I bought a bicycle. After my order they made a considerable discount. So I demand a refund for the difference amount and they refunded me. This was great. They are so professional. Thank you for custo... See more
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I chose Probikeshop over the competition simply because they have better customer care than the others and therefore more reliable. I was right, delivery time is excellent and their prices are very c... See more
Good purchasing experience. I bought an helmet for my son which price was the most competitive around. They have a lot of stuff to choose from, and product information are exhaustive and clear.
Good prices, vast choice, quick and reliable delivery. User for 3 years now, very satisfied
Company details
Written by the company
In rete da diversi anni, il sito PROBIKESHOP.IT è diventato velocemente uno dei punti di riferimento nel mondo della bicicletta sul web. L'obiettivo iniziale era di democratizzare la pratica della MTB, per questo la posta in gioco è stata quella di rispondere il più rapidamente possibile alla totalità delle richieste dei nostri clienti. Grazie ad una referenza di prodotti sempre più ampia e dettagliata, ad un servizio clienti efficientissimo e a tempi di consegna ridotti, la reputazione di Probikeshop cresce sempre di più.
Contact info
Germany
- www.probikeshop.it
Hasn’t replied to negative reviews
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This site always has the best service
This site always has the best service! The prices are equal to other providers. And the shipping is always quick and the pieces arrive in great condition!!
Nice prices and fast shipping
Very good site
very efficient and transparent
Competenti disponibili tanto…
Competenti disponibili tanto assortimento a ottimo prezzo e disponibile a magazzino
These are super great
These are super great . Fit, comfort, grip all good. The only thing I would have changed is to have these in this same style in a full waterproof version.
a problem
I received the material within the agreed time, perfect packaging.
unfortunately the protections had a flaw.
the left protection was not contained in the seam and therefore very annoying during use.

Reply from Probikeshop
Quikly and reliable
Ciao the bike is arrived in a perfect…
Ciao the bike is arrived in a perfect state, the only point is that both of brakes and gearbox need an arrangement.
To be honest i do not ask for a help to probike shop
Top service best shop
Ordered a Hydraulic disc brake but beh . … no more
Ordered a Hydraulic disc brake but upon checking on it . The brake lever is already sticky . The gasket is already broken .
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