I ordered a st paddy's day fleece several months ago, & I am still waiting yet, so obviously a Scam, have warned family & friends about them. MR A L SMITH
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See what reviewers are saying
Unable to upload design, for a simple business card, asked support for help. Debra S from customer service was just stalling me telling me same things, in the end when I given her screen to screen cap... See more
Company replied
I recommend Printi wholeheartedly!! I was skeptical at first - how could the quality reach our standards with such affordable pricing?! After trying a few different vendors, Printi has proven to be... See more
Company replied
The products themselves are great. Fantastic quality. Above average customer service that I must thank again and again for such wonderful help. However, something happens along the line between prin... See more
Company replied
Company details
About Printi
Information provided by various external sources
Printi is a Boston-based online printer that aims to fuel creativity. We gear our services toward creative professionals, from graphic designers to small businesses and marketers. We specialize in cost-effective, custom-printed products.
Super Helpful Customer Service
Print production involves technical expertise and exceptional attention to detail - which is why we strive to provide you with personalized customer support from our Success Team.
Broad Product Porfolio
Our online printing solutions cover a wide range of products, including books, magazines, marketing materials, signage, and art prints. Better yet, we are adding new exciting products every week, so stay tuned!
Affordable Prices, Unbeatable Turnaround
We specialize in cost-effective, custom-printed products, and strive to bring you the most affordable pricing in the industry. We even offer price-matching and work hard to always exceed your expectations for both quality and delivery of your product.
Free Professional Design Services
Yes, you read that correctly! We offer free design services that connect you with one of our designers on a project basis free of charge with the purchase of your product.
Contact info
109 State Street, 02109, Boston, United States
- (855) 749-8239
- support@printi.com
- www.printi.com
1.9
Poor
864 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All-around great experience
I have been thoroughly impressed with Printi in terms of pricing, quality, turnaround, and service. I'm not sure why I'd ever even think about using anyone else for our company's printing needs.
August 6, 2018
Unprompted review
Reply from Printi
N Roznovsky,
Thank you so much for this AMAZING review! We're so very appreciative of you for taking the time to lend us feedback on your printing experience with us. Thank you again for the 5 Stars and we look forward to doing business with you in the future.
Printi is the best of best
Fast, reliable, and very reasonable price.
Two thumbs up !!!
August 6, 2018
Unprompted review
Reply from Printi
Hue Design Studio,
Thank you so much for taking the time to lend us feedback on your printing experience! We appreciate the 5 Stars and look forward to doing business with you in the future.
I've ordered from Printi a couple times…
I've ordered from Printi a couple times now and both times the products were great! Very good quality for the price and they look awesome on our arcade cabinets we built from scratch! We will definitely be ordering from them again for future projects!
August 5, 2018
Unprompted review
Reply from Printi
Sheryl,
Thank you so much for this amazing 5 Star Review! We appreciate you for taking the time to lend us such great feedback on your experience(s) with us and we look forward to doing business with you in the future!
Reply from Printi
Jerry,
Thank you so much for the 5 Stars! We look forward to doing future business with you!
I uploaded my design multiple times
I uploaded my design multiple times. It said that it was accepted each time. I go back to see where they are and they say AGAIN that they are waiting for my upload. I give up I tried a new company and that was a bad idea. I order cards for our whole team and this is the worst system.
Back to MOO.
August 3, 2018
Unprompted review
Reply from Printi
Joel,
Thank you so much for lending us feedback regarding your printing experience with us.
After reviewing your file, I see that there seemed to have been low resolutions and illegible texts within the files you'd provided us with. We are more than happy to continue helping you through the process! Please reach out, with any questions or concerns, either by phone at (855) 749-8239 or by email: Support@printi.com. And again, thank you for reaching out to us through TrustPilot with feedback on your order. We hope to do business with you in the future.
Printi has THE BEST prices for booklets…
Printi has THE BEST prices for booklets and the quality is not compromised. I have a primary printer that I have used for over 8 years and am glad that I now have Printi to work with as well.
My customer received their order a day earlier than expected, which made them extremely happy.
Thanks Printi!
August 2, 2018
Unprompted review
Reply from Printi
Nigel,
Thank you so much for this amazing review! We deeply appreciate that you took the time to lend us feedback on your printing experience with us.
Thank you again for the 5 Stars and we look forward to doing business with you in the future!
Tyler and Nathalie are rock stars
Tyler and Nathalie are rock stars. Super happy with the service and their commitment to excellence and to meeting deadlines.
I wish I could get samples of the last three books we've published with you!
August 1, 2018
Unprompted review
Reply from Printi
Steve,
What an amazing review!
Thank you so much for taking the time to lend us feedback on your printing experience with us. Our Customer Success team is deeply appreciative of the kind words. Thank you again for the 5 Stars and we're looking forward to doing business with you in the future!
Incredible quality
Incredible quality! No pixelation and the material was perfect! Very timely delivery!
August 1, 2018
Unprompted review
Reply from Printi
Elijah,
Thank you so much for leaving us this amazing review!
We appreciate you for taking the time to lend feedback on your printing experience with us. Thank you again for the 5 stars and we're looking forward to doing business with you in the future.
Great quality for low price... and fast!
Fast, cheap and better-looking print quality than anywhere else!
August 1, 2018
Unprompted review
Reply from Printi
Marian,
Thank you so much for the amazing 5 Star Review!! We deeply appreciate that you took the time to lend us such great feedback on your printing experience with us.
We look forward to doing business with you in the future!
