The staff was very attentive. Even attended me a bit early as I arrived earlier for my appointment. Results sent promptly and efficiently.
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The premises were well signed outside and were calming inside. The staff were very friendly and helpful. The test area and experience was very comfortable and the result were delivered very quickly. A... See more
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I needed a lateral flow test within 1 day of flying to the USA. I picked the on-site testing option as there was a laboratory close to me. Registration was easy online. Went to the laboratory, the... See more
Company replied
We were greeted with a smile and once reception had checked us in on their computer, we were immediately seen and tested. We were told that our results would be about 15 minutes so we left and had a c... See more
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Company details
Written by the company
Private Coronavirus Tests provides a range of fast-tracked, customer-focused COVID-19 testing. This includes PCR, antigen and antibody testing for current and post-infection diagnostics. Discover our coronavirus testing services for yourself by visiting our website today.
Contact info
London, United Kingdom
- 020 7183 3718
- info@londonmedicallaboratory.co.uk
- www.privatecoronavirustests.com
4.7
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Quick and easy.
My appointment was on time, literally took less than a minute and the results were emailed to myself, as promised, within 15 minutes. The clinic was easy to find, close to Euston and St Pancreas stations. I had the antigen test which involved just a nasal swab.
May 23, 2022
Reply from Private Coronavirus Tests
Thank you for taking the time to leave such a detailed review, Andrea! We are thrilled that you had a great experience and that it was all so easy and convenient for you. We look forward to welcoming you back soon for any testing needs!
All the best,
Victoria
Horrendous
Tests were very slow.
Took ages to get orchestra through, meaning session didn’t start on time.
Also, the 20mins wait time for the results actually took 100mins (in my case) for the email to come through, which was 75mins after the start of the session time.
Worse still, because of the delayed start time, we were told by the test administrator to go inside and start the session, and she would pull us out if we were positive. Pretty stupid if we were positive and already infecting others.
All in all, very shoddy!
May 22, 2022
Reply from Private Coronavirus Tests
Thank you for sharing your experience and bringing these issues to our attention. We understand how frustrating it can be when things do not go to plan, especially when relying on a service. It seems that there was possibly an issue with your email address, which led to a delay in results being sent out. Please be assured that this is an isolated incident and your comments will be passed onto the relevant teams who will look further into this situation to ensure this does not happen again.
If you would like to share any more information about your experience, please feel free to get in touch with us at info@londonmedicallaboratory.co.uk.
Best regards,
Victoria
very nice and very efficient staff !
May 20, 2022
Reply from Private Coronavirus Tests
Thank you for your 5 star review! I will make sure to share your kind words with the rest of the team to let them know to keep up the amazing work.
Wishing you the best in health,
Victoria
Excellent service
May 20, 2022
Reply from Private Coronavirus Tests
Amazing! We are delighted to hear you had a positive experience using our service. Thanks for sharing!
All the best,
Victoria
Friendly staff
The staff was extremely friendly and this really helped because I was quite stressed out. The results were quick and sent by email.
May 20, 2022
Reply from Private Coronavirus Tests
That's great, Avantika! Here at London Medical Laboratory, we are always looking to exceed the expectations of our clients and we’re delighted the staff were able to help you have a stress free experience.
Best regards,
Victoria
Really nice customer service!
May 19, 2022
Reply from Private Coronavirus Tests
Hey Savannah, we’re so pleased you were satisfied with our service! We really appreciate you being our customer and helping to share the word about us. Thank you for your review!
Wishing you the best in health,
Victoria
Used this place 3 times wouldn’t go…great
Used this place 3 times wouldn’t go anywhere else they are great
May 18, 2022
Reply from Private Coronavirus Tests
Thank you for being a loyal customer, Jeff! We really appreciate you taking the time to share your review with us and look forward to welcoming you back soon for your testing needs.
Wishing you the best in health,
Victoria
Easy signupProfessional Staff
Easy to sign up. The staff at the Kings Cross Lab were professional and friendly. Quick and efficient
May 17, 2022
Reply from Private Coronavirus Tests
Hi Anna, we always aim to provide our customers with the most seamless, efficient service and are delighted to hear that you had a 5 star experience at King's Cross. Thanks for sharing!
Best regards,
Victoria
Fast efficient courteous service by the…
Fast efficient courteous service by the staff. Outstanding service.
May 17, 2022
Reply from Private Coronavirus Tests
That's amazing, Chander! I look forward to sharing your feedback with the team, they will be thrilled! Customer satisfaction is one of our top priorities and its reviews like yours which reaffirm the hard work we put in every day. Thank you!
Best wishes,
Victoria
Quick and very easy!
May 16, 2022
Reply from Private Coronavirus Tests
Thank you for taking the time to leave a review! We are glad you found the whole process quick and easy.
All the best,
Victoria
Reply from Private Coronavirus Tests
That’s great, Margot! We are delighted to hear you had a positive experience using our service. Thank you for sharing.
Best regards,
Victoria
Reply from Private Coronavirus Tests
We are thrilled that you loved our service and that it was easy for you! Thank you for taking the time to share your review.
Wishing you all the best,
Victoria
Fit to fly testing
Simple online booking process, and the test itself was extremely quick and easy. The results came through quickly. I would 100% recommend.
May 16, 2022
Reply from Private Coronavirus Tests
Hi Helen, It's great that you found the booking and testing process easy! Thank you so much for your recommendation and for taking the time to leave a review.
Best regards,
Victoria
Very easy and friendly staff
May 16, 2022
Reply from Private Coronavirus Tests
Thank you for your 5 star review and kind words! We are pleased you had such an easy experience. I will make sure to share your comments with the rest of the team, they will be thrilled!
Best wishes,
Victoria
Great service
May 16, 2022
Reply from Private Coronavirus Tests
Amazing! Thank you so much for your 5 star review, it is much appreciated :)
Wishing you the best in health,
Victoria
Reply from Private Coronavirus Tests
That's what we like to hear, Robert! We are always looking to exceed the expectations of our customers and are delighted you had a great experience.
All the best,
Victoria
The staff was helpful and very patient…
The staff was helpful and very patient today. Very thanks.
May 15, 2022
Reply from Private Coronavirus Tests
Thank you for your kind words and your much appreciated review! The team will be delighted to hear about your positive experience. We look forward to welcoming you back soon for your testing needs.
Best regards,
Victoria
Brilliant service
May 15, 2022
Reply from Private Coronavirus Tests
Great! Thank you for taking the time to provide your valuable feedback, Professor Morton.
Best wishes,
Victoria
Easy and quick
Easy to book and the process was quick. Staff was friendly. Results were quick!
May 13, 2022
Reply from Private Coronavirus Tests
That’s awesome! We are delighted to hear you had a positive experience using our service and received your results promptly. Thanks for sharing!
Wishing you all the best,
Victoria
Excellent
This was very professional. We were tested even ahead of time as we arrived early and it only took minutes. Results quickly received. Pleasant staff. Highly recommend them
May 13, 2022
Reply from Private Coronavirus Tests
Hey Nancy, thank you for your kind words and for taking the time to provide your valuable feedback! I will make sure to share your comments with the rest of the team to let them know to keep up the good work :)
Best regards,
Victoria
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