Primarkets 

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Company details

  1. Financial Consultant

Written by the company

Primarkets is a global trading platform offering leveraged trading across a wide range of financial markets, including Forex, Stocks, Indices, Commodities, and Cryptocurrencies. Founded in 2021, Primarkets has rapidly expanded and now serves clients in over 150 countries. We provide traders with access to top-tier liquidity and a diverse selection of trading tools, ensuring a secure, efficient, and user-friendly environment for traders of all levels. At Primarkets, we are committed to empowering traders with the resources they need to succeed in global markets.!


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I'd vote zero if I could.

I'd vote zero if I could.
I am completely shocked to have been scammed by Primarkets. Like others, I started small and invested big.
I had what I thought was a good relationship with Markus
Wagner for six months and had doubled my investment
capital. It stopped suddenly last week, around Feb 5.
I could not log into my account, their email didn't work, Markus stopped calling. I have lost serious money. And he was such a nice guy. They always are.

February 5, 2026
Unprompted review
Rated 1 out of 5 stars

Scamming mongrels!

Scamming mongrels!! Aust. Govt. Promotion. Had a big result wth gold in particular recently & Primarkets have suddenly disappeared with approx. $500,000 in my account. How could the Govt. send me to an unlicensed trader???

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

I put 200 us dollars into primarkets they wanted me to invest another five thousand however I dicided not to after a couple of months my account was stagnant so I decided to withdraw my funds this didn't happen I also think I have been scammed they don't return phone calls or answer emails I would strongly advise anyone considering investing in them not to

September 16, 2025
Unprompted review
Primarkets logo

Reply from Primarkets

Dear Lawrence James Brown,

Thank you for taking the time to share your feedback with us. We are very sorry to hear about the disappointing experience you described.

We take these matters very seriously and immediately tried to locate your profile or order details in our system to investigate further. Unfortunately, based on the information in your review, we were unable to find a matching account.

Our goal is to understand what happened and make things right. Could you please reach out to our customer support team directly at support@primarkets.io and provide your account number, email address, or any other details that could help us identify your record?

We look forward to hearing from you and resolving this for you.

Sincerely,

The Primarkets Team

Rated 1 out of 5 stars

This is a scam

This is a scam, stay away, I have been done.

July 24, 2025
Unprompted review
Primarkets logo

Reply from Primarkets

Dear Peter nichollsustomer,

Thank you for taking the time to share your feedback with us. We are very sorry to hear about the disappointing experience you described.

We take these matters very seriously and immediately tried to locate your profile or order details in our system to investigate further. Unfortunately, based on the information in your review, we were unable to find a matching account.

Our goal is to understand what happened and make things right. Could you please reach out to our customer support team directly at support@primarkets.io and provide your account number, email address, or any other details that could help us identify your record?

We look forward to hearing from you and resolving this for you.

Sincerely,

The Primarkets Team

Rated 1 out of 5 stars

(SCAM ALERT) NOTHING GOOD TO SAY ABOUT…

(SCAM ALERT) NOTHING GOOD TO SAY ABOUT THIS COMPANY. ALL STAFF ARE NASTY THEY TELL YOU TO GET LOANS OUT FOR YOUR TRADING ACCOUNT. GETTING YOU INTO DEBT. WHEN I SAY THIS I MEAN YOU RECIEVE NONE OF THE PROFITS THEY OWE ME £1800 WHICH I HAVE NEVER RECIEVED. THEY PHONE ALL THE TIME ABOUT THE WITHDRAWL BUT I NEVER RECEIVE IT. THEY TOTALLY UNPROFESSIONAL. KEEP AWAY FROM THIS COMPANY

July 29, 2025
Unprompted review
Primarkets logo

Reply from Primarkets

Dear Jonathan Holmes,

Thank you for taking the time to share your feedback with us. We are very sorry to hear about the disappointing experience you described.

We take these matters very seriously and immediately tried to locate your profile or order details in our system to investigate further. Unfortunately, based on the information in your review, we were unable to find a matching account.

Our goal is to understand what happened and make things right. Could you please reach out to our customer support team directly at support@primarkets.io and provide your account number, email address, or any other details that could help us identify your record?

