Printerland.co.uk Reviews 9,284

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 310 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being outstanding, professional, and efficient, often highlighting the helpfulness and positive attitude of the staff. Many people appreciate the personalized approach, with representatives going out of their way to ensure satisfaction, offering advice, and even suggesting better, cheaper alternatives to initial orders. The delivery service is frequently mentioned as exceptionally quick, with many orders arriving earlier than expected, often next-day, and sometimes even on weekends. Consumers also find the pricing competitive, often saving money compared to other suppliers, and the website easy to navigate with a wide selection of products. However, some customers also noted dissatisfaction with the service, experiencing issues with delayed item pickups and a lack of effort to resolve problems promptly. A few other people also felt that the company's after-sales support was uncooperative, particularly regarding product returns for larger items, and that warranty claims for prematurely failing products were met with unreasonable demands.

What people talk about most

Product

Customers had positive experiences with product, often praising the excellent advice received when choosing a... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Service

People report positive experiences with service, with many describing it as fantastic, excellent, and... See more

Order

Clients share positive opinions on order, highlighting the ease and efficiency of the ordering process, with... See more

Price

Reviewers consistently express satisfaction with the pricing, often finding products to be the cheapest or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unexpectedly needed a new printer just before Christmas and Printerland had a really good deal on an HP model which ended that same day. Saved nearly £100 on usual price. Ordered on Friday evening, ex... See more

Company replied

Rated 5 out of 5 stars

Unexpectedly needed a new printer just before Christmas and Printerland had a really good deal on an Canon model which ended that same day. Saved nearly £100 on usual price. Ordered on Friday evenin... See more

Company replied

Rated 5 out of 5 stars

I originally ordered a printer where the description from the manufacturer was not very clear. The printer could only scan A5 sheets through the feeder, a major deal breaker. Someone from printerland... See more

Company replied

Rated 5 out of 5 stars

The salesman emailed to propose an alternative choice of printer to the one I’d ordered on line, which was a little cheaper and probably better. It was delivered seamlessly. After some use it transpir... See more

Company replied


Company details

  1. Office Supply Store
  2. Computer Store
  3. Printer and Scanner Store
  4. Toner Cartridge Supplier

Written by the company

Buy Online colour, mono and multifunction machines, laser printers from oki, xerox, konica minolta, hp, brother, lexmark, kyocera, epson, samsung, ricoh, kodak, dell, canon, tally genicom, multifunction machines and unbeatable prices on consumables.

Price Match Available

We won't be beaten on price

We won't be beaten on price
*Terms and Conditions The competitor must have the identical product in stock and available immediately to the general public. The competitors product price must include any charges for next day delivery. Offer does not apply to special order items, special offers, cash-backs, display models, clearance sales, refurbished printers, typographical errors and exclusive or limited quantity items. We reserve the right to ask for written proof of a competitors offer before we beat the price. The price promise cannot be used in conjunction with any other offer. Any price match will be limited to one unit per customer within a 30 day period.

Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent Service

Excellent Service, Ordered this printer as my last one (10 years old) had just packed up. needed something quickly to keep my business running smoothly. Printer was delivered next day as promised and was the cheapest anywhere on the web.

January 8, 2026
Unprompted review
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Reply from Printerland.co.uk

Thanks so much for choosing to come to Printerland for your replacement printer. We appreciate your business and of course the great comments and 5 stars!

Rated 5 out of 5 stars

Outstanding service by Mr Ackers


I have been dealing with Mr Matthew Ackers regarding a printer that would not turn on after installation. The service I received was outstanding — highly professional, prompt, and extremely efficient. The issue was handled quickly and a replacement was arranged without any hassle.

I’m really glad I ordered with Printerland and felt genuinely looked after throughout the process. Outstanding service from start to finish.

January 13, 2026
Unprompted review
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Reply from Printerland.co.uk

Matthew will be delighted with your feedback Anja, I'm glad we managed to correct the issue within a suitable timeframe and that you're up and running. Enjoy the new printer and please let us know if we can help any further.

Rated 5 out of 5 stars

I ordered a Brother colour laser…Excellent service

I ordered a Brother colour laser printer. The price was better than competitors by far and it was very easy to order on the website. The printers performance details were very well described on the site. I was contacted immediately to say the printer would be sent off by 4.00pm that day. I successfully installed the printer by lunchtime the next morning. I can definitely recommend this company.

