First time dealing with Privalgo after being let down by our bank while transferring (or rather trying to transfer) money from France to the UK. The service was first class, Louis has been excellent a... See more
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Honestly, Privalgo have been an absolute pleasure, experience has been top and the customer service side of things has been really great
Richard was absolutely fantastic. We used this company when buying a house in France and Richard ensured everything went through smoothly. He kept in touch throughout the process and it was a huge wei... See more
Company replied
Have been a regular user on a monthly basis And very happy with service and charges but I have been frustrated at extra charges I have suffered due I think to some low value transfers. These extra ch... See more
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Company details
Written by the company
With over a century’s worth of combined experience, we are leaders in foreign exchange, serving both private individuals and corporate clients. Privalgo combines market-beating exchange rates, intuitive tech platforms and a tailored personal service to give our clients the most rewarding foreign exchange experience. We believe that there is a story behind every currency conversion. Whether that’s a business opening its doors to the wider world or a family buying a home abroad. We understand that people are at the heart of these transactions. So, that’s how we treat our clients — as people. Each Privalgo client gets their own personal Relationship Manager. We get to know you, your story and your foreign exchange requirements. The way we see it — that’s the only way we can create you truly bespoke solutions. The foreign exchange industry has often been described as a game of smoke and mirrors. Traditionally, the process has been hidden from the people who are exchanging money. We’re working to change this. Our accessible and intuitive client portal and culture of transparency puts our clients back in control of the foreign exchange process. Privalgo’s clients can see exactly what exchange rates are available to them. Moreover, they can see the rates at which we can buy them. This means no game playing — you’re in control. Privalgo is authorised by the Financial Conduct Authority (FCA) as an Electronic Money Institution for the provision of issuing E-Money and undertaking payment services (FRN 900887). Privalgo Limited is a company registered in England under registration 11219580. Registered office: 16 Eastcheap, City of London, London EC3M 1BD
Contact info
16 Eastcheap, EC3M 1BD, London, United Kingdom
- +44 (0) 20 3880 0575
- hello@privalgo.co.uk
- www.privalgo.co.uk
4.2
Great
26 reviews
No history of asking for reviews
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Thank you Privalgo
I recently purchased a property in France and used Privalgo to exchange the funds. It was a one of experience for me and I was very nervous about moving my money. Privalgo, in particular, Richard Brown guided me through this process with great advice and provided excellent exchange rates and it really is easy to use
March 5, 2022
Unprompted review
Reply from Privalgo Ltd
Dear Keith,
Thank you for sharing your wonderful experience with us. We understand that transferring large sums for international property purchases can be daunting, and we're delighted that Richard Brown helped make this process easier for you. It's great to hear that you found both our service and exchange rates excellent.
The Privalgo team
Lying on the phone
Cold calling companies, pretending they have spoken to the directors but it's just a lie to get through to them. They simply look up the directors on companies house. What an awful way to get business!
March 1, 2022
Unprompted review
Reply from Privalgo Ltd
Dear Geoff,
We take allegations about our sales practices very seriously. If one of our representatives has misrepresented previous contact with your company's directors, this doesn't align with our ethical standards and professional values. Such behaviour would not represent our approved sales practices.
Please contact our team on hello@privalgo.co.uk with specific details of this incident so we can investigate and take appropriate action. We appreciate you bringing this to our attention.
The Privalgo team
Richard was very helpful and thorough…
Richard was very helpful and thorough in his explanations. Privalgo is competitive for forex transfers. Easy and quick, money arrives within a day.
January 17, 2022
Unprompted review
Reply from Privalgo Ltd
Dear Jarek,
Thank you for your great feedback about Richard and our service. We're pleased you found him helpful and thorough, and that you appreciate our competitive rates. It's excellent to hear that your transfers were both easy and swift.
The Privalgo team
Richard was fantastic
Richard was fantastic, he always answered my calls when I had questions and the service was seamless. I absolutely recommend Privalgo to anybody wanting to have peace of mind and reassurance when making transactions. Much appreciated and I’ll be in touch again soon
October 28, 2021
Reply from Privalgo Ltd
Dear E. Mclaren,
Thank you for your wonderful feedback about Richard and our service. We're delighted that his consistent availability and support gave you such peace of mind during your transactions. Your recommendation means a lot to us, and we look forward to assisting you again soon.
The Privalgo team
Louis service is second to none.
I Made my first exchange with Privalgo this week. Louis was excellent. Walked me through the process, explained to me the rate and how Privalgo make their money. With the service I received the rate became secondary, even though they were a lot cheaper than the competition. Will be using again!!! Extremely happy.
August 29, 2021
Unprompted review
Reply from Privalgo Ltd
Dear GN,
Thank you for sharing your first experience with us! We're delighted that Louis provided such excellent guidance, particularly in explaining our transparent pricing approach. While we're pleased to hear we offered competitive rates, it's even better to know that Louis's outstanding service made such a difference to your experience.
We look forward to helping you again soon!
The Privalgo team
Perfect for business
Used this company today, works perfect for business needs
May 15, 2020
Unprompted review
Reply from Privalgo Ltd
Dear Alex,
Thank you for your positive feedback about our business services. We're pleased that our solutions worked perfectly for your company's needs, and we appreciate you taking the time to let us know.
The Privalgo team
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