We look forward to hearing from you and resolving this for you.

Sincerely,

The Primarkets Team

Rated 1 out of 5 stars

Investors should invest elsewhere

They keep wanting you to invest more money and when you have doubts about investing more with them they show you how easy it is to withdraw your money then you try to do it on your own its impossible
Customer support address isn't a valid one phone number it English and never answers and office address the Netherlands with all as you would do business with them scum

July 18, 2025
Unprompted review
Primarkets logo

Reply from Primarkets

Dear IVAN,

Thank you for taking the time to share your feedback with us. We are very sorry to hear about the disappointing experience you described.

We take these matters very seriously and immediately tried to locate your profile or order details in our system to investigate further. Unfortunately, based on the information in your review, we were unable to find a matching account.

Our goal is to understand what happened and make things right. Could you please reach out to our customer support team directly at support@primarkets.io and provide your account number, email address, or any other details that could help us identify your record?

We look forward to hearing from you and resolving this for you.

Sincerely,

The Primarkets Team

Rated 1 out of 5 stars

If only there was a Zero

If only there was a Zero! Not sure who all these people are saying it’s the best thing since sliced bread - I have been SCAMMED by them - gave them my small amount of money to invest after nearly doubling I wanted to withdraw it - suddenly I cannot reach anyone and my withdrawal is pending (4 weeks now)

July 16, 2025
Unprompted review
Primarkets logo

Reply from Primarkets

Dear Dave Morris,

Thank you for taking the time to share your feedback with us. We are very sorry to hear about the disappointing experience you described.

We take these matters very seriously and immediately tried to locate your profile or order details in our system to investigate further. Unfortunately, based on the information in your review, we were unable to find a matching account.

Our goal is to understand what happened and make things right. Could you please reach out to our customer support team directly at support@primarkets.io and provide your account number, email address, or any other details that could help us identify your record?

We look forward to hearing from you and resolving this for you.

Sincerely,

The Primarkets Team

Rated 3 out of 5 stars

Good for basics, lacks features

Look, the platform does its main job pretty well... The interface is clean, it's fast, and I've never had an issue with deposits or withdrawals. The platform is reliable for basic market buys but lacks advanced order types like trailing stops. The selection of altcoins is limited compared to other exhchanges. While it's suitable for main holdings, users may need another platform for speculative trades. It's good option, but not yet an all-in-one solution...

July 4, 2025
Unprompted review
Primarkets logo

Reply from Primarkets

Dear Md Ozil,

Thank you for the feedback!
We will try our best to upgrade our platform.

Sincerely,

The Primarkets Team

Rated 1 out of 5 stars

Have I been Scammed!!!

After the initial outlay i could not afford to put more in so wanted to receive my return BUT am unable to contact them - The Support email bounces back and the phone number goes to an answer mchine with no comeback - Have I been Scammed!!!

July 10, 2025
Unprompted review
Primarkets logo

Reply from Primarkets

Dear customer,

Thank you for taking the time to share your feedback with us. We are very sorry to hear about the disappointing experience you described.

We take these matters very seriously and immediately tried to locate your profile or order details in our system to investigate further. Unfortunately, based on the information in your review, we were unable to find a matching account.

Our goal is to understand what happened and make things right. Could you please reach out to our customer support team directly at support@primarkets.io and provide your account number, email address, or any other details that could help us identify your record?

We look forward to hearing from you and resolving this for you.

Sincerely,

The Primarkets Team

Rated 3 out of 5 stars

Basic trading is fine

For basic market or limit on major coins, Primarkets works well. It connects easily, and execution is usually good. The interface becomes difficult to use when I try to use advanced order types like OCOs. It also gets confusing when I use detailed charting tools. It feels two different programs combined. It meets basic needs but does not support more complex strategies smoothly. This limits my ability to manage my portfolio value beyond simple methods. It does the job, but just barely.

May 10, 2025
Unprompted review
Primarkets logo

Reply from Primarkets

Dear Angus Gormanston,

Thank you for the feedback!
We will try our best to upgrade our platform.

Sincerely,

The Primarkets Team

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