While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 191 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like custom shipping boxes, stickers, and bookmarks meet or exceed their expectations. Many people highlight the efficiency of the ordering process and the excellent delivery service, with products often arriving earlier than anticipated. The overall service is frequently described as outstanding, making customers feel confident in reordering. However, some customers also noted issues with product quality, mentioning instances of thin cards, unclear print resolution, or labels that were difficult to peel. A few other people also felt that the ordering and proofing process could be challenging or not intuitive, leading to frustration. There were also occasional reports of orders arriving late, incorrect items being delivered, or problems with customer service responsiveness when issues arose.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers praise the outstanding quality of labels,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the outstanding quality... See more

Order

Reviewers mention positive feedback about their orders. Many customers express satisfaction with the quality... See more

Delivery service

Customers generally report positive experiences with delivery service, often noting fast shipping and early... See more

Service

People report positive experiences with service. Customers consistently praise the top-notch service, fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Convenient if you know what you want and good quality of product, with fast turnaround time. I would suggest the development, creating, quoting and ordering process is a little challenging and not so... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered custom shipping boxes from this company twice now & have yet to be disappointed. The prices are reasonable & the creation process on the website makes it super easy to get a product that... See more

Company replied

Rated 5 out of 5 stars

I can’t say enough good things about this place! My order arrived with water damage (totally out of their control), and they didn’t hesitate for a second – they re-printed everything and shipped it ri... See more

Company replied

Rated 5 out of 5 stars

I have ordered stickers for my school events from this company each spring for several years. As always, they are quick and accurate. A small mistake was fixed in a very short time, to accommodate... See more


Company details

  1. Business Services

Information provided by various external sources

Professional Online Printing Company for quality and affordable Online Printing services. Best prices and 1-Day turnarounds. Business cards, brochures, postcards, posters and catalogs available online. Get instant prices and free samples.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

540 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 38% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly & efficient

I called on a Saturday, received proper answers to my questions, received the proof the next day and within a week had my order. Very efficient and friendly team.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality and exceptional…

Great quality and exceptional turnaround time.

May 1, 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Stephen! We're thrilled to hear you loved the quality and speed of our service. Your feedback motivates us to keep delivering excellent results. We appreciate your support! -Customer Care

Rated 5 out of 5 stars

Very high quality prints at a…

Very high quality prints at a reasonable rate. I wish the print proofing process went a little smoother but very happy with the final outcome.

May 4, 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your positive feedback! We're thrilled you loved the high-quality prints and appreciate your input on the proofing process. Your satisfaction is important to us, and we’ll work on making improvements. -Customer Care

Rated 5 out of 5 stars

The postcards look great and were easy…

The postcards look great and were easy to create

May 2, 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thanks, Brookey! We're thrilled to hear that you loved the postcards and found the creation process easy. Your feedback means a lot to us! -Customer Care

Rated 5 out of 5 stars

It was easy to select exactly what I…

It was easy to select exactly what I needed to have printed. I will definitely use PrintPlace again.

April 20, 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you! We're thrilled to hear that you found our selection process easy and that you'll be returning. Your satisfaction means a lot to us! -Customer Care

Rated 5 out of 5 stars

On time & nicely made

Price, quality and available for pick up a day sooner than promised.

April 29, 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your fantastic feedback! We're thrilled to hear you were pleased with the price and quality, and that we could exceed your expectations with a quicker pickup. Your satisfaction is our priority! -Customer Care

Rated 5 out of 5 stars

Just what I wanted!

The product was just what I wanted. Customer service was so helpful and quick to respond to my requests. I would definitely order from this company again.

April 27, 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Linda! We're thrilled to hear that our product met your expectations and that our customer service team could assist you effectively. We look forward to serving you again in the future! -Customer Care

Rated 2 out of 5 stars

Disappointed in product

I was disappointed as I thought I was getting stickers on a roll and easy to remove, instead the stickers were individual and difficult to remove the back, initially I did not think they were stickers.

