If I could give zero I would. Avoid this company. Their products are poor quality, their communication is awful and they don't give refunds for earrings that broke immediately
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I have now been waiting 7 weeks for my order, I have been trying to get in touch with the company which is practically impossible, they have now changed there name. I am so disappointed as I was looki... See more
Honestly so pleased with their accessories and customer service! I’ve order from Princes Boutique a few times now and am taken back every time! The packaging is simply BEAUTIFUL, the delivery is fast... See more
Company replied
Would definitely recommend my friends and others to shop with Prince's Boutique! Cute and easy to use website, quality items that have heads turning and EVERYbody commenting, good affordable prices an... See more
Company replied
Company details
Written by the company
Prince's Boutique is an online womens fashion jewellery & accessories brand, with a wide range of collections ranging in personalised jewellery, rings, bracelets earrings and more. Inspired by designer and celeb trends from around the world.
Contact info
Prince's Boutique Ltd, 130 Old Street, London, EC1V 9BD, London, United Kingdom
- Info@princesboutique.com
- www.princesboutique.com
Still haven’t received my order that I…
Still haven’t received my order that I placed weeks ago
Was told it was out of stock
How can you sell an item online to me that was out of stock
Very disappointed
June 23, 2022
Amazing
Love, love, love my jewellery from Prince's Boutique. The quality is amazing and my name necklace is so beautiful. I will be purchasing again
April 5, 2022
Unprompted review
I email time and time about the items…
I email time and time about the items but took too long and when I received the item I send the email saying the ring was too big and I would like an exchange still no reply and waiting
April 1, 2022
The pieces are gorgeous
The pieces are gorgeous, exactly how you see them on there page. Great customer service as well. 👏
March 6, 2022
Reply from Prince's Boutique
Hello Jean
Thank you for your lovely feedback. We're so pleased you're happy with your purchase and our service. We look foward to seeing you again soon:)
PB x
they sent me completely different…
they sent me completely different bracelets and they cannot replace it
March 3, 2022
Reply from Prince's Boutique
Hello Irana
We are sorry you received an incorrect item, I have taken a look into this for you and can see this has now been resolved for you. If you'd like any further assistance please contact us again and we'll be happy to assist 😊
PBxx
I will give them 10 star for the…
I will give them 10 star for the product I received. Keep the good job going. It's affordable and good quality.i will definitely buy again.
February 6, 2022
Reply from Prince's Boutique
Hello Olawale
Thank you so much for your feedback! 😊 We're so pleased you're happy with your purchase & our service. We look foward to serving you again soon.
Customer Care Team Xx
You will NOT be disappointed. Stunning Pieces
I’ve Brought PB jewellery several times and I’ve never been disappointed. Excellent customer service and speedy delivery! I would Highly recommend PB, their jewellery quality is amazing and great prices.
Katrina
January 27, 2022
Unprompted review
Reply from Prince's Boutique
Hello Katrina
Thank you for your feedback!😊 We're so pleased you're happy with your purchase & our service. We look forward to serving you again soon.
Customer Care Team Xx
I was very disappointed with the…dissatisfied with my package
I was very disappointed with the quality and the size was ridiculously small bearing that in mind that my wrist is not small as an 8 years and also where it gets clipped up it was not a proper click very disappointed
January 26, 2022
Reply from Prince's Boutique
Hello Razi
Thank you for your feedback. We apologise you were not satisfied with your purchase this time. Our bangles do meet the standard size & measurements equivalent to the average female wrist in which measurements can also be found in the items description.
I can see this query has been resolved for you, and we hope to serve you again soon.
Customer Care Team Xx
Never got my order on specified day and…
Never got my order on specified day and got no emails regarding it till I contacted them
January 23, 2022
Reply from Prince's Boutique
Hello Shirley
Thank you for your feedback! Please note pre-order items can have longer processing times than our typical 2-3 days - such items will have this information within the items description and product title.
