PrettySavageJewellery Reviews 32

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Owen & kizzie are so lovely. They really went out of their way to make sure I got the right piece of jewellery that was suitable for my piercing, but was specific to what I was looking for. I'm not f... See more

Rated 5 out of 5 stars

I can only recommend it. Excellent customer service. There was a problem with the post office. My order was held back by the post office, and I didn't receive a letter. The seller immediately sent me... See more

Rated 4 out of 5 stars

Did not receive my order. Chased this twice by email but didn’t get a response. Spoke with someone on the online chat who said they would look into it and again didn’t get a response. The matter h... See more

Rated 5 out of 5 stars

Absolutely amazing customer services, both of the owners are really friendly and helpful. Both are amazing beings :) Really useful on product knowledge and products are 5*! Would definitely recommend... See more

Company details

  1. Body Piercing Shop
  2. Gift Shop
  3. Jewelry Store

Written by the company

Body Piercing Jewellery Gothic jewellery Lighters Engraving And Personalised jewellery and homeware


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

32 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very pretty plugs.

Arrived quickly and well packaged. Very pretty plugs, I’ve bought these in different sizes as I’ve stretched my ears because they are so nice. All good. Thank you.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

I placed an order for a product that…

I placed an order for a product that was needed by a certain deadline and opted to pay more for express shipping to guarantee punctual arrival. Sadly, the package did not come as anticipated, and although I attempted to contact the company several times, no updates or reasons were provided. I appreciate the difficulties faced by small businesses and am a strong advocate for supporting them. Nevertheless, clear communication is essential, especially when customers depend on prompt deliveries. It was disheartening to experience both the silence and the missed delivery promise. I trust that this feedback will motivate the business to enhance their communication and delivery systems moving forward.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

The items are amazing exactly what i…

The items are amazing exactly what i wanted despite having paid for express delivery and it turning up late by days a refund has been issued which is great so i dont recommend paying express delivery but thats down to royal mail other than being impatient i like what has turned up and the customer service is great will definitely be ordering from here again 👍

November 16, 2025
Rated 5 out of 5 stars

I can only recommend it. Thank you for the great support

I can only recommend it. Excellent customer service. There was a problem with the post office. My order was held back by the post office, and I didn't receive a letter. The seller immediately sent me a replacement. Unfortunately, shipping issues do happen, but the seller can't do anything about them. The seller was always in contact with me and immediately sent me a replacement. I can only recommend the site. Thank you for the great support and the beautiful lighters. I used Google Translate and hope the English is understandable.

September 8, 2025
Rated 5 out of 5 stars

I bought these two skull earrings

I bought these two skull earrings. They are so comfy and well made. They don't feel cheap, and are pretty. They fit nicely and highly recommend as a gift or for yourself

August 25, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed with Delivery and Communication

I recently ordered an item that I needed by a specific date and paid extra for express delivery to ensure it arrived on time. Unfortunately, the item didn't arrive as expected, and despite reaching out multiple times, I received no communication or explanation from the company.

I understand that running a small business comes with challenges, and I genuinely support local businesses. However, effective communication is crucial, especially when customers are relying on timely deliveries. The lack of response and failure to meet the delivery commitment were disappointing.

I hope this feedback encourages the company to improve their communication and delivery processes in the future.

May 11, 2025
PrettySavageJewellery logo

Reply from PrettySavageJewellery

Hello as we spoke about unfortunately you didn't read our delivery times as your order was shipping within the time frame. The whole prosses from you making a order and it being delivered to you took only a few working days to be complete we are not robots that work 24/7.

Communication i would say the same thing we responded to every message within 24hrs we are not robots sending messages 24/7.

Your review is very disappointing as your expectations are not realistic. Hopefully in the future you will learn to read shipping policy's and understand everything can not be dropped to send a instant response to you, and wish you the best

Rated 5 out of 5 stars

Loved everything about it!

Awesome service and high quality jewellery! Wide variety to choose from and the team were very helpful. Just an overall lovely experience and I will definitely be ordering again!

February 18, 2025
Unprompted review
Rated 4 out of 5 stars

Did not receive my order

Did not receive my order. Chased this twice by email but didn’t get a response. Spoke with someone on the online chat who said they would look into it and again didn’t get a response.

The matter has been resolved and the company were very helpful after speaking with them direct which was really appreciated

November 27, 2024
Rated 5 out of 5 stars

Great experience

Great experience. Jewellery is pretty, I did have a slight hiccup with my order when it arrived, but customer service was super speedy and sorted it asap.

November 30, 2024
Rated 5 out of 5 stars

Great item

Great item. Been looking for something like this for a while.
Great price and free delivery is always a bonus.

January 22, 2024

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