The staff was very attentive. Even attended me a bit early as I arrived earlier for my appointment. Results sent promptly and efficiently.
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The premises were well signed outside and were calming inside. The staff were very friendly and helpful. The test area and experience was very comfortable and the result were delivered very quickly. A... See more
Company replied
I needed a lateral flow test within 1 day of flying to the USA. I picked the on-site testing option as there was a laboratory close to me. Registration was easy online. Went to the laboratory, the... See more
Company replied
We were greeted with a smile and once reception had checked us in on their computer, we were immediately seen and tested. We were told that our results would be about 15 minutes so we left and had a c... See more
Company replied
Company details
Written by the company
Private Coronavirus Tests provides a range of fast-tracked, customer-focused COVID-19 testing. This includes PCR, antigen and antibody testing for current and post-infection diagnostics. Discover our coronavirus testing services for yourself by visiting our website today.
Contact info
London, United Kingdom
- 020 7183 3718
- info@londonmedicallaboratory.co.uk
- www.privatecoronavirustests.com
4.7
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Private Coronavirus Tests
That's great! We are delighted that you were satisfied with our service and that the whole process was easy for you. Thank you for sharing your positive experience!
All the best,
Victoria
Lack of customer service
Absolutely no response from customer service despite sending 2 emails requesting more information on their tests. Claim to have a discount for NHS staff but no way to claim this as no response from their cited email address.
June 6, 2022
Unprompted review
Reply from Private Coronavirus Tests
Dear Sue,
We have not received a response to this email, this communication will now be closed. If you require any further assistance, please email us at info@londonmedicallaboratory.co.uk (mailto:info@londonmedicallaboratory.co.uk).
Wishing you the best of health,
Victoria Tawiah
London Medical Laboratory
Reply from Private Coronavirus Tests
That's what we like to hear, Lesley! Thank you for sharing your positive experience with us. We look forward to seeing you again soon!
Best regards,
Victoria
very competent
June 5, 2022
Reply from Private Coronavirus Tests
We are so happy to hear that you had a positive experience with us, Dr. Robin Murray! Thank you for taking the time to leave a review - it is much appreciated!
Wishing you the best of health,
Victoria
Second or third time of using this…
Second or third time of using this service and not disappointed! Staff very friendly and helpful and they were able to accommodate our earlier arrival time.
Thank you
June 5, 2022
Reply from Private Coronavirus Tests
Thank you so much for being a loyal customer! We appreciate your kind words and look forward to seeing you again soon.
All the best,
Victoria
Very efficient service.
June 5, 2022
Reply from Private Coronavirus Tests
We are incredibly grateful for your 5 star review, Fifi! Thank you.
Kind regards,
Victoria
Excellent and professional service
You all opened a few minutes before you were supposed to and started taking care of business right away. I really appreciate it because I was so nervous. Wonderful, professional service. Thanks!
June 5, 2022
Reply from Private Coronavirus Tests
That's great, Andrea! We are glad we were able to calm your nerves and help you have a stress free experience. Your comments will be passed on to the rest of the team to let them know to keep up the good work! Thank you for sharing your great experience with us.
Best wishes,
Victoria
Reply from Private Coronavirus Tests
Amazing! Thank you for your lovely words, Mr. Anderson, I will make sure to share your comments with the rest of the team - they will be thrilled!
Best regards,
Victoria
Very friendly and welcoming.
June 4, 2022
Reply from Private Coronavirus Tests
That's great! We are thrilled to hear that you received great customer service from our team. Thank you for your review!
Wishing you the best of health,
Victoria
Easy to use
Easy to use. Fast and efficient service from start to finish. Would definitely use again.
June 4, 2022
Reply from Private Coronavirus Tests
That's what we like to hear, Lin! Thank you for sharing your positive experience with us. We look forward to seeing you again soon!
All the best,
Victoria
Reply from Private Coronavirus Tests
Awesome! Thank you for your 5 star review, Kcav - it is much appreciated!
Best wishes,
Victoria
Very efficient and friendly.
June 4, 2022
Reply from Private Coronavirus Tests
Thank you for your kind words and review, Cyril - we are very appreciative!
Best regards,
Victoria
Reply from Private Coronavirus Tests
Hi Mrs. Lafferty, we are so pleased you had an efficient, positive experience with us. Thank you for your review!
Kind regards,
Victoria
Reply from Private Coronavirus Tests
Thank you for your review! We are so glad you had a great experience and received your results promptly and look forward to welcoming you back soon for any testing needs!
Wishing you the best of health,
Victoria
Reply from Private Coronavirus Tests
Awesome! We are incredibly grateful that you took the time out to leave us a 5 star review and look forward to seeing you again soon.
All the best,
Victoria
Reply from Private Coronavirus Tests
That's great, Krysie! We are delighted to hear that you had a 5 star experience and received your results promptly. Thank you for your review.
Best wishes,
Victoria
Reply from Private Coronavirus Tests
Thank you for your review, Suzanne! We always aim to provide our customers with the most seamless, efficient service and are thrilled to hear you had such a great experience.
Best regards,
Victoria
Reply from Private Coronavirus Tests
Thank you for taking the time to leave such a lovely review. We are so happy to hear that you had a 5 star experience! Your kind words are much appreciated.
Best wishes,
Victoria
Top class efficiency
Arrived early for appointment. Tested within 5 mins of arriving. Very friendly,Caring and efficient.
Result within 20 mins, complete with certificate. Couldn't wish for better
June 1, 2022
Reply from Private Coronavirus Tests
That's what we like to hear, John! Thank you for your kind words and for taking the time to share your positive experience with us and the community.
All the best,
Victoria
lightning quick and respectful service
First the service is lightning quick. I was seen immediately, even though I was a few minutes early. Testing was done very respectfully.
June 1, 2022
Reply from Private Coronavirus Tests
Awesome! We are pleased to hear that you had a 5 star experience. I look forward to sharing your comments with the rest of the team to let them know to keep up the good work!
Wishing you the best of health,
Victoria
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