We hope to serve you again soon.
Customer Care Team Xx
Very disappointed.22 days and still no…
Very disappointed.22 days and still no goods.
January 22, 2022
Reply from Prince's Boutique
Hello Colin
Thank you for your feedback!
Please note pre-order items can have longer processing times than our typical 2-3 days - such items will have this information within the items description and product title. We hope to serve you again soon. Customer Care Team Xx
Love my gold personalized necklace 💛
I purchased a beautiful personalized named necklace 🥰
Gorgeous gold name necklace!
I wear it all the time, it goes with everything. Great quality and the delivery was super fast too in Europe.
Love it . Beautiful Package and wrapping With thank you chocolate and card .
Customer service has been amazing via both emails and instagram with easy communication. Their Instagram has a lot of giveaways👏👏👏 Congratulations for your business🙏 Highly recommend this brand jewelry! 🌟🌟🌟🌟🌟
My Instagram: @fashionarcreative
Artemisa
December 19, 2021
Unprompted review
Ordered set of 3 bangles
Ordered set of 3 bangles ! Delay due to rial mails fault ! Customer service by Becca was excellent ! Cannot compliment them enough , Bangles arrived and are absolutely stunning ! Highly recommend !
December 16, 2021
Unprompted review
Stunning Jewelry
Very happy! Beautiful jewelry and amazing quality. Looks very expensive, but very reasonably priced. Will definitely buy again. X
December 16, 2021
Unprompted review
I still haven’t received my items……
I still haven’t received my items… upset as it has past the occasion they were for and no one has contacted me
December 14, 2021
Still waiting for my delievery …
Still waiting for my delievery disappoinment with the service even no reply on the mail made a mistake ordering from this site
Thanks
Sherin qayyum
December 13, 2021
Reply from Prince's Boutique
Hello Sherin, thank you for your review. I can see that your query has now been seen to by one of our Customer Care Team, who have advised that due to ordering one of our pre-order items the dispatch time can take up to 7-10 business days for the item you have purchased as mentioned in the items description. Please also allow up to 24-48 hours for our team to get back to you in which we are dedicated to sticking to this time frame. Please contact us again if you have any further queries and we'll be happy to help. Best, PB x
I ordered the personalised 18k gold…
I ordered the personalised 18k gold necklace for my niece for her birthday and she absolutely loves it, she has posted it all over her social media, I am sure some referrals will come from that. It came in good time I was a little worried as I left it last minute, I better hurry and do some Christmas orders from now
December 8, 2021
Unprompted review
Reply from Prince's Boutique
Hello Tristans
Thank you for your lovely feedback. We're so pleased you're happy with your order & our service :) We look foward to you shopping with us again soon.
Best,
PB x
I still haven’t received my item??
December 8, 2021
Reply from Prince's Boutique
Hello Shayda,
Thank you for your feedback. We have looked into this for you and can see that you have ordered one of our pre-order items which can have longer processing times as detailed in the items description/product title. Please feel free to contact us if you have any concerns about your order and we'll be happy to help.
Customer Care
Prince's Boutique
I had an order
I had an order, but I have not received it yet. And I even contacted them and asked them, but no one is responsible
November 28, 2021
Reply from Prince's Boutique
Hello Maryam, thank you for your review. I can see that your query has now been seen to by one of our Customer Care Team, who have advised that due to ordering one of our pre-order items the dispatch time can take up to 7-10 business days for the item you have purchased as mentioned in the item description. Please also allow up to 24 hours for our team to get back to you in which we are dedicated to sticking to this time frame. Please contact us again if you have any further queries and we'll be happy to help. Best, PB x
Love it an amazing service
Love it . Great quality response to customer so quickly . Beautiful Package and wrapping With thank you chocolate and card .
November 27, 2021
Elegance with perfection The items are…
Elegance with perfection The items are of high quality, the service is superb and packaging is impeccable. I will definitely order again!
November 8, 2021
Unprompted review
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