Privatelend.com Reviews 27

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

We have been so lucky to find Cameron at Privatelend. We have worked with Cameron for over a year now and he has been able to secure the proper mortgage options for us to help us get back on track a... See more

Rated 4 out of 5 stars

Our experience with Privatelend was good and we would use them again. We found some of the process wasnt understood by a couple of the admin staff who had to review our paperwork. We used their referr... See more

Rated 4 out of 5 stars

Overall very happy with this service. There was a misunderstanding at the beginning whereby I could not see my house appraisal even though I paid for it, but this was the result of a third-party appr... See more

Rated 5 out of 5 stars

Privatelend are professional and helped us out when we needed a loan. Very easy process and always respond quickly to any questions we have. I would not hesitate to recommend dealing with Privatelen... See more

Company details

  1. Business Services

Information provided by various external sources

We are a Canadian private mortgage brokerage that specializes in providing mortgages for anyone who owns their home and are looking to access their equity.


Contact info

4.0

Great

TrustScore 4 out of 5

27 reviews

5-star
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Rated 2 out of 5 stars

Misleading service

the initial call was handle promptly, once the agreement was signed the service was very unprofessional and rude, judgmental, misleading information. fail to commit to things as arranged.

May 15, 2018
Unprompted review
Rated 5 out of 5 stars

Cameron and his team are amazing!

We have been so lucky to find Cameron at Privatelend. We have worked with Cameron for over a year now and he has been able to secure the proper mortgage options for us to help us get back on track and build our credit. We look forward to working with Cameron and his team again to continue building our credit and obtain better and better rates from higher tiered lenders going forward!

May 15, 2018
Unprompted review
Rated 4 out of 5 stars

Good experience

Our experience with Privatelend was good and we would use them again. We found some of the process wasnt understood by a couple of the admin staff who had to review our paperwork. We used their referred lawyers who to begin with were dreadful. We ended up with a very lazy para legal but when I contacted Privatelend about this they went all out to resolve the matter. Definitely happy this is the company we chose.

May 15, 2018
Unprompted review
Rated 5 out of 5 stars

Professional and Courteous

Privatelend are professional and helped us out when we needed a loan. Very easy process and always respond quickly to any questions we have. I would not hesitate to recommend dealing with Privatelend. You will not be disappointed!

May 9, 2018
Unprompted review
Rated 4 out of 5 stars

Overall very happy with this service.

Overall very happy with this service.
There was a misunderstanding at the beginning whereby I could not see my house appraisal even though I paid for it, but this was the result of a third-party appraisal company's policy, and I felt the appraisal was under-valued. However, Privateleand dealt with it as well as to be expected within their parameters. The other company dealt with it extremely bad and was unnecessarily rude. I would urge Privatelend not to deal with them. I thought their service was sub-standard. My home has been appraised for considerably more since then even in this down market. However, the rest of the service Privatelend provided was very good.

May 7, 2018
Unprompted review
Rated 1 out of 5 stars

My mortgage experience was a nightmare…

My mortgage experience was a nightmare was delayed for several reason almost lost my house because of them and ended up because of their delay and no response try and close on time. They ended up costing me more money then necessary would not recommend them to my worst enemy.

May 7, 2018
Unprompted review
Rated 1 out of 5 stars

can,t be trusted

still waiting for the appraisal rebate or refund which I signed in june 2017
for the transaction loan I made

May 7, 2018
Unprompted review
Rated 5 out of 5 stars

excellent service

was very, ,very good, got help dealing with my 1st mortgage provider. I was please with your service. keep up the excellent work

May 7, 2018
Unprompted review
Rated 5 out of 5 stars

My experience was excellent

My experience was excellent. Cameron helped me get the most appropriate mortgage at the best possible rate. Friendly, courteous and professional.

Scott M.

May 7, 2018
Unprompted review
Rated 5 out of 5 stars

Great job

I have nothing but good reviews for privatelend.on the last day due to another lawyer my money was denied,it only took privatelend until the next morning to fix my lawyers screw ups and get my money back. Cheers again
Dave

May 7, 2018
Unprompted review

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