Prestige Bathrooms UK 

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Rated 1 out of 5 stars

Utter rubbish. Order off £100. Expected me to take a day off for delivery. Customer services expected to travel a round trip of 30 miles to pick it up and I’llm in a wheel chair. Rubbish.

Rated 1 out of 5 stars

We're in desperate need of a new bathroom in to our new house as the old was non functional, one has been taken out and we don't currently have a bathroom. We tried the website for this company and it... See more

Rated 3 out of 5 stars

I bought the the three door mirrored bathroom vanity cabinet. The mirrors had been stuck on the wooden door off centre which left no room for door adjustment also the ad does not tell you that the i... See more

Company replied

Rated 1 out of 5 stars

Bought a soft close toilet seat in 2012. came to (finally!) fit it & the rear bracket was like a crispbread - completely embrittled. Broke into pieces as I dusted it off. Stored at the back of the bat... See more

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(58)

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Rated 5 out of 5 stars

If only all customer service was this good!

Quality item at a good price.very fast delivery,in person, by Stuart as the item was delivered to his depot instead of my house.He put it straight in his motor and travelled twenty miles to get it to me fast.Superb,would highly recommend this seller.Stuart,you're a star.Many Thanks.
Ken Wright,Bedford.

October 23, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service with the best prices

I have seen products of Prestige Bathrooms on ebay and contact them directly to place my order. Stuart were extremely helpful and gave me the best advice and service I could ever wanted. I will defnitely recommend them for all your bathroom needs!

October 17, 2012
Unprompted review
Rated 5 out of 5 stars

spot on!

excellent pre sale advice and shower trays delivered within 2 days

October 2, 2012
Unprompted review
Rated 3 out of 5 stars

Lack of quality control

I bought the the three door mirrored bathroom vanity cabinet.
The mirrors had been stuck on the wooden door off centre which left no room for door adjustment also the ad does not tell you that the internal shelf depth is a bare 70mm wide, not enough to house most bottles. On the good side the packaging and speed of delivery was first class.

September 17, 2012
Unprompted review
Prestige Bathrooms UK logo

Reply from Prestige Bathrooms UK

Sorry to receive your unhappy feedback regards to the bathroom cabinet you purchased from us. I have checked our records and notice that you have not contacted us before regards to the issues your having. We do our best here at Prestige Bathrooms UK that every one of our customers are 100% happy. I have today passed your comments regards to the mirror and shelf size to the supplier. If you would like to discuss this in more detail please feel free to contact us.
Many thanks
Prestige Bathrooms UK

Rated 5 out of 5 stars

Super-fast next day delivery, just as I needed

I was getting a new bathroom suite installed when the plumber told me that the new toilet cistern was broken and couldn't be fitted, so I needed a replacement fast. Prestige Bathrooms got the new one out to me the next day. Couldn't ask for more.

September 10, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I spoke to Stuart at Prestige at 1pm and ordered a new shower. At 10am the next day it arrived. I was amazed. Thank you for your brilliant service.

August 1, 2012
Unprompted review
Rated 5 out of 5 stars

Outstanding

in a mess because our supplier had let us down. So we tried
Prestige and Stuart was really helpful.He sorted it immediately
and we got our shower tray on time and with free delivery,
which meant that the total price was actually lower than my original order. fantastic.


Baz Perkins of Bromsgrove.

July 25, 2012
Unprompted review
Rated 5 out of 5 stars

Fast Speedy and reliable

The wrong product was delivered and after a phone call the matter was resolved and the correct item delivered at no extra cost. I found this company to be reliable and friendly.

July 4, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent, Great communication

I needed to replacea shower valve that had precise dimensions. I emailed these to the customer service dept and got a reply with the links I needed. This enabled me to find and order the product I needed. Thsi was delivered ahead of schedule. There was a need to return this due to my error and this again was hassle free.
I would highly recommend.

June 29, 2012
Unprompted review
Rated 5 out of 5 stars

Perfect

We shopped around a few days but in the end kept coming back to Prestige Bathrooms UK, They were the cheapest around and shower was with me with in a few days, will be back!!

March 10, 2012
Unprompted review
Rated 5 out of 5 stars

I judge customer service by response when something goes wrong, on this occassion I was pleased.

I ordered a shower on line so was apprehensive to say the least, anyway I ordered it and got a date for delivery of the following tuesday, weekend came I decided to rip out my current shower ready to install the new one the following weekend, Tuesday came my wife phoned me at work to say I had a call to say the shower had been damaged by the haulage company, oh dear!!
phoned Wednesday, told them my predicament, Friday I had another shower, and not only another shower but a better one. thanks

March 8, 2012
Unprompted review
Rated 5 out of 5 stars

Rare but welcome personal service!

Within a very short time after placing my order I received a call to update me with the purchase and likely delivery date. Item delivered as promised, very well packed and now gracing my new entrance hall wall :)

March 8, 2012
Unprompted review

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