PrintingCenterUSA Reviews 

5,658
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the printed products, noting that everything turns out looking professional and vibrant. People also highlight the helpful, professional staff and the dedicated representatives who make the ordering process remarkably easy. Buyers consistently mention fast shipping options, prompt communication, and a very smooth overall journey from proof to delivery. Some reviewers were not happy with occasional quality flaws and challenging support interactions. A few consumers mentioned receiving physical items with unexpected imperfections like crooked cuts or experienced unhelpful communication when issues were raised.

What people talk about most

Product

Reviewers highlight positive aspects of product, expressing satisfaction with high quality calendars, books,... See more

Quality

Customers had positive experiences with quality, often describing the final products as gorgeous,... See more

Staff

Reviewers express high satisfaction and appreciation regarding the staff and dedicated representatives.... See more

Customer service

Users describe positive interactions with customer service, praising the team for being proactive, friendly,... See more

Service

Clients share positive opinions on service, highlighting fast turnaround times and great communication.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn’t be happier with my photo books! The quality is outstanding and far exceeded my expectations. The team went above and beyond to make sure everything turned out perfectly, and the finished pr... See more

Rated 5 out of 5 stars

They were so helpful in making sure all my graphics had good resolution. They were so fast with getting the proof and pointing out issues and helping me resolve them. Printing was fast also. Arrived o... See more

Rated 5 out of 5 stars

From start to finish it was a good experience! They are easy to work with, responsive and friendly regarding my questions, very timely turnover. Best of all, excellent quality work. I was happy to s... See more

Rated 5 out of 5 stars

This had been the best printing experience so far. The price was great, Service great, and turnaround time amazing! We have ordered perfect bind from a couple different vendors before, and they never... See more


Company details

  1. Printer and Scanner Store
  2. Digital Printing Service
  3. Prints and Signs Store

Written by the company

PrintingCenterUSA operates with over 50 years of experience, generating an expertise in printing and producing high-quality printing products. We utilize a large collection of state of the art 4 color printing machinery and superior equipment for prepress, and bindery to produce professional quality printing products.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(5,658)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Incredible team!

Thank you one more time to the incredible team of PrintingCenterUsa, specially Joshua and Rebecca. You are guys the best!

December 12, 2024
Unprompted review
PrintingCenterUSA logo

Reply from PrintingCenterUSA

Thank you so much for your kind words! We're so glad to hear that Joshua and Rebecca provided you with exceptional service. Our team is always here to ensure you have the best experience, and we truly appreciate your trust and support. We look forward to working with you again!

Rated 4 out of 5 stars

Overall a very excellent printing resource. Issue with time sensitive shipping.

Overall it needs to be said that for the many print projects we've done (which have not been time sensitive) I have never had an issue with delivery, and overall support has been very good to exceptional.

There was an issue with UPS on a next-day delivery of time sensitive print material. Initally, a PrintingCenterUSA support agent tried to pass the buck despite being the shipper, and the individual was less than professional. But eventually someone from there reached out who helped ensure the delivery wasn't lost and that it would only be one day late.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience with PrintingCenter USA!

Ordering calendars from PrintingCenter USA is a very good experience. From their templates to create a calendar to the ordering process; all is logical and well laid out. And the finished product is a very high quality calendar.

December 1, 2024
Unprompted review
Rated 5 out of 5 stars

The customer service is amazing!

The customer service is amazing! When it looked like our programs weren't going to arrive on time for our performances, they made magic happen and had them there by the morning of our Friday performance.

November 22, 2024
Unprompted review
Rated 1 out of 5 stars

Bad quality control

Quality control on the cutting of their products needs to be better enforced. Ordered 500 calendars, and my first six months are slanted.

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful responses - Good quality

Good response from these printers -- first from online chat person, and then quick and personal response from live and helpful human being via phone after hours. I really appreciated the ease of their site, the templates, and their down-to-earth help. Very pleased with the product for our church booklets.

October 8, 2024
Rated 5 out of 5 stars

Attention to Detial and Proofs follow up top Notch

Just wanted to commend them for a well done job on the prints requested and the turn around time. I like the fact that they call you to give you a heads up regarding the proof so you can approve or reject in a timely manner and stay within the timeline of the order and the shipping.

I know the whole crew is top notch, I was working with Team Blue, and they did a wonderful job and even helped correct one of the proofs and also provide guidance on how to get the best print and made the necessary adjustments to ensure we have the best prints. The conference booklet and the Thank you cards were GREAT! not to mention the affordable and reasonable pricing.

I would surely recommend them for your next print project and I thank you again for working with me and the care you showed for the service you provided especially the customer support personnel.

Keep up the great prints and will print with you soon.

September 26, 2024
Unprompted review
Rated 5 out of 5 stars

Great service at a great price

Great service at a great price! Cheryl, the Key Account Manager, was on top of everything and kept me informed about any possible issues. It was a very smooth transaction and they managed to get a large order shipped earlier than I expected. We have worked with PrintingCenterUSA for over 5 years and it is due to service like this that we will continue to do so.

October 4, 2024
Rated 5 out of 5 stars

Several orders in and completely satisfied

I have placed several orders with them now and they consistently deliver amazing quality prints at a great price. Thank you team Huckleberry for the latest amazing job fair flyers. Also did our company handbooks with PrintCenterUSA and they came out perfect! Thank you PrintCenterUSA.

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Quality for Low Cost

The booklets came out so much better than I could've ever imagined! The paper was great, the photo quality was amazing. Highly recommend - so easy to work with.

September 30, 2024
Rated 5 out of 5 stars

Great to work with for our yearbook

Great to work with for our yearbook

This was our first year using printcenterUSA and they were so easy to work with. They helped us understand all the steps and were true to their quoted dates. Will be using them again!

May 30, 2024

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