Prestige Plumbers Reviews 

35
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

Jamie did a superb job fixing the problems we had in the kitchen and bathroom. Arrived promptly, and was very clean and tidy. Nothing was too much trouble, and I wouldn't hesitate to recommend this fi... See more

Rated 1 out of 5 stars

Scott Allen. Cheated my 86-year-old mother out of £500 that wasn’t needed so we asked for a refund three months later still waiting not answering emails calls my mother sent a letter to the address he... See more

Rated 5 out of 5 stars

Fantastic service once again I have used this co many times and they always do exactly what they promise Jamie arrived first thing having spent time investigating our problem and speaking with... See more

Rated 1 out of 5 stars

Same thing happened to me. The plumber came, was here for 15 mins used no tools - told me I had a leak. Which surprisingly - I was aware of, it’s why I called them. Then he told me with confiden... See more

Company details

  1. Plumber

Written by the company

We Provide Home Emergency Plumbing Services in Southampton, Portsmouth and surrounding areas. • No call out fee • Senior citizen discount • Same day service Give us a call today and find out how we can help you: 0800 0886 417


Contact info

3.1

Average

TrustScore 3 out of 5

35 reviews

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No recent history of asking for reviews

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3.1

All reviews

(35)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

WRONG COMPANY!

Guys before you go any further give this guy a break! The company you’re all leaving bad reviews for is a different prestige plumbers, I’ve had no dealings with this prestige plumbing but it only takes 5 minutes to do your homework, I’ve just been done out of £480 by Scott Allen and as a tradie myself I’m gutted I didn’t do my checks first. But ffs do ya homework before you leave bad reviews and ruin a man’s reputation!

November 1, 2024
Unprompted review
Rated 1 out of 5 stars

Scott Allen is an absolute fraud!

Scott Allen is an absolute fraud! Charged for the boiler supply & fit, never showed up, provided fake address and refused to refund the money.
Ignores all messages, then all of a sudden contacts me to ask to remove a review and promises to repay the money. So I did, just to wait for a further 6 month - still no money, just empty promises. Reported this to the Police. Disgusting operation, going to Small Claims Court with it now.
Please be aware that there's a company in South Hampton with a similar name that has nothing to do with Scott as far as my knowledge goes. This group is based in Ickenham / Uxbridge and should be avoided at all costs!

October 22, 2023
Unprompted review
Rated 1 out of 5 stars

Prestige Plumbers of Ickenham/Uxbridge/Ruislip

Prestige Plumbers of Ickenham/Uxbridge/Ruislip

Mr. Scott Allen is a fraudulent and dishonest individual who is NOT a qualified plumber. He is a qualified crook and first rate liar. Do NOT do any business with him unless you want to be ripped off. He has taken a deposit of £1226 from me and has not returned it to me despite empty promises to do so. He is acting dishonestly and told me to sue him and that he will make it as difficult as possible for me to get my money back.
His business bank account has no money at all and he is definitely suffering money problems. He has no morals whilst deliberately ripping people off. He will suffer the consequence of his dishonesty and fraud.

Stay well away from Scott Allen and Prestige Plumbers of Ickenham/Uxbridge/Ruislip

July 3, 2024
Unprompted review
Prestige Plumbers logo

Reply from Prestige Plumbers

Yet again a fake review for Prestige Plumbers Portsmouth we have absolutely no affiliation to Scott Allen of Ruslip also calling himself Prestige Plumbers, Trustpilot are just not interested in looking into this either, it is now with ombudsman.
THIS IS NOT PRESTIGE PLUMBERS PORTSMOUTH

Rated 1 out of 5 stars

Don't bother

We employed this company to instal a new boiler. Many weeks later boiler still not delivered or installed and although refund offered never processed. Don't waste your time or money.

December 20, 2023
Unprompted review
Prestige Plumbers logo

Reply from Prestige Plumbers

Thank you for taking the time to leave a review. Unfortunately on this occasion I believe you may have chosen the wrong company to leave a review. At Prestige Plumbers we are not a registered gas safe company and so, would not offer a boiler installation service. I strongly suspect you have meant to review a company of a similar name operating in the area. Please can you check the company you have used and possibly remove this review as it is not posted to the correct company. We are based in Fareham Hampshire.

Rated 1 out of 5 stars

A job given on 16/02/2023 which did not…

A job given on 16/02/2023 which did not take place. Cancelled it and requested a refund. Super running after my refund! Excuses after excuses and policy procedures excuses as if I am a illiterate. Scott lost a renowned lawyer’s business and further recommendations. The company doesn’t like returning refunds if there is a cancellation. Not a good recommendation.

June 10, 2023
Unprompted review
Prestige Plumbers logo

Reply from Prestige Plumbers

Thank you for your review. Unfortunately this time I believe you have contacted the wrong company. We do not have anyone that works for us called Scott. Please check you are contacting the correct company.

Rated 1 out of 5 stars

Avoid Poor Business

Scott Allen person who let me down
I paid deposit £318 for spare part for my Baxy boiler I was told order will get up to 10 day but We did wait 5 weeks and that was in November our house without heating and hot water,and they never notice me about delayed I did cancel my order but we did not get your deposit back. I did ask a couple of time when can I get my refund, I got excuses,so be careful with this company.

May 27, 2023
Unprompted review
Prestige Plumbers logo

Reply from Prestige Plumbers

Thank you for your review. Unfortunately this time I believe you have contacted the wrong company. We do not have anyone that works for us called Scott. Please check you are contacting the correct company.

Rated 5 out of 5 stars

Harry

Harry the plumber came to install our new Virgin water supply. He went above and beyond what I expected and even helped me by moving the water softener. Thank you so much.

October 7, 2022
Unprompted review
Rated 1 out of 5 stars

Disappointed. Heating no better. No response. No warranty.

They recommended a replacement central heating pump, water tank, radiator values and a power flush. The work appears to have been well done, but the central heating is no more effective or efficient than before. Indeed, most radiators are still cold at the bottom, which was exactly what the power flush was supposed to resolve. We also have huge amounts of air in the system and are having to bleed the radiators daily. I was chased mercilessly for payment, but when I tried to raise these concerns with them they have not responded to any texts or voice-mails. There appears to be no warranty associated with their work. Really disappointed.

March 21, 2022
Unprompted review
Prestige Plumbers logo

Reply from Prestige Plumbers

WRONG COMPANY

Rated 5 out of 5 stars

Good plumbers

I have used Prestige Plumbers on various occasions and found them very efficient reasonable and reliable. I do recommend them to friends and family

February 17, 2022
Unprompted review
Rated 5 out of 5 stars

Professional and reliable

Used these guys recently to fix an issue with our boiler not working. This involved a number of things to fix and replace which they did very well. Definitely will use again.

May 20, 2021
Unprompted review
Rated 5 out of 5 stars

A plumber you will recommend!

We have used this fantastic plumbing company for over 2 years. They know exactly what they are doing, give advice, explain what needs to be done and are transparent about all costs. Their quote is free, you only pay if you ask them to do the job. I had a friend who needed a plumber and I had no reservations in instantly recommending this company, she was so happy with the work carried out too.

March 13, 2021
Unprompted review
Rated 5 out of 5 stars

Plumber highly recommended

Plumber visited today to replace a leaking kitchen tap, with awkward access behind a ceramic butler type sink. Booking made by phone and he rang 15 minutes before the booked time to confirm. Excellent service, very polite, no mess. Highly recommended.

January 29, 2021
Unprompted review

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