Proclinical Reviews 1,762

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, highlighting their excellent support throughout the entire process. Many people appreciate the personalized approach and the valuable insights provided, making them feel confident and well-prepared. The customer service is frequently described as exceptional, with efficient communication and a smooth user experience. However, some customers also noted occasional issues with communication and organization. A few people experienced receiving duplicate calls and texts, a lack of a clear point of contact, and last-minute urgent requests, which led to confusion and delays. There were also instances where information about start dates was communicated without the customer's involvement, causing clarity issues with employers.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting the exceptional support... See more

Service

Clients share positive opinions on service, consistently highlighting the helpfulness and professionalism of... See more

User experience

Users describe positive interactions with the user experience. Many customers highlight the professionalism... See more

Customer communications

Reviewers highlight positive aspects of contact. Many customers praise the constant and clear communication,... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the team's... See more

Based on these reviews

Rated 5 out of 5 stars

Ciara was an absolute dream to work with. Really listened and provided excellent insight into the company, team, and role. She went above and beyond with interview prep and I felt very confident and c... See more

Rated 5 out of 5 stars

Dean was so helpful every step of the way. He was always there if I needed to call before and after the interview with any queries. Gave me a through run though on the job description and interview pr... See more

Rated 5 out of 5 stars

Christian, I just wanted to sincerely thank you for helping me get this job. Your support and belief in me truly made a difference, and I’m incredibly grateful for your guidance and encouragement thro... See more

Rated 5 out of 5 stars

Kate was the best recruiter I’ve worked with! Prompt and clear communication and I truly felt that she vouched and fought for me to get a great compensation package during the offer stage. Highly reco... See more


Company details

  1. Recruitment Service
  2. Employment Consultant
  3. Executive Search Firm
  4. Recruiter
  5. Talent Agency

Written by the company

At Proclinical we help to fuel the growth of the life sciences industry globally. Our staffing and consulting partnerships enable good companies to work more efficiently, so they can continue innovating and change lives. We provide our partners with: • End-to-end strategic project management • Executive search • Permanent and contract recruitment • MSP and RPO solutions

We're here to help good life science partners grow

Written by the company

Long-term partners
We believe in creating partnerships, long-term relationships built on integrity and trust. Set-up to collaborate from the get-go, we do what’s right not what’s easy – always putting our clients’ and candidates’ best interests first.
Tireless experts
We’re life science experts – it’s our sole focus – but we don’t rest on our laurels. We stay at the top of our game. Always learning, always hungry to perform better and find new ways to achieve more for our clients and candidates.
Promises delivered
True to our word, we do what we say, on time and to the highest quality. ​We tackle challenges head-on, solving problems and adding value at every stage, to deliver solutions that fuel growth and change lives.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Totally professional approach from the…

Totally professional approach from the get go. Clean management of expectations and job requirements, no nonsense surrounding anything and most important of all, very emphatic conversations. Nathan is fantastic and handled the recruitment process with full transparency.

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

Thank You So Much, Heidi and Team at Proclinical!

I want to express my sincere appreciation to Heidi for her invaluable support in my career journey. Heidi possesses extensive knowledge of the industry and an impressive professional network. Her commitment to finding the right match, even in today’s challenging market for contractors, is truly commendable.

She is one of the best recruiters I have had the pleasure of working with—someone I can genuinely trust and rely on. Throughout the entire process, she kept me well-informed and provided all the necessary information for my success. I highly recommend Heidi and her team at Proclinical to anyone seeking a career change.

Thank you, Heidi and Proclinical!

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Proclinical amazing company and team!

Proclinical was constantly touching base with me and keeping me updated on next steps. Ciara and Abbie are amazing, helpful, and available at all times of the day! Highly recommend Proclinical!

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Nick has been extremely great to work…

Nick has been extremely great to work with. He’s knowledgeable and able to give good tips prior to interview up until the negotiation stage with the hiring company. He has a good amount of follow up and follow through both with me and with the HR. In addition, he also provided reasonable expectation on the next steps so candidates are aware of the timeline etc.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding support & engagement

I highly recommend Kain! He was extremely dedicated and supportive until he found the perfect position for me. The collaboration was excellent: constant, close communication, a thorough briefing, and valuable tips on the roles. With his vast experience, excellent contacts, and professionalism, he prepared me thoroughly. If you’re looking for a recruiter who truly stands behind you, Kain is the one to contact.

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

I was very happy with Proclinical

I was very happy with Proclinical, working with Tom Russell. Tom reached out to me directly , so was able to locate a great candidate. He connected me with a role that I have just started a week ago, that is a great fit for both my expertise and my future career path. He helped to navigate the interview and negotiation processes smoothly with a great outcome for both sides.

September 1, 2024
Unprompted review
Rated 4 out of 5 stars

Very responsive

Very responsive. Let the candidate know what to expect from each interview(er) and eager to listen to feedback from candidate”s perspective after every interview.

September 16, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend. Great experience.

I had a fantastic experience with Proclinical. I was provided excellent guidance throughout the hiring process. Highly professional, supportive, and efficient – I highly recommend them to anyone seeking career advancement.

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

Great support

Nic-san provided me not only sufficient information about company I applied to but also she gave me great suggestions about my career development!
I got offer letters from multiple companies and could made a right decision.

October 25, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look