Terrible. Item has never arrived. No apology, no replacement, no refund. 2 ignored emails. 2 different conflicting conversations on live chat. Still awaiting a solution.
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See what reviewers are saying
My parcel got lost (probably by Royal Mail) which was really frustrating. However Pretty Maison were really helpful and understanding. They posted me a new order out the same day I contacted them an... See more
Bought 2 water glass bottles, arrived the day after, very quick delivery, bottles were well packed, they look beautiful on our dining table today, made my 4 children to like drinking water. Very impre... See more
Delivery was fast but the products themselves were very poor quality - flimsy construction, the green coating was bubbled, and the seed tin is too narrow for standard size seed packets! Disappointing.... See more
Company details
Contact info
7-10 Ashley Park, CB6 2HZ, Witchford, United Kingdom
- 01353 665141
- info@prettymaison.co.uk
- www.prettymaison.co.uk
2.8
Average
83 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Quick delivery and very pleased with my …
Quick delivery and very pleased with my purchases. Excellent quality.
August 5, 2017
Unprompted review
Bin lid didn't fit very well and it …
Bin lid didn't fit very well and it doesn't stand square on the floor. It's not the end of the world as it's a bin but could have been better.
July 14, 2017
Unprompted review
Fabulous Service
Brilliant service. I was so impressed with my first purchase I ordered another. Lovely quality, speedy delivery, and good communications.
July 12, 2017
Unprompted review
Love love my purchases and quick …
Love love my purchases and quick delivery. Not used to vat being added on after shipping cost so just b aware u don't c full price of items till u check out.
July 12, 2017
Unprompted review
The painting I ordered came so quickly …
The painting I ordered came so quickly and was beautiful I would definitely recommend pretty maison to others
July 8, 2017
Unprompted review
Really fast delivery items as described …
Really fast delivery items as described perfect
July 6, 2017
Unprompted review
excellent customer service
First order of a beatiful glass jar arrived broken but the excellent customer service promptly responded to my complaint and a properly enclosed jar arrived intact a few days later. Very happy despite missing my wedding anniversary!
June 13, 2017
Unprompted review
Delayed delivery due to product being …
Delayed delivery due to product being out of stock, but was kept informed. Fortunately the goods came in time for my wedding and are perfect centrepieces for the tables.
June 12, 2017
Unprompted review
brilliant service and lovely products
brilliant service and lovely products , bought 6 of the birch wood lanterns and are prefect for my wedding .
June 8, 2017
Unprompted review
Efficient service and goods look good
Efficient service and goods look good, although only time will give us an accurate idea of its longevity.
June 8, 2017
Unprompted review
Good service and fast delivery.
June 7, 2017
Unprompted review
Super fast delivery
June 5, 2017
Unprompted review
Lovely products and well packed.
June 4, 2017
Unprompted review
Great product well packaged and arrived …
Great product well packaged and arrived on time thank you
June 2, 2017
Unprompted review
Purchased bronze family statue for 8th …
Purchased bronze family statue for 8th wedding anniversary gift. speedy delivery (next day) and very pleased with item.
June 2, 2017
Unprompted review
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