December 27, 2025
Unprompted review
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Reply from Printerland.co.uk

Thanks for the 5-stars Philip, I'm delighted to hear you enjoyed your experience with us and you got up and running in quick time!

Rated 5 out of 5 stars

Very fast delivery, good product

I was looking for a decent colour laser printer for my Mac at an affordable price, and I needed it quickly. I ended up getting a Kyocera. Most places were stating at least a week for delivery, but PrinterLand had the printer I wanted in stock at a good price. The description of the printer on the website was accurate and helpful. Delivery was next day, even though it was over the Christmas period, and the company checked in with me to make sure everything was OK. I'm very happy, and would definitely buy from PrinterLand again.

December 28, 2025
Unprompted review
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Reply from Printerland.co.uk

Thanks for the great review and comments Mr Howlett, we really appreciate the in-depth feedback and I'm pleased to see the Kyocera printer and our service exceeded your expectations.

Rated 5 out of 5 stars

Simple With Fast Delivery

It was my first time buying from printerland it was so easy and simple to purchase a printer for my needs...also very impressed with the quick delivery...

January 7, 2026
Unprompted review
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Reply from Printerland.co.uk

Thanks so much for choosing us for your new printer, please reach out if you need anything else!

Rated 5 out of 5 stars

I was more than impressed with the service

We ordered a printer and within hours a representative (not a bot!) rang me. The machine I ordered was no longer available but they had another printer which would do the same job for £40 less. The printer was delivered - perfectly packed - the following day. At the exact time I was given by text. I was more than impressed.

January 7, 2026
Unprompted review
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Reply from Printerland.co.uk

I'm delighted to see you were so impressed by our service Pat, thanks so much feeding back to us with such a great review and lovely comments. Happy printing!

Rated 5 out of 5 stars

New Epson printer

Order ID STINV538064
I bought a new printer as my old one died. Service was fine and the package as in perfect condition.

January 6, 2026
Unprompted review
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Reply from Printerland.co.uk

Thanks for shopping with Printerland, Suzanne. Enjoy your new Epson printer!

Rated 5 out of 5 stars

Epson WorkForce WF-2950DWF

We recently purchased a printer (Epson WorkForce WF-2950DWF) for our charity’s office and had a great experience with Printerland. The website was very easy to use, clear and informative, and the products were reasonably priced. Our order was processed quickly and delivered the very next day, which was a huge help for us. Overall, excellent service – highly recommended.

January 6, 2026
Unprompted review
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Reply from Printerland.co.uk

Thanks so much for purchasing your Epson printer through us Sue, I hope the charity finds it useful, please do let us know if we can do anything else.

Rated 5 out of 5 stars

Excellent Service

Printerland stock a good range of ink cartridges at very reasonable prices with fast delivery.
Excellent service.

January 8, 2026
Unprompted review
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Reply from Printerland.co.uk

Thanks for the stars and comments Mr Hinds, we appreciate the comments on our service and hope you come back to us again in the near future.

Rated 5 out of 5 stars

The product is just what our charity…

The product is just what our charity needed and at a price we could afford , it was £100 less than the same model on other sites. The after service so far has been great

January 6, 2026
Unprompted review
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Reply from Printerland.co.uk

Hi Helena, thanks so much for choosing to shop at Printerland for your printer, I'm pleased to see we managed to save your charity some money.

Rated 5 out of 5 stars

Excellent service

Excellent service, good value and product exactly as described.

December 31, 2025
Unprompted review
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Reply from Printerland.co.uk

Thanks so much for taking the time to write a lovely review Robert, we really respect your feedback.

Rated 5 out of 5 stars

Unexpectedly needed a new printer just…

Unexpectedly needed a new printer just before Christmas and Printerland had a really good deal on an Canon model which ended that same day. Saved nearly £100 on usual price. Ordered on Friday evening, expected on Monday but was actually delivered on Saturday to my surprise. They followed up a week later to check everything is OK as well. Can't fault this service!

December 22, 2025
Unprompted review
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Reply from Printerland.co.uk

Thanks for the amazing review Adrian, I'm delighted to see the printer arrive so promptly at the weekend. Thanks for your support, we really appreciate you shopping with us!

