create the ticket such as admin username & password. why we share our login details with you. I have never seen such limits on the internet. they even don't follow their terms & conditions. Even they don't have a changelog on their website when we ask them on live chat to ask about the changelog they said to see the changelog you need to download the theme file & they limit it to only 2 times. they are cheaters. It scam don't buy from premiumpress.com

So you banned my account for asking for the service which I paid for. You are describing your premium clients to abusers even without a single website installation. Buyer be aware its a scam they are full of scammers. I will open a paypal dispute.

Reply i get from Mark Fail
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Many thanks for your email,

Im sorry but leaving bad reviews is not a nice way to ask for support.

Please remove your awful review and we'll look at your account.
======================

So saying your premium clients to abusers/piracy users is a nice way for you?

I will not delete/remove the review until I get my account/service back without any limit which I paid for.

Update
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So you are now mailing me from proton mail instead of your official email address. You guys asking me for my passport to activate my account & you the "mike" using proton mail to contact me & hiding your identity. Its suspicious. Totally scammers.

I first bought this theme back in 2013 and after years of it gathering dust I decided to reuse it this week. Oh wow has it come on a long way! All the things that had stopped me using it are now features and I can't wait to get started with it. The layout of the admin is easier too. I had an issue with installation and my message was responded to quickly. The problem was fixed so promptly. The only thing I wish they did (but probably isn't even possible) is a theme that blended some of the themes. I tried doing a multisite years ago but it meant they had to go from section to section to see the listings for each theme. I certainly recommend premiumpress 😊

I wanna thank the premium press for all ways adding new features. I especially wanna thank again to Mark he helps to me all ways when I need any assistance.

Very goog theme, dating theme