April 29, 2026
Unprompted review
Rated 4 out of 5 stars

fairly easy to set up design

fairly easy to set up design, first order had an error brought it to their attention and it was fixed and met the deadline I had, I received excellent customer service

April 29, 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your feedback, William! We’re glad to hear you had a smooth design setup and that our team was able to resolve the issue promptly. Your satisfaction is our priority, and we appreciate your kind words about our customer service! -Customer Care

Rated 1 out of 5 stars

Quality not justified with price

To be honest, the cards came out extremely thin and felt very cheap. The overall quality was terrible, and I would never order from here again.

My order sat in queue for over a week due to a “low quality” issue. I tried to cancel because I had already placed the same order with VistaPrint to compare the two. While I was on the phone with a representative, they insisted on moving forward with the order and assured me they would resolve the quality concerns on their end but that never happened.

After comparing both orders, VistaPrint delivered significantly better card quality and much clearer print resolution using the exact same photo upload. Very disappointed with this experience.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

PrintPlace Customer Service Saved the Day!

I love PrintPlace! I usually work with them to order high-quality postcards to use at trade shows. While there was a slight mix up this time, PrintPlace's customer service team is a dream to work with (I talked to Mika!). I love that I was able to talk to a rep immediately and that she was able to quickly resolve the issue.

April 21, 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

We’re thrilled to hear you love working with us, Chloe! It’s great to know our team, especially Mika, was able to assist you promptly. Your satisfaction is our priority, and we appreciate your understanding. Looking forward to your next order! -Customer Care

Rated 5 out of 5 stars

Everyone was so helpful in getting my…

Everyone was so helpful in getting my design to fit the size I needed. I followed up by phone and the ladies helping me were excellent! We are so happy with the visitor cards we ordered. We will definitely us this company again!

April 13, 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you! We're thrilled to hear you had a great experience with our team and are happy with your visitor cards. Your satisfaction means the world to us, and we look forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

Will return to PrintPlace when I need other services.

Customer service was very helpful.
Ordering to delivery was done very quickly.
The product turned out very well!

April 13, 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Joan! We're thrilled to hear that you had a positive experience with our customer service and that you loved your product. Your satisfaction is our priority, and we appreciate your feedback! -Customer Care

Rated 5 out of 5 stars

Excellent Quality, Price & Experience

I had an excellent experience working with PrintPlace and would highly recommend them.

We ordered full-color logo stickers for our mobile drink business, and the entire process was smooth from start to finish. Their website was easy to navigate, with plenty of options to choose from, and the pricing was very fair compared to others we considered.

The quality of the stickers exceeded our expectations. The colors are vibrant, the print is sharp, and the overall finish looks very professional on our drink cups and açaí bowls.

Production and delivery were fast, just as promised, and everything arrived exactly as ordered.

If you’re looking for high-quality printing with a straightforward process and reliable turnaround, PrintPlace is a great choice. We will definitely be using them again.

April 24, 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your fantastic feedback! We're thrilled to hear that you had such a positive experience with our stickers and found our process seamless. We look forward to serving you again in the future! -Customer Care

Rated 5 out of 5 stars

Quick printing and shipping; quality paper

Quick printing and shipping--much earlier than I had expected. Great quality paper.

April 22, 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Gina! We're thrilled to hear you were impressed with our quick turnaround and quality. Your satisfaction means a lot to us, and we look forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

Very helpful.

April 16, 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your kind words! We're glad to hear that you found our team helpful. Your satisfaction means a lot to us! -Customer Care

Rated 5 out of 5 stars

Customer support is very friendly and…

Customer support is very friendly and extremely helpful.

April 12, 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your kind words, MJ! We're thrilled to hear that our customer support team made a positive impression. Your satisfaction is our priority, and we appreciate your feedback! -Customer Care

Rated 5 out of 5 stars

I love this company

I love this company. I've been using them for a few years, and the service is exceptional.

April 20, 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you so much for your kind words, Renee! We truly appreciate your loyalty and are thrilled to hear that you’ve had exceptional experiences with us. Your support means the world to our team! -Customer Care

Rated 5 out of 5 stars

Top notch everything

Top notch everything. Service, products, logistics-everything. This is the company everyone else is chasing.
Thank you

April 13, 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your fantastic feedback, Alexandros! We're thrilled to hear you had a top-notch experience with our service and products. Your support means a lot to us, and we strive to keep setting the bar high! -Customer Care

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look