Rated 1 out of 5 stars

Not sure this place is legit

Not sure this place is legit. Made an order then got an email saying they don’t accept card payment and I need to pay by bank transfer. I asked why and they didn’t respond.

If it’s too good to be true, probably is. I’m surprised they have so many 5 star reviews.

Update: order reference shared via trustpilot.

November 19, 2025
Unprompted review
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Reply from Printerland.co.uk

Good morning Customer,

I am very sorry to hear of your experience.

We never want to have an unhappy customer, so if something goes wrong, we do our utmost to resolve it to the customers satisfaction. Unfortunately, from the information available against your review, I cannot locate the order or your details.

Please could I ask you to contact me directly at the email address below, so I can try to resolve this for you.

Kind regards

Matthew
Customer Service Manager

Update: Thank you for providing additional information, I have left a voicemail on the number provided, and have also sent an email to you directly. I do hope we can resolve this matter for you.

Rated 5 out of 5 stars

Excellent!!

They contacted me right after I ordered the printer just to double-check it was the right one for my needs, shipped it quickly using a decent delivery service (i.e., not Evri!), and followed up afterwards to check everything had been received and was working properly. Really AMAZING service!

December 29, 2025
Unprompted review
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Reply from Printerland.co.uk

Thanks so much for the review and stars David, I'm glad you're happy with the printer and I hope you enjoy using it over the coming months!

Rated 5 out of 5 stars

Easy to navigate website with stacks of…

Easy to navigate website with stacks of choice and information. Excellent ability to compare printers in multiple parameters. Cost per sheet available for each printer. Decided upon HP 4302, plenty in stock. Keen price.

Easy checkout and payment. Printer arrived quickly via parcelforce. Set up straightforward, now running on all devices in the house.
Would definitely use again.

December 30, 2025
Unprompted review
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Reply from Printerland.co.uk

Thanks for the amazing 5 stars Ian, It's great to see such great comments on your experience with the website and service. Happy printing!

Rated 5 out of 5 stars

Need a printer? But it here.

The website was very easy to navigate and they have loads of options at very competitive rates. After looking for a printer for ages, this was the best price for quality I found in the market. The customer service was great as well! I got a call after purchasing and they made me aware of a better deal with more toner and just overall best value for money. The delivery went smoothly and the printer was working a minute after I plugged it in. All in all great. Shout-out to Matthew as well, absolute king.

December 27, 2025
Unprompted review
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Reply from Printerland.co.uk

Thanks so much Paula, everyone's delighted with the comments and I'll pass your regards on to King Matthew! Enjoy the new printer!

Rated 5 out of 5 stars

2 things made this a 5 star experience

2 things made this a 5 star experience, the first, which is probably the most important to everyone is the price, very competitive. Second was how quick the printer arrived!

December 10, 2025
Unprompted review
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Reply from Printerland.co.uk

I'm glad to see your order arrived so quickly William, we really value your comments!

Rated 5 out of 5 stars

Amazing service!

I ordered a printer in that awkward period between Christmas and New Year. The service was fantastic, I was kept up to date with dispatch and delivery times (which was NEXT DAY, I didn't even pay extra for this)

Fantastic after sales service too.

Would highly recommend!

December 30, 2025
Unprompted review
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Reply from Printerland.co.uk

Hi Karla, thanks so much for the great comments, I'm delighted to see everything arrived so quickly over the festive period for you. Enjoy the new printer!

Rated 5 out of 5 stars

Great experience with Printerland

Great experience with Printerland - everything you could hope from an online experience. Ridiculously quick delivery, even over the Christmas period which was a lifesaver! Really appreciated that aftercare service also.

December 29, 2025
Unprompted review
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Reply from Printerland.co.uk

Thanks for the great review Rebecca, we really appreciate your feedback and glad everything arrived super quick over Christmas

Rated 5 out of 5 stars

Absolutely brilliant customer service

Absolutely brilliant customer service! I made a mistake in my order, and Matthew was so very helpful in sorting it out for me. I would very highly recommend the company - excellent and personal service.

January 7, 2026
Unprompted review
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Reply from Printerland.co.uk

Thanks so much for the comments, Matt will be delighted with the feedback, I'm pleased to see he managed to correct everything for you and get your order back on track!

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