**Update! I’ve had a very apologetic email from the CEO who has refunded in full and is sending out the portrait with the correct eye colour and hopefully frame. This gesture is much appreciated and... See more
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Company details
Written by the company
Home of the Diamond Dust Glitter Canvas. Create canvases for your family & friends, our high quality, affordable canvases are available for you to buy online today
Contact info
Western International Market, UB2 5XJ, London, United Kingdom
- info@printingbee.co.uk
- www.printingbee.co.uk
Replied to 25% of negative reviews
Typically replies within 2 weeks
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Beautiful canvas print
I ordered a photo/song lyric print for our son and daughter-in-law to celebrate the birth of their first child. The order process was really easy to navigate and communication from Printing Bee was excellent throughout the process. I was sent a proof before printing and was able to discuss any changes. The final product is beautiful and was packaged extremely carefully. I can’t wait to give it to them for Christmas. I would definitely use Printing Bee again.

Reply from Printing Bee
A perfect gift picture to canvas
A perfect gift picture to canvas, updated me throughout the process arrived earlier than expected, highly recommended

Reply from Printing Bee
Shocking to say the least !!!
Shocking to say the least !!!! Ordered a canvas the last week in November 10 days later still no email to say its been shipped the company hacent even sent it yet, ive had no reply to my emails and am still waiting for my canvas (which was a gift) , it's too late to gift now so basically a waste of my time and money . I would not recommend using this company at all the customer service is ridiculous

Reply from Printing Bee
Really lovely prints
Really lovely prints. Got the likeness of my dogs so well. Highly recommend.

Reply from Printing Bee
Ordered and never got picture Excuse…
Ordered and never got picture Excuse after excuse Did not refund me I had to go to credit card company to start refund process. Absolutely avoid total waste of timers ,total scam NO YOU NEVER GAVE ME REFUND DETAILS THE CREDIT CARD COMPANY SAID YOU DID NOT REFUND. YOU REFUNDED AFTER THE REVIEW . !

Reply from Printing Bee
beautiful products
I received my order today of a photo canvas painting of my late dog which I got as a gift for Christmas for my mum.
I am so pleased with it, it actually bought me to tears it is so beautiful. Decently priced and amazing quality. Keep up with what you do it’s great.
I can not wait to give this to her on Christmas Day.

Reply from Printing Bee
Perfect gift
Absolutely fantastic. On a tight budget and thought it was a nice personal gift and not expensive. It arrived very well packaged and was quite emotional when I opened it - beautiful picture good quality frame used looks very expensive. So pleased that I ordered another as a gift for someone else.

Reply from Printing Bee
Poor organisation
Informed item out of stock. The day after it was supposed to arrive (6 days later) appears to have poor organisation and sent an apology email at 10pm at night explaining they had no stock left and were not yet and payment had not been refunded yet. A bit of organisation would have let the customer know in advance and when you realise a refund should be given not chased. Appauling would never use this service again.

Reply from Printing Bee
Delighted with the pet portrait canvas
Delighted with the pet portrait canvas. Great quality. Well packaged. Would highly recommend.

Reply from Printing Bee
I had give this company of poor review given in a moment of anger having calmed down I wish too apologise as they have been excellent in their dealings with me.
Such an easy website to use
Such an easy website to use. I asked for a few bits to be removed from my print & they did with no trouble.
I emailed the company with a question & they got back to me on the same day. Will be using them again.
Absolutely love my purchase
Absolutely love my purchase, there was a small delay in manufacturing due to technical issues, however I was notified straight away and given other options, I chose to wait for my original order, and so glad I did, love it. Great quality.
Great service, great communication and fantastic product.
The most amazing picture of my dog
The most amazing picture of my dog. Even better than imagined. It will take pride of place. Delighted
Avoid. Failed to refund.
Ordered a pet portrait, site promised a preview image in 48hrs. 48hrs later get an email saying delays... 3 days later I get a preview which isn't great. My 12yo did better with a free app!
Requested to cancel and refund as not impressed at this stage.
Sarah quickly cancelled my order....but 2 weeks have passed and no refund despite 2 emails to chase this. Last email fell on deaf ears so I have had to chase a charge back from my card provider.
Website promises good things but sadly they don't meet expectations.
As for customer service.... only contact is email and as said before- they stopped replying.
Edited to add.... they did not reply in 48 hrs as this response says.
On 31st Oct they said they would look into why my refund had not happened. On the 9th Nov I had to chase again. 3 more days passed and I raised a charge back and posted this review.... then miraculously I received a refund!
Funny how that works!

Reply from Printing Bee
A Beautiful Memory Perfectly Captured
Received my Black & White Canvas Print of my Furbaby Molly who recently passed and it is beyond Beautiful.
It captures her Perfectly and the Quality of the Canvas is Amazing.
Delivery was ahead of schedule and so well packaged.
I cannot recommend these Guys Enough.
Thank you for a Wonderful Memory ❤️❤️🙏🙏🙏

Reply from Printing Bee
Absolutely gorgeous
Absolutely gorgeous. Was done and sent quicker than estimated time.. and staff have been lovely and answered every question I had..
Will be purchasing again.. thank you 🩷

Reply from Printing Bee
Finished product was so beautiful
Finished product was so beautiful. Communication was great, they had delays due to staff sickness and they updated me about my order and upgraded me to next day delivery to make sure I got my order when i needed it. So happy with the service of this company!

Reply from Printing Bee
Absolutely stunning work 😍
I purchased a watercolour portrait of our dog as a present for my mums birthday. The painting is absolutely stunning, spot on and captures our wee Bonnie so well 🩷
I would highly recommend, thank you so much!!!!

Reply from Printing Bee
Absolutely beautiful
Absolutely beautiful, I got a picture painted of my childhood dog who recently passed away , the portrait is so gorgeous and looks exactly like her , I am so in love with it, thank you so much to the amazing people who have done this for me.

Reply from Printing Bee
Portrait
Hi,
I would just like to say a massive thank you for our portrait of our beloved Saltire who we recently lost. Words can't express how delighted we are with the portrait. It truly is a true reflection and likeness of Saltire and we are over the moon with it. Thank you very much.
The Robertsons

Reply from Printing Bee
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