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Rated 1 out of 5 stars

DO. NOT. BUY. MULTIPLE. COLOR. PALETTES!!!! It’s a HUGE ripoff 😢 I am new to water coloring, and trapped at home for six weeks already from a bad car accident, and a broken sternum and ribs… My new... See more

Rated 5 out of 5 stars

I ordered online Paid a week later received a email informing me that my order had shipped then several days later I recieved another email stating that order was back ordered. now I recieved this m... See more

Company replied

Rated 5 out of 5 stars

I ordered the 18 color Nomad Portable Watercolor set. It arrived within a week. The color pots are very dense and have lots of paint in them. The water pen brush works perfectly and delivers unexpec... See more

Company replied

Rated 1 out of 5 stars

I am only giving one star because there is nothing lower. Their only strong point is rapid shipment for a very disappointing product. Simply put, their metallic markers have neither shine nor shimmer.... See more

Company replied

Company details

  1. Art Supply Store
  2. Craft Store
  3. Paint Store
  4. Pen Store

About Prestigify

Written by the company

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We are a boutique brand of art supplies with a small, curated range. We have a particular passion for watercolors, though we love any tool that allows you to create beautiful things. We also supply a few other select boutique brands that we think are delightful.

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3.3

Average

TrustScore 3.5 out of 5

195 reviews

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Rated 1 out of 5 stars

My daughter had a journal from this…

My daughter had a journal from this website on her birthday list - ordered 3 weeks ahead of said birthday, now a month AFTER her birthday journal is yet to be received. Tracking was only provided upon demand and stopped abruptly with item landing in US more than 2 weeks ago - still has not been delivered.

July 17, 2020
Unprompted review
Prestigify logo

Reply from Prestigify

Hi there,

Thank you for the valuable feedback. We're very sorry for the delivery delay. I full refund has been sent to compensate for the wait.

In the months since your order we've fixed older logistical issues so all customers now get their packages in 2-5 days.

Please feel free to ask more questions at contact@prestigify.com

Best Regards,
Prestigfiy Customer Care

Rated 1 out of 5 stars

All items NOT delivered

I am happy with the items I received, but I did not receive three of the items I paid for. A sketchbook that was almost $50, my daughter’s coloring book and metallic markers.

July 16, 2020
Unprompted review
Prestigify logo

Reply from Prestigify

Hi Alexandria,

Thank you for bringing our attention to this issue.

We have provided a refund to compensate for the items that have not yet been delivered.

We apologize for the delayed delivery. The global COVID-19 situation has negatively impacted global shipping networks. We really wish we could have given you faster delivery.

Best Regards,
Prestigify Customer Care

Rated 3 out of 5 stars

The tracking is really poor after I…

The tracking is really poor after I purchase the material

July 16, 2020
Unprompted review
Prestigify logo

Reply from Prestigify

Hi Sreeja,

Thank you for the valuable feedback. We're very sorry for the delivery delay.

In the months since your order we've fixed older logistical issues so all customers now get their packages in 2-5 days. All of our products are now stored and sent from Cranbury, NJ.

Please feel free to ask more questions at contact@prestigify.com

Best Regards,
Prestigfiy Customer Care

Rated 4 out of 5 stars

Love the products

I absolutely love the gold, gem and pearl pack. They blend well and dry beautifully. Tracking link didn't work but package showed up without much waiting. Would buy from them again.

July 15, 2020
Unprompted review
Rated 5 out of 5 stars

Great watercolours

I was worried that my purchase would not make it to France. I was wrong it arrived and I absolutely love the set of paints I bought. They are the metallic colours. They work really well and look great.

July 15, 2020
Unprompted review
Rated 1 out of 5 stars

Wish I had read this before I ordered…

Wish I had read this before I ordered from them. I ordered mid April and it’s mid July and I haven’t had any responses from customer service. Tracking number shows it landed in Canada in May but that’s it. Don’t buy from them.

Follow up: so now through this review they are asking for info but I already finally received an email saying they would get back to me as soon as they have an update, 5 days ago.

July 21 2020 update: received my package yesterday. It’s what it claims to be. Not sure it’s worth the hassle, no customer service or delay.

July 15, 2020
Unprompted review
Prestigify logo

Reply from Prestigify

Hi there,

Thank you for bringing this issue to our attention.

We can see that your package has now been delivered. We're very sorry for the delay. We really wish we could have mad a faster delivery.

We have now fixed logistical issues caused by covid19 so all future packages will be received in a couple business days.

Please feel free to ask any further questions at contact@prestigify.com

Best Regards,
Your Friends at Prestigify

Rated 2 out of 5 stars

I like the product but poor…

I like the product but poor communication. I had to message many time to actually get the product, it was very slow to arrive ( before Covid so that wasn’t why)

July 15, 2020
Unprompted review
Prestigify logo

Reply from Prestigify

Hi Lynn,

Thank you for the valuable feedback. We're sorry about the delayed delivery.

In the months since you've ordered we've changed our shipping methods so all customers now get their packages in 2-6 days.

Please feel free to ask more questions at contact@prestigify.com

Best Regards,
Your Friends at Prestigify

Rated 5 out of 5 stars

travel water colour set

Their little travel water colour set is great. Easy to use and so handy. Some of the colours are not exactly like the colour swatches but you can easily work around it. They have different palette choices. My order was mailed to me within days.

July 15, 2020
Unprompted review

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