Good quality and service
July 31, 2018
Unprompted review
Reply from Printi
Jorge,
Thank you for taking the time to lend us feedback on your printing experience with us! We appreciate the 5 Stars and look forward to doing business with you in the future!
Excellent quality!
Excellent quality! The work was done sooner than we expected.
We are more than happy and satisfied with the outcome. Will definitely used your services again.
July 31, 2018
Unprompted review
Reply from Printi
Rosa,
Thank you so much for taking the time to leave us this amazing review! We appreciate the 5 Stars and we look forward to doing business with you in the future.
great print shop
July 31, 2018
Unprompted review
Reply from Printi
CFCW,
Thank you for taking the time to leave us a review! We really appreciate the stars and are looking forward to doing business with you in the future!
very fast and good qualities
very fast and good qualities. And i love the color a lot.
July 30, 2018
Unprompted review
Reply from Printi
Yongmei,
Thank you for taking the time to leave us this great 5 Star Review! We appreciate your feedback and look forward to doing business with you in the future!
Banner looks amazing
Banner looks amazing. Very high quality and the colors are so crisp.
I love it.
Thanks!!!!
July 30, 2018
Unprompted review
Reply from Printi
Thank you so much, Mohammed, for the great 5 Star Review! We're so happy to hear that you love your product! We look forward to doing business with you in the future.
Excellent...
We recently used Printi for the first time. The quality of their work is outstanding. We placed several orders for trade show display items with Printi. As it often happens, shipping for one of the items in our order was delayed.. When we explained that the item was needed for a trade show, their support team (Tyler) went far beyond normal expectations to resolve the issue. In the end, it was impossible to get a replacement to us in time. That being said, I won't forget their efforts. We would highly recommend this vendor..
July 27, 2018
Unprompted review
Reply from Printi
Co-Founder Mona International,
What an amazing 5 Star Review! Thank you so much for taking the time to lend us your feedback on your printing experience with us. We look forward to doing business with you in the future!
I ordered my palm cards over a month…
I ordered my palm cards over a month ago and I still haven’t received them.
July 27, 2018
Unprompted review
Reply from Printi
Hi Richard,
When looking into your order, it shows there had been some formatting errors to start and now, we are just waiting for the file to be re-uploaded.
I've included the details to follow to continue with your order!
- Re-upload the file with the correct size. You can easily upload a new file on the My Orders Page (https://www.printi.com/account/orders)
If you are in need of any other assistance in completing your order, please feel free to reach out to our Customer Success Team by email: support@printi.com or by phone: (855) 749-8239 or feel free to use our chat box on our site: www.Printi.com
This first print shows me all the areas…
This first print shows me all the areas to perfect. Much graciousness!
July 27, 2018
Unprompted review
Reply from Printi
LeiQghsa House,
Thank you so much for the 5 Star Review! We appreciate you for taking the time to lend us feedback on your printing experience. We look forward to doing business with you in the future!
- 6 weeks of going back and forth for…
- 6 weeks of going back and forth for 1st Order
- Order still Not even in production yet
- Website Not accessible through mobile
- Phone Agent EXTREMELY INEXPERIENCED & NOT KNOWLEDGEABLE
- SHE SUGGESTED TO ME THAT "PRINTI COMPANY MIGHT NOT BE A GOOD FIT FOR ME" (I've worked with many companies last 15+ years, FIRST TIME I'VE EVER BEEN TOLD THIS, & of course that's the least experienced ones with No kind of knowledge about anything regarding this business, gave me multiple times wrong information adding to the slow process (Nathalie)
- Design department unaccessible & also slow moving
- too many issues to name all
- Wondering if this 1st order is ever going to be completed after 6 weeks of time lost going back & forth
- waiting to see the quality of jobs if I ever receive them
July 26, 2018
Unprompted review
Reply from Printi
C.D.,
Thank you for reaching out regarding your printing experience with us. We understand that most of the ordering process was attempted through telephone between yourself and our Customer Success Team. Unfortunately, at this time we do not offer over the mobile order processing as we are an online-based printing company. The quickest way to have your order submitted is through the website.
We did get an update that the design team has updated your portal with design updates for review. The fastest way to get responses is to contact the design team directly through the portal.
We are more than happy to provide a refund for your order. Please feel free to contact Customer Success for this request either through email: support@printi.com or by phone: (855) 749-8239
Horrible Sub-Standard Work & NO Regard for Customer Satisfaction
I spent over $150 for a banner which was printed so dark that you could barely see the images and when I asked for a reprint I was denied. Obviously this is NOT a company that cares about things like customer service or places any value on having repeat customers.
July 26, 2018
Unprompted review
Reply from Printi
Dan,
Thank you for reaching out regarding your printing experience with us. When looking into your order, the issue seems to have stemmed from a color conversion complication from RGB to CMYK. Our printers, as with most, must convert to CMYK. The PDF guideline provided on our site details that all RGB files will automatically be converted to CMYK.
Again, thank you so much for letting us know your thoughts- we deeply appreciate it. And our sincerest apologies for the inconveniences that have occurred with your order. We had offered you a 30% discount off for your next order in compensation. Please reach out to us, via email: support@printi.com or by phone: (855) 749-8239, if you'd like to obtain the promo code! We look forward to doing future business with you.
Amazing customer service and excellent…
Amazing customer service and excellent quality!
July 25, 2018
Unprompted review
Reply from Printi
Clio,
Thank you so much for the great 5 Star Review! We look forward to doing business with you in the future!
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