STAY AS FAR AWAY FROM THIS COMPANY AS POSSIBLE. Their items are made of cheap metal and the melds are not made properly. This metal bends like a straw. Didnt know you needed to disassemble this canopy... See more
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Dining table and bed had to be replaced twice, chest of drawers had to be replaced three times. The faults in the furniture are obviously as a result of furniture manufactured in a hot environment? (F... See more
Repeatedly promised delivery timetables which were not met. Never got in touch with me proactively, so I had to chase him every time. When the desk arrived it wasn't the correct finish, and was reall... See more
DO NOT ORDER FROM THIS DISGRACEFUL COMPANY! I ordered a dining table on 10th August for £1300 it was supposed to arrive within 2 week period. Won't answer my calls it goes to Tesco mobile answer phone... See more
Company details
Information provided by various external sources
Prestige Furniture is a family-run business with a huge showroom located just off the main A38 at Heathfield, Newton Abbot, halfway between Exeter and Plymouth in Devon. From tables, beds, bookcases, wardrobes, storage units, desks, racks, rails and shelves in a variety of styles, we offer quality furniture for every room in the home and the office at affordable prices.
Contact info
Battle Road, Heathfield, TQ2 7FP, Newton Abbot
- 01626 830707
- web@prestigefurniture.co.uk
- www.prestigefurniture.co.uk
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Hasn’t replied to negative reviews
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Haven't got a bad word to say!
After I had been let down badly by a major on-line retailer, I received excellent and very friendly service from the minute I stepped into Prestige. I was allowed to spend as much time as I wanted looking at different items without being hassled, but was given clear professional advice and help when I asked for it. It is a distinct advantage being able to go and see the items in stock and assess the quality and appearance. The top of the range delivery service was very good and worth paying the extra for. I have already recommended Prestige to several people, who have all commented very positively on the quality of the furniture. I wouldn't hesitate to go there again, wish I had found Prestige in the first place!
Great ex display sofa
Purchased ex display sofa and am very pleased with same. Delivery company were so good we booked them for our house move!
Excellent service with a high quality …
Excellent service with a high quality product and very helpful staff
Top furniture buying experience.
Top quality furniture. Great service. Great price. Bought some bedroom furniture from Prestige. The helpful salesman pointed me in the right direction and I found some lovely cabinets and a wardrobe that suited my needs perfectly. Beautiful painted oak with with natural wooden top. Have also bought a dining table and TV cabinet from here in the past. Always had first class service from walking in the door to receiving delivery. I will always start my search for furniture at Prestige. By the way, the prices are also really good!
Bought multiple times from Prestige
Bought multiple times from Prestige - good service and furniture still going strong today.
We bought quite a few items at Prestige …
We bought quite a few items at Prestige and took a lot of time deciding on which were the best sofas, colour schemes, etc. Throughout the whole ordering process we had Philip's full support, advice and infinite patience!
The customer support after sales, during the whole delivery and exchange of one item, which had a small problem, was absolutely spot on.
We are very grateful for all the help and support given us.
A few problems that got sorted
We opted to have the furniture put together by the delivery team. All went well but the table was a new design and we did have a few goes to make the middle work. Had to go back to Newton Abbot for a demonstration.
The glass top coffee table had some black marks on it. Someone from the office came out and agreed with us. So we can keep damaged one until new one arrives.
Dining table and bed had to be replaced …
Dining table and bed had to be replaced twice, chest of drawers had to be replaced three times. The faults in the furniture are obviously as a result of furniture manufactured in a hot environment? (Far East) Could not fault the quality of the packaging but would question why the faulty goods were packaged? QA control?
Would be 5 Stars but I ordered over a …
Would be 5 Stars but I ordered over a £1000 worth of goods, which enabled free delivery. One item was out of stock and was delivered later for which I was charged £25. A bit mean.........
Lovely peice of furniture
Lovely peice of furniture, ease of purchase, staff members were very helpful and pleasant.
Great choice
Great choice, attractive prices & helpful advice. Arrival of furniture within time frame & swiftly delivered.
Absolutely excellent !!!!
The service I received was very good …
The service I received was very good and helpful.
Excellent
Excellent. Staff very helpful and friendly, they let you know they are there to help but do not pester. We had a problem with our order but the staff put it right straight away with no quibbling. We have no hesitation in recommending Prestige, and have/will continue to use them in the future.
The service in the shop was very good …
The service in the shop was very good but the delivery service was not impressive, with us being told when we purchased the bed that delivery could be in an evening or Saturday but when delivery man called to arrange it was first thing on a week day only. However, it turned out that prestige first thing was more like 10 am, and they're only 2 miles down the road, then they forgot to leave all the pieces and my husband had to take time off to take delivery at about 2pm. When trying to assemble the bed we discovered the holes hadn't been lined up correctly, we contacted the shop and we were told the person who deals with this type of problem was on holiday, we ended up fixing it ourselves. Very disappointed with after service and it has put me off buying anything from Prestige again.
highly recommended
I had some problems with my delivery address after ordering my bed and Prestige (Dan) were really helpful and patient which alleviated a lot of my stress over the situation. There were no pushy sales or after sales tactics and I am very grateful. I would not hesitate to recommend Prestige as it has that personal touch so missing in some of the "chains". If I can also mention the delivery partner next door to Prestige was also excellent. All round great products, great service and a job well done thank you. I'll be back!
Helpful and efficient
Helpful and efficient, and I appreciated the range of furniture on offer, enabling me to select the right sort and size.
Delayed delivery/ completely forgot our …
Delayed delivery/ completely forgot our delivery, we had to call to find out about the furniture and it was late by a week!!
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