Pretend Tickets Reviews 280

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Really really helpful, great comms, speedy delivery and item was perfect to make the gift special- thank you!

Rated 5 out of 5 stars

I've had a few orders from Pretend tickets and all of them have just been magical. Very good quality, easy to fill in your messages for the ticket and very fast delivery. A big range of holiday/trip,... See more

Rated 5 out of 5 stars

Excellent. I honestly can't fault a thing about this business. They were so utterly helpful with everything, and they were able to direct me to exactly what I needed, and helped me through the process... See more

Rated 5 out of 5 stars

We had a trip booked to Disneyland Paris for our 2 kids aged 4 and 7 and wanted to hand them a physical gift when we told them. The website provided me with a very good preview of what the tickets wo... See more

4.9

Excellent

TrustScore 5 out of 5

280 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Excellent

Quick service and delivery. Delighted with the tickets. Exactly what we wanted. Wouldnt hesitate to use this site again 👍🏼

February 24, 2025
Rated 5 out of 5 stars

Excellent service.They went above and…

Excellent service.They went above and beyond and processed our surprise ticket for our sons trip to a Liverpool game at very short notice so we would gave ti het on tkme fir christmas.I would highly recommend Pretend Tickets for that special surprise/occasion.

December 23, 2024
Rated 5 out of 5 stars

quality product great customer support

instant reply when I reached out as concerned would not arrive for Christmas present - informative reply that put me at ease and tickets arrived in time as communicated - also very happy with product

December 19, 2024
Rated 5 out of 5 stars

Messaged them directly before…

Messaged them directly before purchasing tickets and they were extremely informative and helpful. Made ordering much easier. Wanted tickets delivered before Christmas and was promised they would be, which they were.

December 20, 2024
Rated 5 out of 5 stars

Fantastic service

Fantastic service, we have used pretend tickets for 5 holidays now. The scratch cards are so cool watching the children unveil where they are going is priceless.

December 19, 2024
Rated 5 out of 5 stars

Fantastic business

Fantastic business. Very quick reply and delivered on time for Christmas and I only ordered Christmas week. Will definitely be ordering again

December 19, 2024
Rated 5 out of 5 stars

Returning customer

We've used pretent tickets for disneyland paris, lapland, concerts and football trips and they have always been beautifully presented and delivered within a couple of days from ordering.

Highly recommend this wonderful service

November 28, 2024
Rated 5 out of 5 stars

Super easy website

Super easy website.
Any queries are always answered quickly.
Very helpful and friendly service.

Have bought from Pretend Tickets a few times and I'm sure I will continue to in the future.

November 25, 2024
Rated 3 out of 5 stars

They’re the only ones on the market who…

They’re the only ones on the market who do this, however the quality of the tickets are good but not great.

The ticket sleeve for an extra £2 is of no added value. It is a poor quality paper sleeve and is generic.

November 22, 2024
Rated 5 out of 5 stars

customer service

Excellent customer service, l had forgotten to add text onto my tickets and staff contacted me to amend before printing them of. Fast delivery service.
Thank you

November 18, 2024
Rated 5 out of 5 stars

Pretend Disney tickets

Amazing quality!!!! Really really fast service! And very easy to put together online! 100% would recommend to anyone looking for a little something special to announce a trip etc!

November 22, 2024

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